of the article In today’s world‚ the competition is fierce and shareholders demand high return on investment. Thus‚ there is a need to maximize profitability. Increasing revenues while minimizing costs are ways to boost profits. The article “Managing Customer Value” suggests that customers might be the key to improve profits. Customers are assets to firms; they generate revenues. However‚ some assets generate more revenues than other. In order to foster maximum returns from the customers‚
Premium Marketing Customer Customer lifetime value
BUSINESS COMMUNICATION ASSESSMENT FILE TOPIC: PRESENTATION SKILLS Submitted to: SUBMITTED BY: Ms Eeshani saraswat Priyanka tewari A0101909377 Section a-02 PRESENTATION SKILLS Good presentation skills are essential in today’s workplace. Being MBA students delivering presentations on a regular basis would
Premium Nonverbal communication Audience theory Audience
Learner Name: Adam Goulden Managing Yourself Know how to use effective personal time management to achieve team goals Explain the importance of effective time management Effective time management allows individuals to ensure that work is completed on schedule and to the standard required‚ this is important as if each individual member can manage their time this should lead to the success of the business. When time is managed effectively this results in increased productivity and can impact positively
Premium Management
COMMAND AND CONTROL SYSTEM 5 - 6 THE CHANGE MANAGEMENT PROCESS 6 - 11 OBSTACLES IN IMPLEMENTING CHANGE 11 - 13 HOW THE CHANGE SHOULD HAVE BEEN HANDLED 13 - 16 SUMMARY 16 – 17 MANAGING CHANGE IN MY WORKPLACE INTRODUCTION 1. Any organizations which are planning to implement change to their traditional work system and culture need to carefully draw a change plan to avoid many traps and obstacles that they need to face in order
Premium Change management Management Project management
MTD Training Motivation Skills Download free ebooks at bookboon.com 2 Motivation Skills © 2010 MTD Training & Ventus Publishing ApS ISBN 978-87-7681-708-4 Download free ebooks at bookboon.com 3 Contents Motivation Skills Contents Preface 6 1. 1.1 1.2 1.3 1.4 1.5 Introduction Motivation in the Business World Defining Motivation Personal Motivation Motivating Others An Overview of this Ebook 8 8 8 9 9 10 2. 2.1 2.2 2.3 2.4 2.5 Theories
Premium Maslow's hierarchy of needs Motivation
------------------------------------------------- Life Skills Development/Module One/Unit 1: Values Education < Life Skills Development | Module One Contents [hide] * 1 Unit 1: VALUES EDUCATION * 2 Introduction and Rationale * 3 Getting to know our values * 3.1 Classification of Values * 4 Importance of values * 5 Exploring Personal Values * 6 Value Clarification * 7 Prioritizing Your Values * 7.1 Values for a Sustainable Future * 7.2 Assessment * 7.3 Decision
Premium Nutrition Goal Decision making
opportunities for the analysis and synthesis of the role of ethics in the organization. Emphasis is placed on the way ethics affect thinking‚ relationship development‚ policy formation‚ and professional conduct in the workplace. Students develop the skills to understand and integrate constructive ethics into practices that support the success of the employee and the organization. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained
Premium Ethics
Chapter 16 | Hiring and Managing Employees #1) It was announced in January 2003 that the current managing director of the Indian subsidiary of Tel-Comm-Tek (TCT) would resign within a month. TCT immediately began searching for a replacement based upon the following preferences: desire to promote from within‚ selection from a mix of nationals‚ and an emphasis on international experience. A selection committee was chosen to nominate the new managing director for TCT India and the following six
Premium Culture shock Management Managing director
Influencing and Persuasion skills MTD Training Download free books at MTD Training Influencing and Persuation Skills Download free ebooks at bookboon.com 2 Influencing and Persuation Skills © 2010 MTD Training & Ventus Publishing ApS ISBN 978-87-7681-688-9 Download free ebooks at bookboon.com 3 Influencing and Persuation Skills CHAPTER Contents Preface 6 1. 1.1 1.2 1.3 Introduction Influence and Persuasion Are Forms of Communication
Premium Communication
MANAGING OPERATIONS BBA YEAR 1 Mid Term Assignment 2011-2012 Florence Course: Managing Operations 1MOc Lecturer: Clive Woollard Percentage of final grade given: 30% In addition to submitting a paper copy to the lecturer and email a copy to the academic department you will be required to submit your project on www.turnitin.com. Use the instructions provided to you by Elisa. Class ID and Enrollment Password will be provided at a later time Objectives: The assignment has been
Premium Citation Parenthetical referencing Operations management