offered me a maternity cover position on revenue. 2. Provide an example when you have made a sale through the delivery of exemplary customer service. Answer Engaged in a conversation with a passenger who was buying a single ticket on board I found out that he returns within a month so I advised him that is cheaper to buy a return. He din’t buy only the return‚ he was so happy with the idea of saving money so that when I told him that he could save even more money by purchasing a rail card he
Premium Customer service Customer The Return
Solution to Case 02 Risk and Return Flirting With Risk Questions: 1. Imagine you are Bill. How would you explain to Mary the relationship between risk and return of individual stocks? I would explain to Mary that risk and return are positively related‚ i.e. if one expects to earn higher returns‚ then one has to be willing to invest in stocks whose price can vary significantly from year to year or in different economic conditions. For example‚ in the table
Premium Investment
THE LAWS OF RETURN TO SCALE The laws of return to scale explain the behavior of output in response to a proportional and simultaneous change in input. Increase in inputs proportionately and simultaneously is in fact expansion of the scale of production. Statement: “As a firm in the long run increases the quantities of all factors employed‚ other things being equal‚ the output may rise initially at a more rapid rate than the rise of increase in inputs‚ then output may increase in the same proportion
Premium Economics of production Function The Return
Customer preference: Customers are informed and remaindered about the products and are requested and persuaded to purchase their products. Such communication may be made their along the product or well in advance of the introduction of product into the market. Such communication becomes necessary when a new product or service is introduced in the market or an old product is improved or it is simply to increase the sales of the products. How Companies Find Consumer Preferences • Companies
Premium Marketing Preference
name for over a century. There are many different classes developed to cater for the ever demanding customers. Some of the classes are C‚ D‚ E‚ G‚ K‚ L‚ R‚ S‚ T class. Also‚ Mercedes reputation is also build in the Formula One scene. 1. Customer retention Customer retention is an assessment that an organization takes to measure the customer defection. It is important because retained customers tend to spend more‚ need lesser loyalty cost and they tend to refer someone to your business. Therefore
Premium Automotive industry Luxury vehicle Mercedes-Benz
Customer Service Assignment Nicole Bates FETAC LEVEL 5 Customer Service Collection of Work Consumer Legislation Assignment (20%) Brief: 1. Identify the key elements of consumer legislation associated with your industry. 2. Identify the functions of associated regulatory organisations. 3. Explain the applicable standard/rating systems. I declare that this work is my own. Signed ______________________________________ PPSN:_______________________________________
Premium Consumer protection Law Consumer
INTRODUCTION TO CUSTOMER SATISFACTION Whether the buyer is satisfied after purchase depend on the offers performance inrelation to the buyer expectation. In general satisfaction is a person’s feelings of pleasure or disappointment resulting from comparing a products perceived performance relation to his/her expectations. If the performance falls short of expectation‚ the customer is dissatisfied. If the performance matches the expectationcustomer is satisfied. If the performance exceeds the expectation
Premium Business Economics Customer
The Return of the Native: Style The Return of the Native is Thomas Hardy’s sixth novel and probably his best known. The story focuses on the lives and loves of residents in the fictional county of Wessex‚ England‚ an area which was based on the rural area where Hardy was raised. The narrative style of the novel is different to that of the traditional writing. He uses different narrative mechanisms in making it attractive to its readers. His different approach towards the treatment different components
Premium Narrative Fiction Thomas Hardy
There are several steps in a marketing research process. First step is defining the problem. Problem can be said as the matter or things occurred which will lead to the customer unsatisfied. Defining the problem can involve several tasks such as interviewing with industry experts‚ having discussion with decision makers and secondary data analysis. After visiting the POPULAR‚ we found out that there are few problems which made us unsatisfied. For example‚ some of the outlets such as Tesco POPULAR
Premium Customer service Marketing Sales
The return of Martin Guerre Martin Guerre’s family under his father Sanxi‚ and uncle Pierre‚ move from Hendaye‚ in Basque county to Artigate‚ it took them three day walk to get there the reason they left their home because of the continual threat of warfare in the region between France and Spain‚ the armies passing through the area and ravaging the neighborhood; the Basque country and Navarre were long source of dispute between two neighbor country. At the age of fourteen martin married to Bertrande
Premium Marriage Family