(Version 1) or Kotler‚ Philip and Armstrong‚ Gary‚ 2009‚ Principles of Marketing: A global perspective‚ Pearson. (Version 2) b) Reference books or resources Instructor Manual with CD-ROM 04.02e-BM/DH/HDCV/FU 1/2 1/11 3) Implementation plan in details * Topics/ Chapters/Unit Chapter 1: Marketing: Creating and Capturing Customer Value Slot number Content Syllabus – Introduction of the course objectives‚ schedule and assessments Chapter 1 – Marketing: Creating and Capturing Customer Value
Premium Marketing
4.3 Exercise 4 - Titrations and indicators 1. 20 cm3 of methanoic acid (Ka = 1.8 x 10-4 moldm-3) of concentration 0.10 moldm-3 is titrated against sodium hydroxide of concentration 0.05 moldm-3. a) Calculate the pH of the solution: i) initially ii) after 10 cm3 of the alkali has been added iii) after 20 cm3 of the alkali has been added iv) after 30 cm3 of the alkali has been added v) after 50 cm3 of the alkali has been added b) Sketch a pH titration
Premium Base Sodium hydroxide PH indicator
Employment law covers all laws‚ mandates and regulations regarding the employee-employer relationship. Labor law specifically focuses on laws dealing with unions‚ collective bargaining‚ and any other issues regarding organized labor. Employment Law in Detail The relationship between employees and employers is the core of employment law. There are hundreds of laws at the federal‚ state‚ and local levels that affect this relationship. Employers can easily fall afoul of these laws due to not knowing about
Premium Employment Trade union United States
AN INSPECTOR CALLS MR JOHNSON’S EXAM REVISION BOOKLET HOW SHOULD I REVISE? 1. Firstly‚ you need to look at some past exam questions so you know what to expect – see pages 3 and 4. Do this now. Once completed put a tick next to this first step. 2. OK‚ now that you’ve done that you need to understand what to write and how to write it. You’ll find all of this information on page 4 and 5. Read and digest this information now. Once completed put a tick next to this second step.
Premium An Inspector Calls
As human resource management is concerned with the people dimension in organization‚ at first‚ we should know organization in detail. Organizations are human associations in which two or more people seek to achieve a common goal or set of goals. In other word‚ organizations are established by the people and for the people. It consists of people working together through interrelationships and interactions. Organizations are created to achieve different goals. To achieve goals it should run various
Premium Management
Introduction The parade of corporate accounting scandals of the last decade‚ with lion’s share occurring in 2002‚ has developed deep antipathy and distrust towards corporations and their reporting practices‚ and casted doubts on the opinions of audit firms. As majority of these accounting frauds occurred in the US (See Appendix)‚ there was a widely-held view that rules-based accounting standards have allowed failure of large corporations like Enron and World Com‚ since US GAAP is perceived to
Premium Accounting scandals Creative accounting
Prada – The Devil is in the Details … Prada estimates its sales per year at $22 million (as of ~2001). The luxury retailer recently spent millions on IT for its futuristic “epicenter” store—but the flashy technology turned into a high-priced hassle. The company needed to generate annual sales of $75 million by 2007 to turn a profit on its new high-tech investment. When Prada opened its $40 million Manhattan flagship‚ hotshot architect (“star-chitect”) Rem Koolhaas promised a radically new
Premium Personal digital assistant
UFOs‚ Underground Bases‚ and Government cover-ups Julian Mercado October 1‚ 2010 UFO‚ Underground Bases‚ and Government cover-ups Introduction UFOs have been seen by people all over the world. People of different cultures and ethnicities have different names for these unknown craft. In Spanish it is “objeto volante no identificado”‚ and in German it is actually UFO. Regardless of what race you are‚ UFO means the same thing‚ “Unidentified flying Object”. Let me be clear on this. It means
Premium Unidentified flying object
Auto Detail Supplies Renu Cleaners LLC is based in Corona‚ California with a secondary distribution warehouse in San Jose‚ Ca. We are a manufacturing and supply company for the automotive aftermarket industry. We pride ourselves in providing premium quality automotive products and accessories. We offer over 23 years of experience with product research and developement as well as an advanced background in automotive reconditioning‚ sales and customer service. Finish Renu Car Care Finish Renu Car
Premium Water Renault Customer service
Summer 2013 Summer 2013 - IEP (International Etiquette & Protocol) Sample timetable for the Diploma Course Classes in green are included in the Diploma Course Monday 07:30 07:45 08:00 08:15 08:30 08:45 09:00 09:15 09:30 09:45 10:00 10:15 10:30 10:45 11:00 11:15 11:30 11:45 12:00 12:15 12:30 12:45 13:00 13:15 13:30 13:45 14:00 14:15 14:30 14:45 15:00 15:15 15:30 15:45 16:00 16:15 16:30 16:45 17:00 17:15 17:30 17:45 18:00 18:15 18:30 18:45 19:00 19:15 19:30 19:45 20:00 20:15 20:30 20:45 21:00
Premium Etiquette Diploma