Assignment “Net Promoter Score: a strong indicator of loyalty and growth?” 2 Table of Content Page Introduction…………………………………………………………………………3 1 Main advantages of the NPS……………………………………………...4 1.1 1.2 1.3 2 Simple and understandable – the calculation of the NPS……...4 Simple categorization of the customer groups - …………………. application of the NPS……………………………………………...5 Motivating Change - customer-focused management by NPS...6 Main disadvantages of the NPS ................................
Premium
move materials through membranes and throughout cytoplasm in order to maintain homoeostasis. The movement is regulated because cellular membranes‚ including the plasma and organelle membranes‚ are selectively permeable[1]. The purpose of an automatic flow of molecules is to create equilibrium on each side of the membrane. In order for molecules to pass through the membranes‚ there must be pores. The size of the pore determines what molecules can cross. Due to the size and polarity‚ only some molecules
Premium Cell membrane Protein Cell
Schools all around the world‚ especially those that have low test scores and enrollment‚ are implementing a “Cash for Grades Program”. The students in these particular schools aren’t motivated to do well in their classes anymore‚ they’re lazy‚ and their study habits are terrible. Another significant part of low passing rates and test scores are because of little to no attendance of students. For instance‚ students who skip class or just don’t show up to school period do not learn anything and when
Premium Education High school School
internet‚ we are informed of the latest news‚ and we can watch our favorite videos and movie. Net neutrality is the idea that all data on the internet is an open market‚ anybody has access to the internet‚ and all websites are treated equally with no preferential treatment than another website (Seeman 1). For example‚ google should not get special treatment than Facebook they should be treated the same. Net Neutrality is a controversial topic and refer to whether the internet providers should be charged
Premium Wi-Fi Internet service provider Internet
Case Chapter 7 Cash and Receivables 1. Petty Cash (10 min.) The petty cash fund of $200 for Walsh Company appeared as follows on December 31‚ 2008: Cash $93.60 Petty cash vouchers Freight in $21.40 Postage 40.00 Balloons for a special occasion 18.00 Meals 25.00 Instructions 1. Prepare the journal entries required to establish the petty cash fund. 2. Prepare in general journal form the entry to replenish the fund. 3. On December 31‚ the office manager gives instructions
Premium 1986 1970 1966
DATA FLOW DIAGRAMS Process Maps Guidelines for Drawing Process Maps Data Flow Diagrams Guidelines for Drawing Data Flow Diagrams REFERENCES AND RECOMMENDED READINGS ANSWERS TO TEST YOURSELF OTHER DOCUMENTATION TOOLS Program Flowcharts Decision Tables Software Tools for Graphical Documentation and SOX Compliance After reading this chapter‚ you will: 1. Understand why documenting an AIS is important. 2. Be able to draw simple document flowcharts and explain how they describe the flow of data
Premium Data flow diagram Business process Computer
Project Option Two: Busy Salesperson 1. A description of your client’s age‚ gender‚ weight‚ height‚ and typical daily physical activity. * My Client is (The “Gamer‚” Busy Salesperson‚ or Marathon Runner): * Age: 23 * Gender: Female * Weight: 125 * Height: 5’4 * 2. An analysis of your client’s body composition‚ including calculated body mass index (BMI) and BMI goals. * Your client’s calculated BMI score _21.5_ * Your client’s
Premium Health Sales Marketing
Financial Accounting 1. Obligation of business that represents the claims of these against the assets of the less cash is called? A. Asset B. An expense (WA) C. Revenue D. An equity E. Liability 2. Net income results when A. Assets > liability B. Revenue = expenses C. Revenue > expenses D. Revenue < expenses E. None 3. Resources owned by a business are referred to as A. Stockholders equity B. Liability C. Assets D. Revenue (WA) E. None 4. Expenses are incurred
Premium Arithmetic mean Balance sheet Statistical hypothesis testing
The government implements programs to assist individuals in living a better life. In 2009 a program called Cash for Clunkers or CARS (Consumer Assistance to Recycle and Save Act) was created to help get old makes and modeled automobiles off of the road (U.S. Department of Transportation Press Release). This program allowed individuals to voluntarily trade in and purchase vehicles under this act. This program helps consumers pay for a new‚ more fuel efficient car or truck from participating dealers
Premium Automobile Automotive industry Internal combustion engine
2874 Abstract This essay will discuss the net present value (NPV)‚ payback period (PBP) and internal rate of return (IRR) approaches for a project evaluation. It is often said that NPV is the best approach investment appraisal‚ which I why I will compare the strengths and weaknesses of NPV as well as the two others to se if the statement is actually true. Introduction To start of‚ the essay will attempt to explain the theoretical rationale of the net present value approach to investment appraisal
Premium Net present value