CHAPTER I BACKGROUND Marks & Spencer Plc is going to enter a new market for their biscuit section in Brunei Darussalam. Brunei Darussalam is a country in South East Asia with great market potential as they have a big amount of GDP. They are going to make an innovation in order to attract the costumer in Brunei. The innovation they are willing to make is making a new biscuits flavour that suits Bruneian. To enter this new market M&S chooses to do indirect-exporting‚ by selling their biscuits to
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Some time ago‚ Arcadia attempted to a hostile takeover bid of Marks and Spencer‚ but it was rejected by the board of M&S. As the two organizations have different position in customers’ minds‚ customers would feel confused with their brands. In addition‚ they do not share the same target customers; M&S target middle class‚ middle ages and they have practical needs (Lun et al. 2011)‚ while Arcadia’s target group belong to young and fashion people (Arcadia‚ 2011). And Arcadia (2011) would like to extend
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Executive Summary Marks & Spencer is most recognized British retail brands having 760 stores more 30 countries on the world‚ which was very successful in term of profitability and market share until the late 1990 and then its fortune turned to decline. The report depicts about the competitive strategy behind its successful growth until 1990 and the highlights the causes behind its decline. It also suggests the future competitive strategy to sustain competitive advantage in current scenario. Generic
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ONLINE FILE W1.1 MARKS & SPENCER-A NEW WAY TO COMPETE The Problem Marks & Spencer (marksandspencer.com) is a UK-base‚ upscale‚ global retailer known for its high-quality‚ high priced merchandise. Operating in more than 30 countries‚ the company faces stiff competition‚ especially since the beginning of the economic slowdown that started in 1999. Costumer service became a critical success factor for Marks & Spencer. Other critical success factors included an appropriate store inventory system
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M&S SWOT What is SWOT? SWOT stands for Strengths‚ Weaknesses‚ Opportunities and Threats of a certain aspect of the organisation. This is a very useful method in which businesses can analyse their current position and see what differences there are with competitors. The strengths and weaknesses are those of which the businesses have control over. On the other hand there are controllable factors which are external to the business they are opportunities and threats. A SWOT analysis is a very useful
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AO1 Effectiveness of the campaign M&S always had great products‚ though the prices have always been too high compared with other supermarkets. And that’s probably why people don’t come to M&S regularly. M&S is everyday changing to try and get new customers in. It is important to have customers in the stores‚ by that M&S makes profit and won’t make any loss. M&S has always very strong advertisements‚ as such the new one‚ with Dannii Minogue. M&S is using her face to get
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Our plan Our aim is to make M&S a truly international‚ multi-channel retailer – accessible to even more customers around the world. We have created considerable momentum through a wide range of activities and are making good progress. Focus in the UK Trusted food - In a year when trust was more important than ever‚ customers turned to M&S for great quality‚ responsibly sourced food. Our innovation kept them coming back – with over 1‚900 new lines. Cheshire Oaks - Every aspect of the new M&S
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DOES MARK AND SPENCER HAVE A FUTURE? In the second of our series of articles on leading British companies‚ we look at the recent woes of the country’s most famous retailer The country’s most famous retailer MARKS & SPENCER’S big store in London’s Kensington High Street has just had a re-fit. Instead of the usual drab M&S interior‚ it is now Californian shopping mall meets modernist chrome and creamy marble floors. Roomy walkways and designer displays have replaced dreary row after row of clothes
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Marks & Spencer: The Downfall and Leadership Vacuum Word Count: 2‚996 Strategic Management 1 : BSM 506 Contents Contents 2 Executive Summary 3 Section I Past Glory 4 Section II Present Failure 6 Section III The Value Chain Demolished 8 Section IV Back to the Future 10 Appendices 12 Appendix A PESTLE Analysis 12 Appendix B Porters 5 Forces 13 Appendix C Value Chain 14 Appendix D Cost Drivers and Value Drivers 15 Appendix E Core Competences M&S 16 Appendix F
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Organisations will have to change certain things within their organisation in order to expand their range of products. There are certain periods within the business year where employees will be needed such as the Christmas time when it gets busy; companies tend to recruit employees on a temporary basis. This helps an organisation to raise business sales. Human resource planning helps Marks and Spencer’s in this situation because they will need to avoid chaos and inefficiency. Marks and Spencer’s have
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