CONSUMER BUYING BEHAVIOUR OF LAKME | SUBMITTED BY: AKANKSHA ARORA- 10BSPHH010050 DEBOPRIYA SAHA- 10BSPHH010213 DIPIKA AGARWAL- 10BSPHH010233 RISHIKA SHARMA- 10BSPHH010634 VRINDA BAJLA- 10BSPHH010888 TABLE OF CONTENTS Overview of Industry and company profile Marketing Mix SWOT Analysis Brand Equity of Lakme Perception and Attitude of consumers Promotional strategies of Lakme How Lakme influences Consumer Behaviour
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Consumer Behaviour Notes Lecture 1 – Overview of Consumer Behaviour Getting to Know Consumer Behaviour (CB) Marketing Decisions * Market segmentation is the basis of most marketing strategies‚ it involve identifying consumer groups with unique needs and/or purchasing processes‚ and developing specific marketing programs targeted at individual groups. * Target segment(s) * Single or multiple-target segments * Product positioning is the way a product or brand compares to its
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CONSUMER BEHAVIOR ON IMPULSIVE BUYING The Influence of Culture on Consumer Impulsive Buying Behavior KACE N AND L EE CUL TURE AND IMPUL SIVE BUYING BE HAVIOR Jacqueline J. Kacen Department of Business Administration University of Illinois at Urbana-Champaign Julie Anne Lee Department of Marketing University of Hawaii–Manoa Impulse buying generates over $4 billion in annual sales volume in the United States. With the growth of e-commerce and television shopping channels‚ consumers
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Introduction Consumer is the ultimate user of a product or service. The overall consumer market consists of all buyers of goods and services. They are faced with many decisions each day on deciding what product/brand should they use also where and how to get them. By learning consumer behavior‚ we understand that it involves the activities of people when obtaining‚ consuming and disposing products and services. Marketers strive to understand this behavior so they can better formulate appropriate
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CHAPTER 2 – MOTIVATION MOTIVATION 1. NEEDS- Why do consumers do what they need to do? 2. MOTIVATION- is the driving force within individuals that compels them to action. Motivation (in consumer behaviour)- what leads the consumer to search‚ but‚ consume and dispose of products. 3. GOALS- What do consumers want to achieve? i.e. desired ends 4. LAYERS OF REASONS: means-end-analysis NEEDS Need- any human requirement Type of Need Definition Example Application Innate aka biogenic
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how consumers make their decisions to buy a product or service‚ the market organization should clearly analyze the process of their decision and the factors which will impact their behavior. Consumers usually make a decision through five stages: need recognition‚ information search‚ and evaluation of alternatives‚ purchase decision and post-purchase behavior. Marketers should not only focus on the purchase decision‚ but also emphasize the entire buying process. During this process‚ consumers’ decision
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Consumer Behaviour Perception People undergo stages of information processing where stimuli are input and stored. However we do not passively process whatever information is present. Only a very small number are ever noticed and an even smaller number attended to. And the stimuli that do enter our consciousness are not processed objectively. The meaning of a stimulus is interpreted by the individual who is influenced by their unique biases‚ needs and experiences. These three stages of exposure
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IJRFM Volume 1‚ Issue 2 (June‚ 2011) (ISSN 2231-5985) STUDY OF CONSUMER BUYING BEHAVIOR TOWARDS BIKES Omesh Chadha* Abstract In this era of cut throat competition‚ no company can even survive in the market place without knowing its products strengths and weaknesses‚ opportunities and threats. It has to fortify itself against threats from the environment and exploit its strengths or increase profits. And in order to do so‚ the company has to conduct regular surveys to know the customer’s opinions
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Marketing Guidelines for A1 (1b) Evaluate the benefits and costs of a marketing orientation for a selected organization Hints: ( What is the marketing orientation (product? production? sales? marketing? societal marketing?) that you will be selecting for Sunshine? ( What are the benefits and costs of such orientation you have selected? Link this orientation to the costs and benefits of building competitive advantage; benefits of building customer satisfaction; desired quality; service and
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understand the following concepts Consumer Behaviour Theory- Ordinal Approach and Cardinal Approach Total Utility‚ Marginal Utility‚ Relationship between Total Utility and Marginal Utility Law of Diminishing Marginal Utility Utility Analysis and Consumer Equilibrium- One Good Case and Two Goods Case Consumer- Who is a Consumer? Anyone who purchases and consumes any goods and services for the satisfaction of his/her wants is called a consumer. A consumer spends the money available to him for
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