Hospitality Industry in China 1. Introductory With the fully social and economic development and improvement in China recently，the hospitality industry is undergoing changes from small scale to large and below standard to standardized. And after the entrance into WTO‚ the domestic hospitality industry became one of the first few enterprises in China engaged in the worldwide competition. Consequently‚ the hotel enterprises in China not only have to face the beneficial conflicts in competition with
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presence of celebrity chefs. They will be demand quality‚ organic ingredients and healthy food. 5. Social networking Social media tools are key to attracting tourists. Researching everything using social media is gaining popularity in the hospitality industry. People often read and compare hotel reviews before planning a trip‚ so a good online persona is important. Hoteliers should participate in review sites and hotel-listing Web sites.
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Tourism is an industry that gives people the opportunity to explore and discover different cultures and many different countries. People are able to view attractions‚ dabble in local cuisine and experience life in a different country. Tourism is an industry that is rapidly growing as more and more people are traveling abroad. People have a genuine interest in learning about new cultures and experiencing all that a country has to offer. More countries are moving closer to globalization and this in
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Hospitality Industry Knowledge 1. List six sources of current industry information: - Media: Such as newspapers‚ television‚ magazines and radio. The media publicises current information‚ trends developing and any government initiatives. - Customers: By doing customer questionnaires this can inform enterprises as to what they need to improve‚ as well as which staff are working well. - Information services: For example the Australian Bureau of Statistics and Tourism NSW (all these services
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Exploring the hospitality industry CHAPTER 1 Characteristics of the hospitality industry - Hospitality businesses are open 365 days a year‚ 24 hours a day - Constant strive for outstanding guest satisfaction - leads to guest loyalty - leads to more profit - Services are mostly intangible - the product is for the guest’s use - not possession - only - Inseparability: - characteristic of services that makes them inseparable (1) from their means of production‚ and (2) from the customer’s experience of
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How is Globalization impacting the hospitality industry? 1: Educating workers around the world: Due to globalization‚ managers and employees of hospitality industry are able to learn about the different cultures‚ people‚ religions and other different prospects of life. Globalization also helps them to understand what importance of humanity is. Racism is still a part of some people but due to globalization it is getting hidden. 2: Multilingual services: Due to globalization more and more people
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Contemporary Issues in Hospitality & Tourism Administration Arlene M. Garrick Oklahoma State University‚ Stillwater September 29‚ 2009 Corporate Social Responsibility in the Hospitality Industry Introduction Corporate Social Responsibility (CSR) has progressively become known as a germane issue in the corporate world for the past decade. Making the world a better place‚ socially and environmentally‚ is a global accepted phenomenon. According to Porter
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Programme: Higher National Diploma (HND) in Hospitality Management Unit Title and Number: Finance in the Hospitality Industry (Unit 2) QCF Level: 4 Table of Contents INTRODUCTION: .................................................................................................................. 3 P 1.1 .................................................................................................................................................. 3 P 1.2 ....................
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Assignment 1 Burger‚ J (10406400) VDS 355 B.Consumer Science Hospitality Management 05 March 2013 Assignment 1 by J Burger Assignment handed in partial fulfillment of the requirements for VDS 355 Hospitality Management Department of Consumer Science 05 March 2013 TABLE OF CONTENT 1. INTRODUCTION………………………………………………………………………..1 2. ADVERTISEMENT……………………………………………………………………...2 3.1. WHERE AND HOW I WILL ADVERTISE…………………………………….3 3. SOUTH AFRICAN LEGISLATION……………………………………………………4
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difference between team members and leaders. A head server is a good example of a formally appointed team within a restaurant. Power may be delegated to this server from management.” (Hotelmule‚ 2008) Part 1: A) Structure of teams in tourism and hospitality: * Hirearchial – “In this type of
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