Week 4 : Compensation and Morale Midterm ! Time Remaining: ! ! Page 1 - Essay ! ! ! Question 1. 1. (TCO A) How have customers’ expectations of their sales rep and their role in the 21st century changed from those customer expectations of 30-40 years ago? (Points : 20) ! Question 2. 2. (TCO A) As a sales rep‚ you are required to develop an annual sales plan for your territory. What would you include in your plan? (Hint: think in terms of objectives‚ strategies‚ and
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Marketing Audit The Body Shop Module Title: Strategic Marketing Management Module Code: MARK 3015 Tutor Name: Qing Ding Jason Bent James Beddow Daniel Burt To Chan 1 Table of Contents Introduction...................................................................................................................3 Environmental Pressures ● Political factors.....................................................................................................4 ● Economical Factors...........
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HP: Overhauling a Vast Corporate Sales Force Background of the Case HP being one of the world’s most famous companies had faced problems in their corporate sales. This resulted to flattened revenues and profits as well as the dropped of their stock price. Fortunately they have Mark Hurd‚ their newest CEO‚ was trying find out the real problem and seek for possible solutions. He found out complains from customer regarding on HP’s confusing management. Their frustrating structure had a multiple
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Laba Bubble offers a full laundry and dry cleaning service that caters to the laundry needs of its customers in Muntinlupa City. It has been in the industry for more than 6 years and has steadily improving its operations while maintaining a good number of its customers. This analysis focuses on the five forces identified by Michael Porter which influences an industry. These forces are: potential entrants (barriers to entry)‚ threat of substitutes‚ bargaining power of buyer‚ bargaining power of
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Bargaining power is the ability to influence the setting of prices. Buyer power refers to the ability of customers of the industry to influence the price and terms of purchase. The bargaining power of customers is also described as the market of outputs. The ability of customers to put the firm under pressure‚ which also affects the customer’s sensitivity to price changes. Bargaining power of buyers occurs when leverage is given to the buyer and demand for lower prices‚ increased quality and more
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Kudler Fine Foods Frequent Shopper Program Review BSA310 October 10‚ 2011 Kimberly Ford Kudler Fine Foods Frequent Shopper Program Review The Kudler Fine Foods Shoppers program will offer 3 different strategic programs to increase loyalty and gain profit from consumers. All three programs will take research and steps that starts off with the inventory manager (Kathy). Kathy along with three department managers make sure that research is done and information about profits‚ dollars sales
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Case#4- Federating Insurance: Targeting Small Businesses 1. When looking at an automobile industry the Federated macrosegmentation would be taking a company like BMW and looking at the market segments in a broader view. For example‚ the owner of the branch must make sure their employees are happy with their job. The macrosegmentation of this would be employee performance. Federated plays a role in this because with great performance comes incentives. Federate gives insurance incentives to BMW
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Case Study La Shampoo 14/08/2011 Senay Sumercan 23307188 Evandra Tamzil 21215553 Jimmy Adrian Yulianto 21761728 Nuttapong Sungkhawun 21431760 Fastrelia Astrelia 21763038 In 1989 La Shampoo had began a very slow descent‚ but the company had not really addressed the problem till about two years ago. The problem? La Shampoo’s ability to keep up to date with the demands of the market. La Shampoo failed to comply with
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1. Select an organisation of your choice and identify who are the key suppliers and marketing intermediaries? I choose the organisation of Coles supermarket because everybody know it well. For Coles I think key supplier is many different places. Some of these can be from company which make the product Coles is sell to their customers. Sometimes the milk and bread and meat and fish come everyday fresh in morning. Can be from farm (for example eggs) or company (for example ice cream) Anybody who
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Marketing Plan for Tierra Mia Coffee Proposed by: Team B David Arcaro Vanessa Espejo Kenya Juarez Luis Malave Submitted to Dr. Goodstone 5/9/2014 Brief History Established in 2008‚ Tierra Mia has quickly spread in Southern California and we are now making our way to Northern California. We first opened our doors in a small building location located in South Gate‚ Ca. From the very start‚ people loved the Latin taste in their coffee and it was the new hang out spot. Our mission‚ “To
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