Republic of the Philippines Regional Trial Court 11th Judicial Region Branch 23 General Santos City People of the Philippines‚ Plaintiff‚ -versus- Crim. Case No. 21795 For: Violation of Sec. 155 Of R.A. 8293 Alfredo Tupaz Gerona‚ Accused. x----------------------------------------------x Affidavit of Desistance I‚ Susan Pascual Pigar‚ of legal age‚ Filipino‚ married with the office address at 261 Kabatuhan Road‚ Deparo‚ Caloocan City‚ after having been
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People complain everyday about the problems in this world‚ and I am one of them. One of my complaints is about people who complain!. I have a high respect for those who take actions to try to solve these problems instead of complaining. Being a part of this community‚ we all share the responsibility of helping and supporting each other. We have to do our best to give the helping hand and draw smiles. This is exactly what the term “community service” means. Many people think that volunteering is just
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Unit 19 – 2.5 The complaints management policy needs to be clear and indicate how; The service encourages feedback and complaints Risk assessments and follow up occur Complaints are investigated Complaints are recorded and reported Serious complaints are dealt with Complaints can lead to improvement in the quality of services The policy needs to be relevant to the services provided‚ the client base and the staff. The policy will be reviewed on a regular basis against regulatory requirements
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18.09.2014 Leigh Bown Unit 519 – Develop procedures and practice to respond to concerns and complaints. Introductions Getting to know you… About me… - CQC Inspector (South Central) - Adults with Learning Disabilities - Children and Young People - Occupational Therapy - Therapeutic Supervisor Community and Organisational Development Father and Husband Important points Facilitate and share vs teach Confidentiality I dislike power-point There will always be something else to
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Describe how to respond to complaints. If a yp wants to make a complaint about anything my first action would be to try and resolve the issue myself. After that it may need to go higher up to a senior or my manager‚ failing that I would assist the yp to fill in a complaint form and then hand it to the manager who would then take the appropriate action from thee. Ac2. Explain the main points of agreed procedures for handling complaints. • Minor/informal complaints such as a yp complaining
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convenient to you‚ the master can come tomorrow at any time from 10A.M. to 10P.M. - it would be great if he will come at 7P.M. - Ok. thank you for choosing us. wait the agent tomorrow at 7P.M. bye! -Bye. ________________________________________ complaint handling -Hello - good evening. how can I help you? - a days ago I have bought a new coat and didn’t noticed that there is a big hole inside! - oh‚ we are really sorry for it. you can choose from several options: to refund‚ to replace or
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Unit 4227.052 Principles for Implementing Duty of Care in Health‚ Social Care or Children’s and Young People’s setting. 1.1Explain what it means to have duty of care in own work role. 1.2Explain how duty of care contributes to the safeguarding or protection of individuals. “A requirement to exercise a reasonable degree of attention and caution to avoid negligence which would lead to harm to other people” Duty of Care means that keyworkers take on legal responsibilities to safeguard the welfare
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THE RULE OF FOSS V/S HARBOTTLE There are 2 elements present for this rule to happen. They are found in the case of Edwards v/s Halliwell. • It is the proper plaintiff in an action in respect of a wrong done to a company is prima facia the company itself. • Where the alleged wrong is a transaction which might be made binding on a company and all its members. No individual member is allowed to maintain an action in respect of that matter. This means that whenever there is a transaction within the
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Principles for implementing duty of care in health‚ social care or children’s and young people’s settings R/601/1436 1. Understand how duty of care contributes to safe practice 1.1. Explain what it means to have a duty of care in own work role A duty of care is a legal obligation that requires me to act in the best interests of an individual who is receiving care. I am expected to provide good quality care. This includes a duty to protect residents from harm or abuse and undertake training to
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UNIT 304. PRINCIPLES FOR IMPLEMENTING DUTY OF CARE IN HEALTH‚ SOCIAL CARE OR CHILDREN’S AND YOUNG PEOPLE’S SETTINGS UNIT 304. PRINCIPLES FOR IMPLEMENTING DUTY OF CARE IN HEALTH‚ SOCIAL CARE OR CHILDREN’S AND YOUNG PEOPLE’S SETTINGS 1. Explain what it means to have a duty of care in own work role Duty of care is a requirement that a person act toward others and the public with watchfulness‚ attention‚ caution and prudence that a reasonable person in the circumstances would. If
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