NVQ5 Develop Procedures and Practice to Respond to Concerns and Complaints 02/03/2015 Understand the regulatory requirements‚ codes of practice and relevant guidance for managing concerns and complaints 1.1 Identify the regulatory requirements‚ codes of practice and relevant guidance for managing concerns and complaints in own area of work The complaints procedure for my organization outlines the following aims: To ensure that its complaint procedure is properly and effectively implemented and that
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Being a great fan of Dr.A.P.J. Abdul Kalam I’ve always been inspired by him. I’m one of those lucky ones who had the golden opportunity to meet him in person when I was in 9th grade. I was ignited by his thoughts and views and I thought Vision 2020 was the best action plan we could have for our beloved country- INDIA. But then today while I was writing this post my Dad happened to have a look at what I was up to. He asked me what my vision for India was. I said all the great things that I had read
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A Web quest Go to HYPERLINK http//www.politicalcompass.org www.politicalcompass.org and click on take the test. Take the test to find out where you land on the political compass and plot it here My Political compass Economic Left/Right 0.25 Social Libertarian/Authoritarian 0.87 Q Do the results surprise you Why or why not A No‚ they do not surprise me‚ because I dont really know a lot about political issues‚ they dont really spark my interest. However I do feel that
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The article “France goes mad for le burger” by Anne-Sophie Moral illustrated cultural diffusion between America and France‚ by introducing the reader to the ever increasing popularity of American foods and restaurants in France. First of all‚ it is not very surprising that American food has slowly seeped it’s way into diners in France‚ as said in the section “Beating Record Upon Record”. The text states that: “While the French see their food culture as unique‚ the truth is a lot of it is based on
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OUTLINE CONTENT | PAGES | introduction | 2 | Question 1 (9 degrees of method) | 3-6 | Question 2 | 7-9 | conclusion | 10 | Appendix and reference | 11-13 | Introduction Sushi King first opened in 1995‚ pioneering a new era of Japanese cuisine in Malaysia with our unique ‘Kaiten Sushi’ or ‘Revolving Sushi’ with quick service restaurant concept. Offering range of Japanese cuisine where everyone can enjoy it t really affordable price. With the nice environment that they have ‚ they are really
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Chan Woong Park Physics 10 Prof. Quan 29 September 2013 Greenhouse Effect Today‚ the world is suffering because of the global warming‚ and this phenomenon has a relationship with Green House effect. First of all‚ the principle of green house effect is based on the wave length of radiation. Higher temperature objects emit radiation that has short wavelength. On the contrary to this‚ lower temperature objects emit radiation that has longer wavelength. Based on this fundamental‚ people can
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Council‚ Bangunan Mentari‚ Ampang Jaya‚ 68000 SELANGOR. 15 SEPTEMBER 2009 Dear Sir‚ Poor Maintenance of Taman Jayadiri I am writing this letter on behalf of the residents of Taman Jayadiri to complain about the dismal conditions we have been putting up with for the past three months. 2. One of the main grouses of the residents concerns uncollected rubbish (point 1). Initially‚ rubbish was
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Formal letter is a business or official letter. They are written to complaint or inform something. These letters include applications‚ letters to editors‚ official letters‚ letters to and from organizations‚ government departments etc. These letters have an objective or business-like style of writing. Points To Remember: 1. Mentioning the subject is a must in a formal letter. 2. The formal letter should be brief‚ simple and concise. 3. It should focus on the issue rather than dwindling on various
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Martin Luther King Jr.’s Persuasion in “Letter From Birmingham Jail” After being arrested and imprisoned in Birmingham Jail‚ Martin Luther King Jr. wrote one of his most famous works to the people of Birmingham‚ titled “Letter From Birmingham Jail on April 16‚ 1963. This piece speaks of the evils of the segregation laws and how the blacks had been treated unfairly in Birmingham‚ in an attempt to get the white people to support the desegregation of Birmingham. He had been imprisoned because of his
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a. Why does Budget Director Paula Harper feel such disappointment in Water Department Chief Engineer Mason’s behavior - and vice versa? Budget Director Paula Harper felt disappointed in Water Chief Engineer Mason’s because in her point of view as a Budget Director‚ she had to make a cogent recommendation to the Manager about additional personnel request. To do that‚ she had to have all information that she asked to Mason and his staff. This information would be used to determine whether they need
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