ORGANIZATIONAL BEHAVIOUR MODULE 12 Professional Qualification in Human Resource Management Stage II Prepared By: S.S.Premerathne PQHRM 62/46 INSTITUTE OF PERSONNEL MANAGEMENT SRI LANKA 43‚ Vijaya Kumaratunga Mawatha‚ Colombo 05. ACKNOWLEDGEMENT I dedicate this assignment to all the PQHRM lectures for their tireless effort in teaching us this vast subject and for trying to mould us into young Human Resource Personnel. CONTENTS QUESTION 1:
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periodicals and reports‚ maintain personal contacts. * Disseminator: Forward information to other organization members; send memos and reports‚ make phone calls. * Spokesperson: Transmit information to outsiders through speeches‚ reports‚ memos Decisional role: * Entrepreneur: Initiate improvement projects‚ identify new ideas‚ and delegate idea responsibility to others. * Disturbance Handler: Take corrective action during disputes or crises; resolve conflicts among subordinates; adapt to
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Conflict It refers to some form of friction‚ disagreement‚ or discord arising within a group when the beliefs or actions of one of more members of the group are either resisted by or unacceptable to one or more members of another group. Conflict can arise between members of the same group‚ known as intragroup conflict‚ or it can occur between members of two or more groups‚ and involve violence‚ interpersonal discord‚ and psychological tension‚ known as intergroup conflict. Conflict in groups often
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Organizational culture of the U.S. Army Corps of Engineers (USACE) was examined and how it is used in managing the culture. This paper will discuss the use of the seven dimensions of organizational culture. Each of the seven will be explained as to how they are used and what barriers they might cause. USACE Organizational Culture The U. S. Army Corps of Engineers is a unique organization and its culture can be somewhat divided as it is made up of military and civilian personnel. So the culture
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Prentice Hall. Breckler‚ S. J‚ Olson‚ J. M& Wiggins‚ E. C (2006) Social Psychology Alive‚ USA: Cengage Learning. Brooks L Brooks L. (2009) Organizational Behavior Individual‚ Groups and Organization (4th edition) Essex: Pearson Education Limited. Eric‚ F (2002) [online] Purpose of structure Avaliable at http://smallbusiness.chron.com/purpose-organizational-structure-3812.html [Accessed on 20th December 2012] Greer C Grint K. (2005) The Sociology of Work (3rd edition) Cambridge: Polity Press Gitman
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Organizations and Organizational Effectiveness 1. Organization – A tool people use to coordinate their actions to obtain something they desire or value. 2. Entrepreneurship – The process by which people recognize opportunities to satisfy needs and then gather and use resources to meet those needs. 3. Organizational Environment – The set of forces and conditions that operate beyond an organization’s boundaries but affect its ability to acquire and use resources to create value. 4.
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governance‚ sustainability‚ and personal probity” (p. 22). However it is defined‚ in recent years the topic of ethics in organizations has received considerable attention in the business‚ scholarly and popular media. Huge scandals at giant corporations such as Adelphia Communications Corp.‚ Tyco International Ltd.‚ Global Crossing‚ WorldCom Inc.‚ HealthSouth Corp‚ FINOVA Group‚ Inc. and most especially‚ Enron Corp. have all illustrated the importance of organizational ethics (Jennings‚ 2003; Sims
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Conflict Resolution The nature of a work team makes them vulnerable to conflicts and disagreements. Because people carry the weight of personal values‚ experiences and beliefs into the work team‚ there is always the possibility that conflict will arise. That is why recognizing the signs and source of conflict will help understand the role of conflict in the work team. Here is list of signs of conflicts that the work team should be aware of: 1. Anger‚ irritability‚ sarcasm 2. Without holding
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improve ourselves. Brown and Duguid describe organizational learning is the bridge between working and innovating. Organizational Learning is a process to enable organizations to better use the knowledge of their members to make business decisions. In a conventional organization‚ decisions are often based on management perspective without taking into account the other members of the organization. A business using Organizational Learning recognizes the value added by including all of its members in the
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CULTURAL VALUES AND PERSONAL ETHICS PAPER Cultural Values and Personal Ethics Paper Nipa Khatlawala University of Phoenix Cultural Values and Personal Ethics Paper Personal‚ organizational‚ and cultural values are the basis of an individual ’s personal and professional decision-making style. These values are the key ingredients that make up our core beliefs. Values are ideas that are actions which could be right or wrong‚ good or bad that are the basis of human action (Tosi 2000). Personal
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