| |Manage Quality Customer Service | |This unit describes the performance outcomes‚ skills and knowledge required to develop strategies to manage organisational systems that ensure | |products and services are delivered and maintained to standards agreed by the organisation
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Project 1: 1. 2. 3. 4. 5. 6. 7. 8. 9. Do you consider that your organisation is prepared to take risks in order to succeed? I do believe that my organisation is prepared to take risks in order to succeed. We continually strive to grow our organisation with new ideas and incentives. Growth does not occur without risk or change. Why is the concept of risk essential to change‚ innovation and the marketplace success of organisations? The concept of risk in essential to change‚ innovation and
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vitally important in the business operations of a service provider; however this document strives to explore both ends of the debate‚ that is‚ the overarching importance of employees and customers. Significant research has been conducted regarding the nature of the two groups‚ which has aided this critical analysis of the notion that employees are more important than customers as well as the counter-argument that employees are indeed more important. Employees are more important than customers
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Manage quality customer service SECTION 1 Assessment Activity 1 Develop and document‚ on behalf of an organization for which you do or might work‚ a detailed process whereby it will possible to investigate‚ identify‚ assess and include the needs of customers in planning processes. Private Schooling The first process is investigating why Parents would choose Private Schooling for their child/ren. The School would investigate the following. Investigate the needs of families in the local area
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disseminated and how is this done? “The financial report provides people who are interested in a company – such as shareholders‚ lenders‚ analysts and employees – with information about the financial performance and financial position of the company”( A guide to understanding annual reports 2012). It is one means by which directors of the company advise shareholders on how the business has performed during the year. The financial report also provides information to shareholders on how the directors
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profitable to expectable level --sustain high level of occupational health and safety environment and minimise the possible harm --maintain high levels of customer satisfaction How do you ensure that the formal meetings you organise are productive and effective‚ not simply time-wasters? All business activities must make sense. And meetings held for the sake of holding a meeting are waste of time and resources. If there is no clear purpose or identified outcome‚ there is no reason to hold the meeting
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How to Manage the Use of Force Ethical Issues Abstract A growing concern in America is the unnecessary use of force police officers use on the innocent or those in their custody. The role of the police officer carries both power and authority and the abuse of that power and authority raises issues society must face. This paper discusses the problem of officers who use unnecessary force‚ what managers and executives are doing to deal with this problem and the ethical dilemmas associated with the
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Manage Health and Social Care Practice to Ensure Positive Outcomes for Individuals Unit code: M3 Unit reference number: M/602/2850 QCF level: 5 1 Understand the theory and principles that underpin outcome-based practice Q1.1 -Explain ‘outcome-based practice’ Q1.2- Critically review approaches to outcome based practice Q1.3- Analyse the effect of legislation and policy on outcome based practice Q1.4 Explain how outcome-based
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Teenagers do not know how to manage money According to a recent investigation and study‚ 87% of American teenagers do not know how to manage money. In Shanghai‚ China‚ 92.8% of middle schooler also have poor financial management skills; they rarely consider saving money in the bank or do any investment. So‚ what caused this phenomenon? In my opinion‚ it should be: teenagers was never taught how to manage their money. It’s also because they do not know how difficult it is to earn money
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Tanilon Submitted by: Hazel R. Tanilon 04 February 2012 Factory Overhead • Defined as indirect material‚ indirect labor and other that cannot be conveniently identified with or charged directly to specific jobs‚ products‚ or other final cost objects. • Other Terminologies: ▪ Factory Burden ▪ Manufacturing Expenses ▪ Manufacturing Overhead
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