Course Outline Business Communication I Course Instructor: Prof. Manujata Contact: Faculty Room : F 15 (Sutlej) Course Objectives: • Understand Self • To enable understanding of basics of communication • To impart knowledge about communication theory and develop skills in oral and non verbal communication; listening and interpersonal skills Pedagogical Methods: • Lectures • Case Discussions • Written Assignments • Classroom Activities
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Psychological drivers of Consumer Behaviour 2.1. Motivation 2.1.1. Hierarchy of needs 2.1.2. Means-end chain 2.2. Perception 2.3. Learning 2.3.1. Behavioural learning 2.3.2. Cognitive learning 2.3.3. Brand loyalty 2.4. Beliefs and Attitudes 2.5. Lifestyle 3.0. Sociological drivers of Consumer Behaviour 3.1. Personal influence 3.2. Reference groups 3.2.1. Membership group 3.2.2. Aspiration group 3.2.3. Dissociative group 3.3. The family 3.4. Social class 3.5. Culture 4.0. Consumer Decisions Making process
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Cian O’ Donnell-R00084721 Emergence of Consumer Behaviour Before consumer behaviour “motivational research was a popular marketing theory that viewed consumers as creatures often influenced by erotic impulses”. It was this theory of motivational research that created the birth of consumer behaviour. Many people thought that motivation research had fallen through during its existence “after its time of great media attention‚ when it disappeared from public sight‚ It became obvious that it did
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............................................... 2 Company background………………………………. 2-3 2.0 Howard-Sheth model of buying behaviour…………… 3 Need recognition……………………………………… 4 Information search……………………………………. 4
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Consumer Behavior – Assignment 1 How do you define and explain consumer behavior? Consumer behavior is considered to be an inseparable part of marketing. Kotler and Keller (2011) state that consumer behavior is the study of the ways of buying and disposing of goods‚ services‚ ideas or experiences by the individuals‚ groups and organizations in order to satisfy their needs and wants. Consumer behavior has been defined as a process which through inputs and their use though process and actions leads
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Consumer Behaviour : Module 1 Introduction: • Needs are the essence of Marketing Concept. • The key to a company’s survival ‚profitability & Growth in a highly competitive market place is its ability to identify and satisfy unfulfilled consumer needs better & sooner than their competitors. • Effective Marketing firm requires insights into consumer’s mind in order to succeed sustainably in today’s cut- throat competitive world. • CB is rapidly growing discipline of study and research by the
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Introduction Consumers should know their consuming behaviour before purchasing a product. The purpose of this portfolio is to review and evaluate my own consuming behaviour distributed over three categories. Firstly‚ I will review on my philosophical assumptions and to discuss about my beliefs on the importance of advertising and marketing. Secondly‚ I will identify a consumer behaviour that I have done recently and to analysis what type of decision maker I am. Finally‚ I will examine how do I express
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SURNAME FORENAME SEMINAR PAPER NUMNER Introduction In this essay I will be analysing what influence the recession has had on consumer behaviour and the cause behind those changes in performance. A recession is defined as two straight quarters of depressing economic growth‚ as measured by the gross domestic product (GDP) of the country. Consumer behaviour can be defined as ‘The study of when‚ why‚ how‚ and where people do or do not buy products. The recent recession began in December 2007
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are within the direct control of the marketers. This doesn ’t mean that the other functional areas are not useful‚ but they are not "DIRECTLY" involved in the activities mentioned above. Similarly‚ within the study of Marketing Management‚ the "Consumers" or the "Customers" play a very critical role as these are the people who finally BUY the goods & services of the organisation‚ and the firm is always on the move to make them buy so as to earn revenue. It ’s crucial from both the points of view
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MM1SEC F 2014 GROUP NO: 8 SUBMISSION NO 5 ON July 14‚204 SUBMISSION TITLE: CONSUMER BEHAVIOUR PRODUCT JEWELRY INDIAN INSTITUTE OF MANAGEMENT LUCKNOW Consumer Behaviour Gold Jewelry People in India have been large consumers of gold in jewelry form for consumption as well as investment. Gold jewelry holds the largest share in terms of spending
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