Note: Solve BOTH case studies. Case I DABBAWALLAHS OF MUMBAI (A) Dabba was a generic‚ colloquial term used explicitly in Mumbai to describe any cylindrical box. In the context of meal delivery service‚ a dabba was an aluminum box carried by its handle like a tin of paint. Each dabba housed three to four interlocking steel containers and was held together by a collapsible metallic wire handle. Each of these containers accommodated an individual food item found in a typical midday lunch. Wallah
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M&M MEAT SHOPS—USING DEMOGRAPHICS TO DRIVE DECISIONS Known as the store with hundreds of meal ideas but only one aisle‚ M&M Meat Shops is Canada’s largest retail chain of specialty frozen foods with over 470 locations coast to coast. The demand for “ready-to-heat food” is increasing as more and more households are finding that they just don’t have time to make a home-cooked meal. This is an important demographic dimension for the company. The first M&M store opened in October1980. It was based
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Computer programmers put in writing‚ analysis‚ and maintain programs and/or software which run the computers; they also write programs for coding into computer language. Programmers work long hours with concentrated workloads against firm deadlines. Here is a listing of some of the tasks that Computer Programmers carry out: • Code instructions into programming languages • Debugging programs • Organize records and reports • Assisting computer operators to resolve computer issues • Train amateurs
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Business School Master of Science in Global Operations ISOM 5700 Operations Management Fall 2014 Instructor: Professor Albert Y. Ha Department of Information System‚ Business Statistics and Operations Management Room 4023‚ LSK Business Building (852) 2358 7724 imayha@ust.hk http://www.bm.ust.hk/~isom/staff/imayha.html Teaching Assistant: Edmond Ho imhcf@ust.hk Course web site: http://lmes2.ust.hk Course Description Operations management is the management of business processes
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Marketing Plan: The Tea Shop 1.0 Purpose and Mission 1.1 Purpose of the Marketing Plan This marketing plan for the Tea Shop in Spain is produced to review the future of the business. In this plan‚ strategies are identified for the growth of the business considering opening new lines of business such as distribution of tea in top-of-the-range restaurants and hotels and also opening new shops in other countries. 1.2 Mission Statement Tea is one
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A Business Plan – Readymade garment shop Submitted as an Internship Project Report In partial fulfillment of the requirements for the Award of degree of Master of Business Administration 2009 – 2011 Submitted by Guided by Esha Sharma Lokinder Kumar Tyagi (Internal Guide)
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1. Introduction An organization’s operations function is concerned with getting things done i.e. producing goods and/or services for customers. Effectively‚ the main objective of the operations function is to produce those goods and services required by customers whilst managing resources as efficiently as possible. 2. RELATINSHIP WITH OTHER ORGANIZATIONAL FUNCTIONS The operations function lies at the heart of any organization and interacts with all the other functions. Although
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Role of operation managements within an organisation The Operation management is the activity of managing the resources which produce and deliver products and services. It is one of the core functions of any business. Operations function is the part of the organisation that is responsible for this activity. Every organisation produces some type of product or services so it has an operations function. However not all organisations call the operations function by its name. The people who have the
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PGBM03 OPERATIONS MANAGEMENT Module Guide & Study Material Pack Module Leader: Dr Tie Xu SUNDERLAND BUSINESS SCHOOL PGBM03 OPERATIONS MANAGEMENT Welcome to PGBM03 Operations Management This module is designed to give an introduction to that part of the organization which is responsible for creating and delivering its products and services. Organizations only continue to exist if they meet their customers’ requirements. Whilst “Marketing” has the role of identifying these requirements
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What is Operations Management? Operation Management is concerned with any productive activity‚ whether manufacturing or service‚ in public sector or private sector‚ profit making or not profit making. It is concerned with ensuring that operations are carried out both efficiently and effectively. All mangers are operations managers since all functions within an organization are‚ presumably‚ productive activates it goes without saying that all function should be carried out efficiently and effectively
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