Communication skills are used within care settings to engage within a better conversation. They consist of physical attributes which make conversation and discussion more effective by conveying interest in what the carer/professional is saying. My first example of a communication skill is body language. Body language is the conscious and unconscious use of physical bodily positioning in order to convey attitude and emotion. Open body language would consist of sitting with a straight back with hands/arms
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Standard 6 Principles of safeguarding in health and social care Your N ame: Workplace: Start Date: Completion Date: Contents 1. Recognising signs of harm or abuse 2. Ways to reduce likelihood of abuse 3. Responding to suspected or disclosed ab use 4. National and local context of protection from harm and abuse 5. Questions CIS Assess ment Induction Work book – Six Page 2 of 21 Standard 6 Principles of safeguarding in health and social care 1. Recognising signs of harm or abuse
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particular context and each exerting a |305 |Ai | |powerful influence in creating changes. | | | |They reflect a different way of listening‚ ask different questions and fundamentally result in different actions. Below are a few | | | |stories which describe how person centered approaches made a difference.
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people from one another. It means respect for and appreciation of differences in ethnicity‚ gender‚ age‚ national origin‚ disability‚ sexual orientation‚ education‚ and religion. What is diversity? Everyone is a unique person. Even though people have things in common with each other they are also different in all sorts of ways. Differences include visible and non-visible factors‚ for example‚ personal characteristics such as background‚ culture‚ personality‚ and work-style‚ size‚ accent‚ language and
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Practitioners who have good communication skills are likely to have strong relationships with children‚ parents and other adults. This is because relationships are influenced by the body language‚ facial expression and ways in which others listen and talk to you that are the way they communicate. 6.2 * Eye to eye contact. * Hand and facial gestures (non verbal) which usually shows emotions and feelings. * PECS (picture exchange communication)‚ sign language (Makaton‚ sign-a-long etc)
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Task 1 (A01) Using a variety of research methods write an in depth account about the different types of communication as found in Chapter 2 –Communication in Care settings. This must include strengths and weaknesses and examples of how they can be used in any Health and Social care context. Written communication. Oral communication. Computerised communication. Special methods to include Braille‚ makaton ‚ hand alphabet‚ sign language Task 2 (AO1) Discuss how communication
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IN HEALTH AND SOCIAL CARE Standards & Guidelines for Resolution & Learning 1 April 2009 SUMMARY Complaints in Health and Social Care: Standards and Guidelines for Resolution and Learning replaces the existing HPSS Complaints Procedure 1996 and provides a streamlined process that applies equally to all health and social care (HSC) organisations. As such it provides a simple‚ consistent approach for staff who handle complaints and for people raising complaints across all health and social
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Welcome to your new role in Social Care. It is one in which you will make a difference to the lives of the people you work with. You will be looking after vulnerable people‚ who may need help physically and/or emotionally. To help you do this there is a set of values and principles that you must adhere to. The principles and values – Individuality Everyone is different the way we live‚ the way we have our tea or coffee‚ when we choose to eat or drink. What we would like to be called. Check
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The types of incidents and emergencies which are arising in section A‚ • Accidents in this section we can see that the accident has happened because a s they quoted ‘some this explains that one of the staff member was abusing one of the elderly person. • Fire is also accrued in section A in the accidents ‘The flooding has caused electrical and a fire has started the lower floor kitchen of the home and is a spreading quickly’ this shows that fire started in the resident’s floor. • Major disaster
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Health and safety in health and social care 1.1 ‘The legislation relating to general health and safety in social care work settings: The Management of Health and Safety at Work Regulations 1999 Reporting of Injury‚ Disease and Dangerous Occurrences Regulations 1995 (RIDDOR) The Health and Safety at Work Act 1974 (HASAWA) Food Safety Act 1990 Control of Substances Hazardous to Health Regulations (COSHH) 2002 Personal Protective Equipment at Work Regulations (PPE) 1992 Manual Handling Operations Regulations
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