------------------------------------------------- The Spirit to Serve Once‚ when a customer checked in at an Anaheim Marriott hotel‚ she was in a very disturbed state of mind. It was on her way to the hotel that she learnt of her sister’s death. The worst part was that she had to wait the whole night at the hotel to board a flight the next morning. As she checked into the hotel‚ Charles‚ who was looking after room service‚ asked her why she was upset. On hearing her reply‚ he assured her of any help
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Central reservation system (CRS) is a computerized system to replace the traditional blackboards and status binders used in central reservation offices. This is a system to store and distribute information of a hotel or any other accommodation business. It mainly establish in a hotel group to manage the sale of room‚ the price‚ also the promotion information through connect with other distribution system‚ such as global distribution systems (GDS). It allows every unit of chain can make reservation
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Sequence of Front Office Service FRONT OFFICE Receiving/Processing and documenting Guest Reservation Desk Clerk-Enchantelle Hotel ‚ Good Morning‚ Princess Speaking ..How May I help you? Guest-Good Morning‚ I would like to reserve a room for me. Dating on the 20th to 21st day of November. Desk clerk-For a moment sir‚ Let me check if there is an available room on that said date. Would you like to wait for a while‚ sir ? Guest- yes‚ Please.. Desk clerk- Thank you for waiting sir‚ I’m glad
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LITERATURES 2.1 FOREIGN STUDY 2.1.1 Hotel Swiss-Garden Kuala Lumpur The official website for Hotel Swiss-Garden is http://www.swissgarden.net/. The main functions of Hotel Swiss-Garden online reservation system are to provide hotel information and online room reservation. Visitors can get hotel information such as location of hotel‚ room rates‚ room description and hotel facilities. The reservation process required quest to fill their detail in reservation form. Reservation is guarantee by giving the credit
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Resort world Resorts World Sentosa Private Limited is the leisure and gaming company that owns and operates Singapore’s biggest Integrated Resort‚ a 49-hectare development called Resorts World Sentosa. The mega resort is located on Singapore’s holiday island of Sentosa. The S$6.59 billion must-see destination welcomed its first visitors at its soft opening in early 2010. Resorts World Sentosa started operations with the four hotels in January‚ the Resorts World Casino in February and Universal
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Background informations about Lanson Place Hotel: Introduction: Lanson Place Hotel is a 4-star hotel in Hong Kong. It located at 133 Leighton Road‚ Causeway Bay‚ Hong Kong Island‚ near the Causeway Bay MTR station. Lanson Place Hotel opened in November 2005. It provided 194 luxury rooms totally including 184 spacious and comfortable rooms and four the disabled guest rooms and six luxury suites. It managed by Wing Tai Asia. Location: Lanson Place Hotel located at 133 Leighton Road‚ Causeway Bay
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Hotel Management System System Design Document Revised Version: SDD 2.0 Prepared by Team #26 Ruken GÜNEŞ Bahar TEKE Özlem HAYRAT Ömer ÖZTÜRK 2012 Preface This document is Software Design Document for our project named as Hotel Management System. In this document‚ system modul will be documented clearly. TABLE OF CONTENT Preface 2 TABLE OF CONTENT 2 3. System Components 6 4. Detailed Design 30 1. Introduction
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Seronay Date: February 7‚ 2013 Chapter 1 Introduction A hotel is an establishment that provides paid lodging on a short-termbasis. The provision of basic accommodation‚ in times past‚ consisting onlyof a room with a bed‚ a cupboard‚ a small table and a washstand has largely been replaced by rooms with modern facilities‚ including en-suitebathrooms and air conditioning or climate control. Today‚ most of the Hotels provide goods and services using computersystem. It helps to perform
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uninvited problems that we encountered so the group proposed a Reservation System for the convenience of the customer. 1.1 Background of the Problem 1.2 Overview of the Current State of the Technology 1.3 Project Rationale 2.0 PROJECT DESCRIPTION 3.1 Problem Statement 3.2 Proposed Research Project 2.2.1General Objectives * The proponents proposed a reservation system to Sunburst Bay Resort to make their work easier‚ faster and less time consuming problem
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Nestled within one of Florida’s most frequented tourist attractions‚ Orlando’s Walt Disney world‚ is the Contemporary Resort. One of Disney’s most popular and diverse hotels‚ the Contemporary is a prime-time location for both business and vacation overnight accommodations. The Contemporary boasts a tremendous tram system which provides easy travel to and from its pristine location alongside transportation to any and all Disney theme parks. Within their beautiful building‚ the Contemporary has numerous
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