operation of disciplinary‚ capability and grievance procedures understand the good practice steps and statutory requirements that ensure the effective handling of conduct or capability cases be able to assess the suitability of a range of tools for managing long- and short-term absences realise the importance of responding appropriately to employee grievances concerning individual and collective matters appreciate the part played by employee involvement initiatives‚ including employee communications
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messages are easily misunderstood communication breaks down and the sender of the message can easily become frustrated or irritated. Listening is so important that many top employers provide listening skills training for their employees. This is not surprising when you consider that good listening skills can lead to better customer satisfaction‚ greater productivity with fewer mistakes‚ increased sharing of information that in turn can lead to more creative and innovative work. Many successful leaders
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Warren Oats was a highly successful employee for American Auto Suppliers‚ a Chicago-based company that makes original-equipment specialty parts for Ford‚ GM‚ and Chrysler. Because of his excellent performance as a maintenance engineer‚ Oats was promoted to a high executive position supervising a division of more than fifty staff distributed in different locations. Oats was confused. He has tremendous experience as a an engineer but non as a manager‚ sitting in his office thinking about his new
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THE SPIRALITY OF THE SINGLE JERSEY FABRICS AND ITS EFFECT ON THE GARMENTS F. CEKEN Dokuz Eylul University Engineering Fac. Textile Eng. Department Bornova-Izmir/TURKEY 1. Introduction The single jersey knitted structures‚ used widely in knitted garments‚ cause some problems‚ because of their unbalanced structures. The most important problem of the single jersey structure is fabric spirality‚ which affects all the fabric and creates big problems at the clothing step. It affects the garment
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To: Ms. Kiklas (skiklas@allworldtravel.com) From: Eric Rivera (erivera@carnival.com) Subject: Carnival Student Tour Package Inquiry Ms. Kiklas‚ Your message regarding student package deals has prompted me to send you a response. We‚ at Carnival cruise lines‚ would like to thank you for thinking about our cruise line as an option for these students. Carnival cruises has reached the number one spot by appealing to younger customers. Unfortunately‚ Carnival has made many changes
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ASSIGNMENT DEVELOPING STRATEGIC MANAGEMENT AND LEADERSHIP SKILLS YASAR D. INTERNATIONAL MBA Introduction Leadership and management‚ these are two words we use on daily basis. But the questions like how do we realise good leaders‚ what qualities‚ attitude‚ style and behaviour do they exhibit‚ are frequent. The ability to lead is not connected to education‚ although most leaders are intelligent people. Many qualities required for a leader are also possessed by managers. There are interconnection
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The aim of this essay is to analyse the relation between the increased demand for ‘soft’ skills on recruitment and selection policies. It will firstly evaluate specific methods and then it will discuss the result of these policies on retention and organisation culture. The essay will also investigate the possible implications and the significance of ‘soft’ skills in recruitment and selection in the service sector. It will argue that control plays an important role in the relationship that develops
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Teamwork Skills Four important skills that will help to create a work environment that great teamwork skills‚ and each employee is encouraged to work together and participate by giving their input and ideas into the business are: 1. Plan and make decisions with others‚ as well as informing the leader(manager of certain area of Simply Delicious) of any decisions and ideas employees want put into consideration in helping to further Simply Delicious quality and reputation. 2. Respect the thoughts
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Managing change in the workplace To begin the critical analysis of how a change of event in the work place reflects upon‚ not only the management of the change process but also the impact that change can have upon the organisation and the quality of the service provided. Firstly it may be worth nothing the definition of ‘change’ is quoted in Webster’s English Dictionary as …. “Change (transitive verb) to make different‚ to alter; to transform; to exchange; to put fresh clothes on. (2006
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Negotiation Skills Introduction Everybody negotiate in his or hers personal and professional lives and it is an important part of the competitive modern life. Negotiations can occur over dealing with people‚ business contracts‚ official matters‚ service‚ buying products and relationships. As James Poon (1998‚ p. 41) expressed that negotiation is a basic human activity. The world is like a giant negotiating table that person can negotiate many different things in different situation. Definitions
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