Unit 4: Principles for implementing Duty of Care in Health‚ Social Care or Children’s and Young People’s Settings Learning Outcome 1 1.1 It is very important for me to have a duty of care within my work role. To have a duty of care means that‚ within my role as a Domiciliary Care Team Leader it is my duty to provide the best possible within all aspects of my role: as I am responsible for the welfare of myself and of others. For example: maintaining confidentiality‚ reporting concerns and allegations
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encouraging customer complaints would benefit your organisation‚ or indeed‚ any other organisation. It means the organisations puts a high important on satisfying their current and potential customers. Their main goal or objective is to ensure their customers are 100% satisfied with the service package provided to them The first reaction to customer complaint is a negative one. No matter how much you’ve tried‚ some of them will not be satisfied. But you should try and see customer complaints in a positive
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uncomfortable situation. Through out the essay‚ Buckley gives three reasons why he believes that the American people do not complain. I agree strongly with Buckley抯 theories. I think that American people do not complain in situations where a complaint is needed. The first theory that he stated is that everyone expects someone else to complain (33). One of the worst ways to solve a dilemma is to expect someone else to do it prior to you. Situations come up all the time where someone is needed
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whistleblower complaint that involves an agency funded by the department‚ you can contact either the Corporate Integrity and Information unit (CIIRu) or the Ombudsman directly for advice. final determination as to whether it is a ‘public interest disclosure.’ If the PDC determines that the disclosure is not a ‘public interest disclosure’‚ the whistleblower will be advised that they may request that the ‘protected disclosure’ is referred to the Ombudsman for reconsideration. Allegations or complaints that
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cleaners. One day Presto decided to get a new system and things all went downhill for Mr Shelton when his laundry went missing. He never had a problem like this before so he was very frustrated. Mr Shelton has tried everything to get through to the complaint officer but there was no answer for ages. Eventually when he did get through to Mr Hoffner he was waiting for 2 weeks for a claim form back of Mr Hoffner. Presto would do nothing for Mr Shelton only tell him his clothes would come up which they did
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SHC34 - Duty of Care TASK 1 What it means to have a duty of care in own work role: A duty of care within my childcare setting - or indeed any other setting involves an obligation that I as childminder and leader of the setting ensure that all children in my care are taken care of and not harmed during any part of the day or during any particular activity. Within my work role I have risk assessments to undertake for day to day running of the setting plus assessments for any further activities
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Public Complaint (Name) Police Administration Grantham University (Professor Name) (Date) Abstract Complaints are an unavoidable part of being a manager. Even the most effective managers get their share of complaints. A complaint may be made by the general public‚ by people arrested or by employees of the law enforcement department‚ including peers or managers. The person or group filing the complaint is called the complainant. Here I will outline a newspaper article that I found
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Zippittelli v. J.C. Penney Company‚ Inc. Zippittelli v. J.C. Penney Company‚ Inc. The plaintiff‚ who is 63 years old‚ brought this employment discrimination suit against her employer‚ J.C. Penney‚ after the company failed to promote her to the position of shift operations manager at the company ’s Moosic‚ Pennsylvania Customer Service Center. She alleged violations of the Age Discrimination in Employment Act Title VII of the Civil Rights Act of 1964. She brought these claims against both
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court for consideration this 20th day of February‚ 2013. 9 The Defendant was served personally within the State of Massachusetts. 10 Plaintiff presented a verified complaint. 11 The Defendant has filed an answer or amended answer withdrawing any prior pleadings and neither admitting nor denying the allegations in the complaint and consenting to the entry of judgment. 12 The Court accepted oral proof of non-military status. 13 The Plaintiff’s address is 123 W. Golf Road‚ Boston‚ Massachusetts
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harassment by a school music teacher. The plaintiff stated that the music teacher made vulgar and improper sexual statements towards her as well as inappropriately touched her in sexual way. When this trial came to court‚ it was dismissed‚ the complaint granting judgment to the defendants. The plaintiffs requested another trial that would focus on the negligence of proper supervision of students. The Supreme Court of New York Appellate Division Rational Decision stated that the governing council
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