7/17/2013 Learning outcomes Lesson 2 Consumer Buying Behavior At the end of the session you should be able to: • Distinguish between customer and consumer • Understand how buyers make purchasing decisions • Identify buying decision behaviors. Amali Wijekoon Department of MOT Amali Wijekoon 2 Introduction • Customer – A person who pays a value to company offerings Consumer markets • Consumer markets are the markets for products and services bought by individuals for their own
Premium Cognition Decision making Decision making software
CONSUMER BUYING BEHAVIOR Factors which affect a consumer ’s buying behavior includes Social factors are those factors which are induced by other people with whom the consumer is in contact with by one way or the other and have affect on the consumers buying behavior. These social factors can arise from culture‚ subculture‚ family and roles‚ reference groups and social class. Psychological Factors Psychological factors are an important part of the decision process. These are inherent to
Premium Psychology Cognition Behaviorism
European Journal of Business and Management ISSN 2222-1905 (Paper) ISSN 2222-2839 (Online) Vol 4‚ No.13‚ 2012 www.iiste.org Consumer Attitude: Some Reflections on Its Concept‚ Trilogy‚ Relationship with Consumer Behavior‚ and Marketing Implications Asiegbu‚ Ikechukwu F.‚ Ph.D‚ 1*‚ Powei Daubry M.‚ B.Sc.‚ MBA2‚ Iruka‚ Chijindu H.3 1. Senior Lecturer‚ Department of Marketing‚ Faculty of Management Sciences‚ University of Port Harcourt‚ Port Harcourt‚ Rivers State‚ Nigeria. 2. 3.
Premium Marketing Emotion Attitude change
An Assignment On “Culture and Consumer Behavior” In the partially fulfillment of the subject of Consumer Behavior. Submitted By Name Roll No. Chauhan Avani H. 04 Lad Unnati K. 08 Ribadia Nimesh N. 32 Solanki Azrudin Y. 35 Vaghela Anita C. 38 Submitted To: Mr. Vipul Patel‚ Faculty Member‚ V.M.P.I.M.‚ Kherva. Submission Date: 10/08/2009. Meaning and Nature of Culture:- Culture is an aggregate of the
Premium Culture
Consumer Behavior Theory It is quite obvious and clear that our managers at Tammy Limited has to be more orient and acknowledge regarding of consumer behavior theory‚ so that my main task is to educated them what is the nature and essence of consumer behavior theory is. The definition of consumer behavior is "The study of individuals‚ groups‚ or organizations and the processes they use to select and choose‚ like‚ dislike‚ secure‚ use‚ and dispose of products‚ services‚ experiences‚ or ideas
Premium Customer Marketing Sales
Consumer Behavior Impacts Donna Thompson Kaplan University October 3‚ 2012 Consumer Behavior Impacts Within the context of the consumer socialization of children‚ adult consumer‚ and intergenerational socialization reflects home theaters. To measure the cultural impact on consumer behavior towards home entertainment versus theatre has two approaches etic and emic. Etic approaches on cross cultural end user research. While emic focuses upon indulgent issues from the viewpoint of the subjects
Premium Marvin Harris Phoneme Anthropology
Exploring Online Consumer Behaviors John A. Smith and Jane L. Doe Liberty University Exploring Online Consumer Behaviors The overall objective of this research was to document people’s reactions‚ attitudes‚ motivations‚ and behaviors that have affected online purchasing behaviors. The World Wide Web has been accessible to the public now for over twenty years. It came upon the world and exploded in popularity like few things have done in the history of the world. The purpose of this research
Premium Online shopping Motivation Electronic commerce
South American and Latin-American region. With a population of just over 40 million people‚ the Spanish speaking country has multiple aspects of consumer behavior that influence the way that people spend. Marketing in Argentina is communicated in ways very similar to the United States. Radio and television are large factors in how marketers reach consumers in Argentina. There are 170 AM radio stations and 2000 FM radio stations in Argentina with about twelve million radio sets in use and 46 television
Premium Argentina Household income in the United States Marketing
VINAMILK GROUP Describe and analyze consumer behavior of Vinamilk’ customers. I. Purchase decision process: 1. Problem recognition: The demand for milk is a biological need. They arise from a state of physiological of stress such as starvation. 2. Information search: Internal search: Recovering and searching the knowledge; understanding in memory. External search: + Customers can get information from the sellers fully‚ particularly and exactly. + Nowadays‚ with modern information technology‚ supermarkets
Premium Milk
Consumer Buying Behavior Consumer buying behavior can be defined as the way in which consumers or buyers of goods and services tend to react or behave when purchasing products that they like. Buyers tend to exhibit different types of buying behavior when they are in the process of purchasing goods and services and the behaviors witnessed are influenced by the type of product he/she wants to buy. Consumer buying behavior involves a long process where the buyer has to identify the product‚ study well
Premium Psychology Consumer Consumer protection