International Journal of Advanced Research in Management and Social Sciences ISSN: 2278-6236 A STUDY OF CUSTOMER SATISFACTION WITH REFERENCE TO TATA MOTOR PASSENGER VEHICLES Kavita Dua* Savita* Abstract: Satisfaction is crucial concern for both customers and organizations. Satisfaction is a subjective concept and therefore difficult to determine. It depends on many factors and varies from person to person and product to product. The importance of customer satisfaction in strategy
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fitness industry statistics india without comments All returns to the profession that requires a kind of satisfaction‚ but the fitness professionals have an incredible 85% rate of job satisfaction according to an idea of the Health and Fitness Survey. Job Satisfaction In the same survey‚ 98% of respondents believe that "My work gives me a sense of personal accomplishment. "Lack of personal satisfaction is the most common reason why people leave jobs. These statistics leave Clearly‚ this is a
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Kingdom. It is the world’s second largest company by 2011 revenues and one of the six oil and gas "supermajors". Shell is also one of the world’s most valuable companies. Shell is vertically integrated and is active in every area of the oil and gas industry‚ including exploration and production‚ refining‚ distribution and marketing‚ petrochemicals‚ power generation and trading. It also has major renewable energy activities‚ including in bio-fuels‚ hydrogen‚ solar and wind power. It has operations in
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THE COSMETICS INDUSTRY Few cosmetic ingredients are manufactured in New Zealand‚ and the cosmentic industry here involves mainly blending and packaging. However a wide range of products is made by a considerable number of companies. In this article the following products are discussed: • Surfactant mixtures for cleaning - shampoos‚ bubble baths‚ facial scrubs etc. • Stabilised emulsions - moisterisers‚ sunscreens etc. • Concealer products - make up • Alcoholic and hydroalcoholic solutions - colognes
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Why Conclusion is Important in Term Papers Writing Conclusion is the last part of any type of paper‚ usually a college term paper comprised of three main parts introduction‚ body and finally conclusion. The conclusion of a term paper should be well written because as it is the last part of a paper so it should have a lasting impression on readers and audience. It is an integral part of any study as it sums up important arguments and its evidence to support and proves the thesis statement. Importance
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org/PDFs/donor%20list%20in%20kind%2007.pdf Christian Dior Annual Report (2008) Christian Dior Markets Data. (2010). Retrieved on 21 March 2010 from http://markets.ft.com/tearsheets/businessProfile.asp?s=FR:CDI Clara Cosmetic Animal Testing - Cosmetic Industry. Retrieved on March 26‚ 2010. From http://www.clearleadinc.com/site/cosmetic-animal.html Cosmetic in Russia Cosmetic Regulations for Personal Care Products. Retrieved on March 30‚ 2010. From http://ezinearticles.com/?Cosmetic-Regulations-For-Personal-Care-Products&id=3791336
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Resource for Hospitality industry due to: Unawareness regarding hospitality industry. Lack of awareness create social status problem. Lack of student counseling. No knowledge about the departments of hospitality industry. Poor knowledge about the institutes offering hospitality industry related courses. No time management. Carelessness regarding career. Unawareness of self capabilities. Lack of proper system to motivate people towards the hospitality industry. Problems in placement
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This paper briefly described what the airline industry included and the environment of the competitive market. Air transport has been a big industry. And the airline industry is consistent developing. After the crisis‚ although the airline industry has been hit ‚ the industry is also one of the vital industries. The industry is facing the deman problem. When facing a growth in demand‚ airlines tend to respond more by means of increasing frequencies than by increasing aircraft size(Moshe
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SMALL -SCALE INDUSTRY Small –scale industries plays a key role in the industrialisation of a developing country .This is because they provide immediate large-scale employment and have a comparatively higher labour –capital ratio: they need a short gestation period and relatively smaller market to be economic; they need lower investments ‚offer a method of ensuring a more equitable distribution of national income and facilitate an effective mobilization of resources of capital and skill
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1 Hospitality Industry 1.1 Introduction to Hospitality Industry 1.1.1 The Nature of the Hospitality Industry What is the meaning of HOSPITALITY? There have been different definitions of Hospitality. Broadly speaking‚ Hospitality is the act of kindness in welcoming and looking after the basic needs of guests or strangers‚ mainly in relation to food‚ drink and accommodation. A contemporary explanation of Hospitality refers to the relationship process between a guest and a host. When
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