adequate service The level of service quality a customer is willing to accept. aftermarketing Marketing technique that emphasizes marketing after the initial sale has been made. after-sales surveys A type of satisfaction survey that addresses customer satisfaction while the service encounter is still fresh in the customer’s mind. ambient conditions The distinctive atmosphere of the service setting that
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- Suresh Khanal Computer Networking Short Questions and Answer www.psexam.com Computer Networking Short Questions and Answers Suresh Khanal Kalanki‚ Kathmandu shkhanal@gmail.com shkhanal@yahoo.com Published By: http://www.psexam.com contact: info@psexam.com Computer Networking: Short Questions and Answers Published by PS Exam Kalanki‚ Kathmandu Nepal www.psexam.com Copyright ©2009 author. No part of this publication may be reproduced‚ stored in a retrieval system or transmitted
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A brief description of the industry: The Computer And Peripherals Industry is composed of a diverse group of companies. It produces a wide range of products for sale to just about all businesses and consumers. The industry tends to lead the economic cycle‚ and is very competitive. This industry markets a wide range of products and services‚ many of which are tied to mainframe and server computers‚ personal computers‚ and storage devices. A number of offerings include gear to connect this hardware
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Uses of Computers in different Fields Our daily encounters with and dependence upon technology is almost invisible as it takes the shape of electronic climate control system‚ wireless communication systems such as phones and pagers‚ automatic tellers to dispense money. Magnetically striped cards to facilitate consumer transactions‚ cable and satellite television‚ auto mobiles and mass transit. Free trade agreements have led to globalization of commerce and scientific debate about global
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Task 1 Hospital information system Hospital information is a one of the most important issues in health services. Hospitals provide a medical assistance to people. The best introduction for the hospital information system has been made in 2011 International Conference on Social Science and Humanity‚ which is; Hospital Information Systems can be defined as massive‚ integrated systems that support the comprehensive information requirements of hospitals‚ including patient‚ clinical‚ ancillary
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Classifications of Computers According to the U.S. Census "Forty-four million households‚ or 42 percent‚ had at least one member who used the Internet at home in 2000" (Home Computers 2). Today‚ no doubt‚ even more family members in the United States use computers. Most people are aware of the desktop computers which can be found in the home and in the workplace. What are the different types of computers and what are their purposes? Computers can be classified into three different categories
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box. Therefore‚ people choose to work as a team. In a team‚ there will be a lot of chance to create infinity indefinite possibilities. Bill Gates and Steve Jobs are good examples. They cannot complete their Microsoft and Apple without the help of others. Definition of Team A team is any form of group whether it is intentionally or through coincidence happens to work together needing the help of one another in order to accomplish their goals. Team is made either for short term or a long run
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Managing Teams Work team- Jhon & Duglus Define as “work team as small number of people ‚with complementary skills who are committed to a common purpose‚ performance‚ goals &approach for which they hold themselves mutually accountable. Benefits- Improved decision making Improved performance Improved quality Increase flexibility Reduced labour cost Lower employee turnover Greater service efficiency Facilitation of change Characteristics- Small size Dedication to common
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“Timeline Of Computer” 600’s bc The abacus is developed in China. It was later adopted by the Japanese and the Russians. 600’s ad? Arabic numbers -- including the zero (represented by a dot) -- were invented in India. Arabic translations of Indian math texts brought these numbers to the attention of the Europeans. Arabic numbers entered Europe by means of Spain around 1000 ad and first became popular among Italian merchants around 1300. Until then‚ people used the Roman system in western
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Work Teams Def of Work team: 1. A group whose individual efforts results in a performance that is greater than the sum of the individual inputs. 2. A group that interacts primarily to share information and to make decisions to help each group member perform within his or her area of responsibility. • Teams typically outperform individuals when the tasks being done require multiple skills‚ judgment‚ and experience. • As organisations have restructured themselves to compete more effectively
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