| 2013 | | | Net Promoter Scores By: Tamika Anthony Everest College | | Net Promoter Score The Net Promoter Score is calculated by taking the percentage of Promoter customers and subtract the percentage of Detractor customers. The following is an example of a net promoter score calculation. 21 customers responded to their satisfaction of Product X on a 0-to-10 point scale. The results were 9‚4‚7‚4‚2‚0‚10‚9‚3‚6‚8‚7‚3‚9
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NPS Net Promoter Score ______________________________________________ Research assignment for Hotel unknown: Study to the Net Promoter Score‚ and the application process within the company ______________________________________________ Thesis 19 July 2010 ______________________________________________ Presented for the Rotterdam Business School‚ A faculty of Hogeschool Rotterdam PREFACE This report is a graduation assignment written and composed in assignment of Hotel unknown
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Net Promoter Score (NPS) The Net Promoter Score‚ or NPS®‚ is based on the fundamental perspective that every company’s customers can be divided into three categories: Promoters‚ Passives‚ and Detractors. By asking one simple question — How likely is it that you would recommend [your company] to a friend or colleague? — you can track these groups and get a clear measure of your company’s performance through your customers’ eyes. Customers respond on a 0-to-10 point rating scale and are categorized
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the concert excerpts‚ construct a comparison of these two concerts. For this assignment I chose to compare and contrast two concerts. The first concert is from the modern era‚ while the other is a Baroque Era concert originating from the 17th Century preformed by a modern day orchestra. The Baroque Era Concert takes place in a large modern day Lutheran Church in front of a small crowd of well dressed onlookers. The second concert that I chose for this assignment is a modern day rock concert from
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Nischal Shrestha Perspectives in Music: Music 204 Concert Critique 2 Double Reed Recital November 21‚ 2014 It was Monday‚ November 17 cold and snowy outside Ophelia Paris Concert Hall‚ Truman State University but inside it was all warmth and light as Elaine AuBuchon started the Double Reed Recital. Having not been to any actual classical music concert‚ I was excited to hear the talent that we have in our campus. I took it upon myself to go with an open mind‚ without having any previous predispositions
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Evan Turk English 101 1/17/2013 Life: Live in Concert Since recorded history‚ people have loved to attend performances‚ sporting events‚ and concerts. However‚ because of recent advancements in technology‚ this has changed. Many people now prefer the comfort and convenience of staying home and watching these events either on television or online. What people today fail to realize is that there is only so much that can be gained from watching television and looking up videos. The richness and
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going to a concert you should think about concert etiquette (good concert manners) to show respect to the fellow musicians. When going to a concert you should dress up in a way that would show the most respect to the musicians and the audience members around you. You should refrain from putting on perfumes fragrances since many people would be distracted by the smell‚ or be highly allergic to the product. In many concerts‚ you should arrive at least five to ten minutes before the concert begins. You
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Jeremysha Williams November 30‚ 2010 MUS 121.15 Concert Report #2 On October 19‚ 2010 at 7:30pm‚ I attended the Faculty Recital held in the Tullibody Recital Hall on the campus of Alabama State University. The program listed performers including: Ms. Brenda Luchsinger: french horn‚ Dr. Joel Jones: piano‚ and guest artist‚ Dr. Nicholas Kenney: french horn. The seats in the recital hall were full and the stage looked nice with a microphone‚ piano‚ and music stand set up ahead of time. The
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Daniel J. MCcraig November 15‚ 2012 MUL 2380 Professor McNoverg Live Music Review #2 For my second live concert review I decided to attend a live event that was being held at Miami Dade College Kendall Campus on Thursday October the 25th. It was to be performed by students who are in an active jazz group at the school. The jazz ensemble consisted of three consistent musicians with a different vocal artist for each song. The director of the recital was Dr. Timothy Brent who was also the
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attended a string trio concert. The concert was held at First Presbyterian Church‚ in Bryan‚ TX; started at 7:30 pm and finished at 9:15pm.The ensemble‚ named Aspen String Trio‚ consists of three types of instruments: a violin for Davide Perry‚ viola for Victoria Chang‚ and cello for Michael Mermagen. There was approximately an audience of two hundred people and most of the seats were occupied. Most audience members were old and some young people also attended. The concert was the 19th season of
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