Presentation Consumer Behavior Stress and Consumer Behavior Objective & Agenda To understand the relationship between stress specific to life events with the consumer decision making by proposing a model. Agenda Concept of Stress Concept of Coping Strategies Limitations Theoretical Foundation of Proposed Model Implications For Future Research The Concept of Stress Stress - a broad term Two categories of definitions 1: Stimulus Definitions: Based on external conditions
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CONSUMER BEHAVIOR STUDIES. CONSUMER BEHAVIOR: Consumer behaviour is the study of when‚ why‚ how‚ and where people do or do not buy a product. It blends elements from psychology‚ sociology‚ social anthropology and economics. It attempts to understand the buyer decision making process‚ both individually and in groups. It studies characteristics of individual consumers such as demographics and behavioural variables in an attempt to understand people’s wants. It also tries to assess influences on the
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TABLE OF CONTENTS 1. Section A 1 1.1. What is LOHAS? 1 1.2. Describe two LOHAS products. 1 2. Section B 2 2.1. Consumer decision process 2 2.1.1. Need recognition 2 2.1.2. Information search 2 2.1.3. Evaluation of alternatives 2 2.1.4. Purchase 3 2.1.5. Consumption 4 2.1.6. Post-consumption evaluation 4 2.1.7. Divestment 4 2.2. External influences 4 2.2.1. Culture 4 2.2.2. Social class 5 2.2.3. Family 5 2.2.4. Reference groups
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Chapter 1 – An Introduction to Consumer Behaviour What is Consumer Behaviour? Consumer Behaviour: it covers a lot of ground: it is the study of the processes involved when individuals or groups select‚ purchase‚ use or dispose of products‚ services‚ ideas‚ or experiences to satisfy needs and desires Consumer takes many forms The field of consumer behavior is referred to buyer behaviour: it is the interaction between consumers and producers at the time of price It is now considered an ongoing
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Teens and consumer behavior Cr: http://abayweb.com/teens-and-consumer-behavior/ Shopping‚ is a word often used in everyday life in the context of the economy‚ both in the corporate world and in our household. But the same word meaning has evolved as a reflection of lifestyle and recreation on certain economic class society. Shopping also has a special meaning for teenagers. Consumptive Lifestyle The word “consumer” (as an adjective; see the suffix-if) often defined the same as the word
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few major criteria in such case. However consumers would have different consideration for their decision depending on their individual factors. From having the wants and demand to the step of making purchase decision and consumption. There are different factors that would influence and affect the consumer decision. External Influences There are two sources that influence buying behavior. The first one is formal sources which are
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Attribute…………………………………………….. Changing the Overall Brand Rating…………………………… Changing Beliefs About Competitors’ Brands………………………. The Elaboration Likelihood Model……………………………………….. 3. Behavior Can Proceed or Follow Attitude Formation…………………… Cognitive Dissonance Theory…………………………………………… Attribution
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Methods of analysis for the consumer behavior Qualitative studies: Behavior can also be measured through qualitative tools and techniques such as focus group‚ depth interview (individual) and psychological tests. That helps to identify consumer opinions‚ beliefs and feelings by getting them involved in open discussions. Focus group= in focus group interview‚ there is a group of consumers between 6 and 12 persons called together and a moderator who control this interview. The discussion
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ASSIGNMENT Course Code : MS - 61 Course Title : Consumer Behaviour Assignment Code : MS-61/TMA/SEM - I/2013 Coverage : All Blocks Note : Attempt any six questions and submit this assignment on or before 30th April‚ 2013 to the coordinator of your study center. 1. You are the marketing head of leading retail chain dealing in electronic items. Your company has planned to launch the online store for the same. What segmentation approach would you use to effectively segment
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by heroes (or advertising depictions) in one’s culture. The actual self refers to our more realistic appraisal of the qualities we have and don’t have. Although most people experience a discrepancy between their real and ideal selves‚ for some consumers this gap is larger than for others. a) These people are good targets for fantasy appeals. b) A fantasy or daydream is a self-induced shift in consciousness that is sometimes a way of compensating for a lack of external stimulation or of escaping
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