help handle incoming calls. Dello’s switchboard system is programmed in the following way; A customer calls Dello at its 1-800 number. If there are 14 or less callers in the system waiting to speak with one of the customer service representatives‚ then the call stays within Dello’s system and the customer inquiry will be answered by a Dello customer service representative. If‚ on the other hand‚ there are 15 or more calls waiting within Dello’s system‚ then the incoming call is forwarded to the outsourcer
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Most students are afraid of examinations‚ but examinations are very important today. They are also very interesting. Examinations are important because they compel students to learn. Without them most students would not learn. So they would know very little about the world. They would learn only subjects in which they are interested and ignore the other subjects which are thought to be difficult‚ though they are very important in the modern age. Examinations also help us have some ideas about
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The importance of examinations (exams) Life today has become so complex that examinations have come to play an important part in one’s educational career. Examinations are considered so important that most students are afraid of them. The ability to pass an examination is indeed a valuable quality. It shows that the student is able to express his thought and ideas to a manner others can understand. It also shows that the student has acquired a certain amount of knowledge in some branches of
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Students who are studying in schools and colleges are in the position to perform well in their examinations‚ assignments‚ and project works. In fact each of the above is meant for different applications and they are the tools for testing the academic excellence gained by the student during a particular period. Of course‚ students are supplied with books for reading and lessons are taught by experienced‚ talented and able teachers throughout the day in all subjects. However‚ it is the responsibility
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General Certificate of Education Advanced Level Examination June 2010 English Language and Literature (Specification B) Unit 3 Talk in Life and Literature 9.00 am to 11.00 am Thursday 24 June 2010 For this paper you must have: l a 12-page answer book. ELLB3 Time allowed l 2 hours Instructions Use black ink or black ball-point pen. l Write the information required on the front of your answer book. The Examining Body for this paper is AQA. The Paper Reference is ELLB3. l Answer one question
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Dramatic entrance: Last year‚ the youngest child of the family suddenly fell down while playing with his computer games. The family panicked and didn’t know what to do. When the family noticed that he’s not getting any better‚ they decided to take him to a specialized doctor to check him. As soon as they entered the doctor’s room‚ the doctor knew that what he’s having is the result of computer games. The child had a serious disease in his nervous system that the doctor didn’t know how to treat
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[ December ¯ 2011 ] FINAL EXAMINATION (REVISED SYLLABUS - 2008) GROUP - III Paper-13 : MANAGEMENT ACCOUNTING- STRATEGIC MANAGEMENT Section I : Strategic Management Q. 1. Differentiate between : (a) Plan and policy (b) Programmed and contingency strategy (c) Effects of learning and experience curve (d) Market and marketing research Answer 1. (a) Plan A plan is directed towards achievement of specific objectives over a specified period of times. Policy A policy is a guide which
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Manual versus Computerized Accounting Ever since Lucas Pacioli wrote about and spread the knowledge of double entry accounting in his “Summa di Arithemetica” in 1494‚ modern manual accounting was born (Hendrickson‚ 2007)‚ though manual accounting has existed in many forms since ancient times. In contrast‚ computerized accounting systems are a more modern invention‚ as the first computer was invented between 1943 and 1946 (“Great Events in Accounting & Business History”‚ (n.d.)) and Arthur
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Examination of the abdomen Inspection Face – pallor‚ pigmentation‚ jaundice‚ xanthelasma‚ bilateral parotid enlargement‚ spider naevi Eye –pallor‚ jaundice‚ xanthelasma‚ Kayser-Fleischner’s ring (more with slit lamp) Lip – cyanosis Mouth –mouth ulcers (Crohn’s)‚ candidiasis (HIV)‚ telangiectasia (Osler-Weber-Randu )‚ patches of pigmentation (Peutz-Jeghers) Neck –cervical lymphadenopathy (lymphoma‚ CLL)‚ JVP (cardiac cirrhosis)‚ spider naevi Extremities Upper limb –arteriovenous fistula for haemodialysis
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region. It may simply be referred to as a text in North America‚ the United Kingdom‚ Australia and the Philippines‚ an SMS in most of mainland Europe‚ and a TMS or SMS in the Middle East and Asia. Text messages can be used to interact with automated systems to‚ for example‚ order products or services‚ or participate in contests. Advertisers and service providers use direct text marketing to message mobile phone users about promotions‚ payment due dates‚ etcetera instead of using mail‚ e-mail or voicemail
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