INTRODUCTION WHAT IS CONFLICT MANAGEMENT? Conflict occurs when two or more people do not agree on an issue or course of action. Conflict is unavoidable in the workplace and is often valuable in contributing to the formation of high- performing groups. Not all conflict is bad. When conflicts are properly managed‚ positive learning experiences may result as it increases the groups ’ willingness or ability to ask questions and challenge the status quo. Conflict management seeks to limit the negative
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POLYTECHNIC PROJECT TOPIC: DESIGN AND IMPLEMENTATION OF CHURCH MANAGEMENT SYSTEM CASE STUDY: ST DOMINIC CATHOLIC CHURCH‚ ADWESO‚ KOFORIDUA. FOR HND COMPUTER NETWORKING MANAGEMENT Student Name: 1. DADZIE JOSEPH POSSIBLE 04/2010/523D 2. NAGAI FRANKLIN KWABENA 04/2010/532D Date: 25th October‚ 2012 Department: Computer Science Award: Higher National Diploma (HND) in Computer Network Management Approved by Head of Department Computer Science
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Conflict Management The Five Conflict Styles The Competing Style is when you stress your position without considering opposing points of view. This style is highly assertive with minimal cooperativeness; the goal is to win. The competing style is used when a person has to take quick action‚ make unpopular decisions‚ handle vital issues‚ or when one needs protection in a situation where noncompetitive behavior can be exploited. To develop this style you must develop your ability to argue and debate
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Conflict and Conflict Management Conflict may be defined as a struggle or contest between people with opposing needs‚ ideas‚ beliefs‚ values‚ or goals. Conflict on teams is inevitable; however‚ the results of conflict are not predetermined. Conflict might escalate and lead to non-productive results‚ or conflict can be beneficially resolved and lead to quality final products. Therefore‚ learning to manage conflict is integral to a high-performance team. Although very few people go looking for conflict
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THE CONFLICT PROCESS The conflict process can be seen as comprising five stages: potential opposition or incompatibility‚ cognition and personalization‚ intentions‚ behavior‚ and outcomes. The process is diagrammed in Exhibit 13-1. Stage I: Potential Opposition or Incompatibility The first step in the conflict process is the presence of conditions that create opportunities for conflict to arise. They need not lead directly to conflict‚ but one of these conditions is necessary if conflict is to
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Five Conflict Management Styles Here are the five conflict management styles according to Thomas‚ K.W.‚ and R.H. Kilmann: 1. Accommodating – This is when you cooperate to a high-degree‚ and it may be at your own expense‚ and actually work against your own goals‚ objectives‚ and desired outcomes. This approach is effective when the other party is the expert or has a better solution. It can also be effective for preserving future relations with the other party. 2. Avoiding - This is when you
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2. Conflict Management Plan A. If a conflict should arise over the course of the team project‚ Group 4 has agreed to mitigate the conflict as soon as possible. Based on the situation of the conflict‚ whether it is personal or technical for example‚ the team will come together and discuss the situation. Once all details of the conflict are known‚ the team will determine the best way to address the conflict by a majority rules team vote. After a decision is made it will take effect immediately to
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Conflicts occur when people (or other parties) perceive that‚ as a consequence of a disagreement‚ there is a threat to their needs‚ interests or concerns. Although conflict is a normal part of organization life‚ providing numerous opportunities for growth through improved understanding and insight‚ there is a tendency to view conflict as a negative experience caused by abnormally difficult circumstances. Disputants tend to perceive limited options and finite resources available in seeking solutions
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better. SECTION B Question 1 – Conflict Resolution Introduction A new department that created has employed two ladies Lesego and Mary. Lesego and Mary are both employed as assistant reporting to the Client Services Manager. The two ladies have to do filing as an important part of their roles and the company does not have a process implemented on how the clients’ forms should be done or a system in place which both ladies can use. This conflict began when the two ladies where employed
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Conflict Management and Conflict Solutions Michael SchmalzerSouthern New Hampshire University OL-500-X2946 Human Behavior in Organization x2946 Abstract Managers utilize different resolution styles and recommendations for specific situations to resolve conflict. Conflict inevitably occurs for any project. Managers must understand that one style of conflict resolution will not work for every situation. By managers implementing some of the following recommendations‚ the workplace will start
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