Harvard Business School 9-693-028 Rev. September 23‚ 1996 McDonald’s Corporation Whether in Moscow or Massachusetts‚ the same experience would greet a customer in any of the 12‚611 McDonald’s quick-service restaurants worldwide. McDonald’s had distinguished itself in the quick-service industry through its remarkable consistency across all units. To competitors and customers alike‚ the Golden Arches—the corporate emblem that adorned every restaurant— symbolized pleasant‚ fast service and tasty
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the 90th-largest economy in the world and the $8.7 billion in revenue from franchise store alone‚ makes McDonald richer than Mongolia (SEC‚ 2012). McDonald employs 1.8 millions people worldwide. It is actually the biggest employer of USA (McDonald’s statistics). The report will be divided in four main parts. First of all‚ the author will defined and analysed the different approaches that McDonald used for the next 3 topic areas of IHRM‚ which are: the Recruitment‚ the training and career planning
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CULTURE: 18 CHAPTER THREE 22 3.1 METHODOLOGY 22 3.2 SURVEY TOOL 23 3.3 TARGET POPULATION 23 3.4 SAMPLE SIZE 23 CHAPTER FOUR 23 4.1 RESULTS 23 4.1.1 DEMOGRAPHICS 23 4.1.2 RESPONSES 26 4.1.3 INFERENCES ON HYPOTHESIS: 39 CHAPTER FIVE 48 CONCLUSION 48 REFERENCES: 49 ANNEXURE-1 50 ANNEXURE – 2 51 RESPONSES: 52 EXECUTIVE SUMMARY The aim of this study was to identify the causes of satisfaction of employees. This was achieved through a questionnaire
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way from being just a burger stand in San Bernardino‚ California in 1940. The original owners were two brothers‚ Richard and Maurice McDonald. The hot dog stand evolved into a restaurant offering 25 items on the menu. In 1947‚ Richard and Maurice (going forward the “McDonald Brothers”) decided to shutdown the restaurant to renovate to improve the business. The McDonald Brothers wanted to meet the demands of their customers‚ young and on the move. The idea was to create a Speedee Service Systems‚
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Marketingmix McDonalds Hi‚ I will now discuss the extended marketing mix of McDonalds. The extended marketing mix consists of the 4 traditional p’s supplemented by the 3 p’s according to Booms and Bitner. I will start with 4 traditional p’s. Price‚ Product‚ Place and Promotion. Price McDonalds uses the ‘Going Rate Pricing’-strategy. This means that McDonalds prices their products according to the average market price. They do this because their isn’t that much difference between their products
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mcdonalds quality process matrix( customisation‚ flexibility‚ delivery‚ reliability‚ quality‚ cost) When looking at the quality of McDonalds in terms of the customization‚ we can understand that it sits on a high level on the product process matrix. McDonalds’ offer a range of healthy products in conjunction with their less ‘healthier menu’ weather it be breakfast‚ lunch or dinner. For instance a customer going to McDonalds for breakfast who was interested in choosing a light meal such as a light
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2 2.0 Overview of McDonald’s Corporation……………………………… Pg. 3 3.0 Marketing Strategy………………………………………………….. Pg. 3 3.1 Marketing Mix…………………………………………………… Pg. 4 – 6 3.2 Michael Porter’s Five Forces Theory ………………………….... Pg. 7 – 10 4.0 Conclusion…………………………………..……………………… Pg. 10 Referencing…………………………………………………….. Pg. 11 - 12 1.0 Introduction It is important to implement marketing strategies in businesses for the organisation to get recognition or to enter a new market. Marketing strategies
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groups. Today the country is comprised of more than 80 ethnic groups and as many languages. (Central Intelligence Agency‚ 2006) This diversity and a major boost in tourism are appealing factors to a business with multicultural capabilities such as McDonalds. Ethiopia is almost twice the size of Texas and has an estimated population of 74 million. Addis Abab has a population of about 3 million and is the most diverse city in Ethiopia. The Amhara and the Oromo with over 65% constitute the majority of
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relationship Management Of McDonald Store Contents Choice of the Organization ..........................................................................................................5 INTRODUCTION ................................................................................................................ ......5 MCDONALD’S HISTORY ........................................................................................................6 Vision of McDonalds ...........................
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Solve Problems 20 Build the quality supervised system 20 Build the detailed R&D process 22 Improve the level of marketing promotion and forecast 23 Build the direct supply system 25 Build the decentralized structure 26 Recommendation 27 Conclusion 28 References 29 Introduction In this report‚ our team chooses to delve into the success of the global company- McDonald’s. McDonald’s is one of the most well known brands in the world. The objective of this report is to understand how supply chain
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