Operation05341_02_ch02_p021-044.qxd 9/25/07 10:01 AM Page 21 CHAPTER 2 OPERATIONS‚ STRATEGY AND OPERATIONS STRATEGY INTRODUCTION An organization’s operations function is concerned with getting things done; producing goods and/or services for customers. Chapter 1 pointed out that operations management is important because it is responsible for managing most of the organization’s resources. However‚ many people think that operations management is only concerned with short-term‚ day-to-day‚ tactical issues
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A-I: Operations Management at Daimler Mercedes-Benz 2 Quality & Material Management 2 Speed 4 Dependability and Flexibility 6 Cost 6 A-II: Process Management at Daimler Mercedes-Benz 7 Types of Daimler Mercedes-Benz customers 7 Advanced Design Process 8 The Body and paint Shop (Raw Materials and Workers job commitment) 9 The Assembly Line 10 Customer Service Strategy 11 Inventory Management 13 Purchasing and Supply Chain Management 14 The Process Chart 15 A-III: Lean Management in Mercedes Benz 16
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suppliers‚ and rivalry among current competitors. (Porter‚ 1980) Daimler Chrysler’s strategy rests on four pillars: global presence‚ strong brands‚ broad product range‚ and technology leadership. The objective of this analysis is to investigate how the organization needs to form its strategy in order to develop opportunities and protect itself against competition and other threats. Company Introduction Mercedes Benz is firmly established as an independent brand within one of the world’s leading car
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Case Study: Mercedes Benz Passenger Cars in India Author: Aditya Kumar Date: 11/07/2009 EXECUTIVE SUMMARY Mercedes Benz Passenger Cars and smart (herein referred as Mercedes) is one of 5 divisions of the Daimler group‚ the leading Germann automaker. Daimler is a large organisation that had EUR149.6 billion in revenue and 365‚600 employees in 2006. Within its microenvironment‚ the company’s marketing effort is well supported and coordinated by other departments. Mercedes produces in 104
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* Good: Cars Mercedes –Benz CLS-Class *Features‚ attributes‚ functions: Mercedes-Benz has put all of its latest safety features into the CLS-class. In addition to front airbags‚ there are side-impact airbags in the front seats and side curtain airbags throughout. The car features a "smart" sensor system for the seatbelts and airbags that can detect and react to accident severity. An optional Pre-Safe system predicts an impending collision; when the system is activated‚ the seatbelts tighten‚
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recession in 1990‚ Mercedes -Benz struggled to adapt to changing markets. The luxury car market lost money for the first time in history in the 90’s. In 1993‚ there was a big sales slump in Mercedes-Benz sales. In its search for additional market share‚ new segments‚ and new niches Mercedes started developing a range of new products. One of the most radical and largest of the new range of products is AAV (all activity vehicles). In order to be competitive in the market‚ Mercedes-Benz needs to control
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Strategy Targets Our overriding corporate goal is to achieve sustainable profitable growth and thus to increase the value of the Group. We strive to achieve the leading position in all our businesses. Operational excellence and efficiency along with inspired and high-performing people are the key to our future corporate success. At the same time‚ our entrepreneurial activities are guided by the principle of sustainability. Our employees orient themselves on the four corporate values of passion
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Introduction : Mercedes-Benz is a multinational division of the German manufacturer Daimler AG Mercedes- benz is headquartered in Stuttgart‚ Banden-Wurttemberg‚ Germany. Mercedes-Benz traces its origins to Karl Benz’s creation of the first petrol-powered car‚ the Benz Patent Motorwagen‚ patented in January 1886. The Mercedes automobile was first marketed in 1901. The first Mercedes-Benz brand name vehicles were produced in 1926‚ following the merger of Karl Benz’s and Gottlieb Daimler’s companies
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Market Strategy Merc India Mercedes-Benz India has evolved a four-pronged strategy towards passenger cars this year as it transfers its truck and bus business under Daimler India Commercial Vehicles (DICV). The company had been selling buses — inter and intra city and Actros mining trucks — in the India market‚ which would now fall under DICV portfolio. Project as performance oriented brand by introducing new models. Mercedes-Benz plans to launch eight new products this year‚ invest in dealer
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Systems and Operations Management Mercedes Benz Analysis of the competitiveness of operations management Abhijeet Ghosh‚ A4060514‚ MBA Intake 14 (Group B) London School of Business and Finance Table of Content Executive Summary & Introduction 3 Product and Services 3 Task 1: Operations Management 4 Operations Strategy 4 Process Design 4 Body Shop 5 Paint Shop 6 Assembly 7 Just in Time 8 Quality Management 8 Innovation and Improvement 9 Supply Chain Management 10 Task 2:
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