Contents Coffee history in Vietnam 3 Starbucks Corporation 3 Highlands Coffee 4 I. Culture 5 II. Location 6 III. Design 7 IV. Relationships 11 V. Recommendations 16 VI. News 17 References 20 Highlands Coffee vs Starbucks Coffee in service Coffee history in Vietnam Coffee was introduced into Vietnam by French colonists in the late 19th century. Vietnam quickly became a strong exporter of coffee with many plantations
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0 INTRODUCTION 1.1 Background of the assignment Coffee is one of the world’s most popular beverages. Some claim it is the most widely consumed liquid in the world aside from water. Coffee is more than a beverage‚ however. It is a memory‚ anticipation‚ a lifetime of consoling moments of modest pleasure woven into our lives. Coffee’s success as a beverage undoubtedly owes both to the caffeine it harbors and to its sensory pleasure. Coffee lovers come to associate the energizing lift of the caffeine
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Assignment One — Individual Report Consumer Behavior Insights Tutor: David Toleman Student Name: DAN YU Student No.: 30123743 Due Date: 7th April‚ 2014 Executive Summary The report’s orientation is to link consumer behavior to marketing strategy. A better understanding of consumer behavior has become necessary for developing marketing strategy. The report is organized with four components: one-week purchases record and the analysis of the influences on decision
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Company Overview Starbucks is an international company which was started in 1971 at Seattle’s Pike Place Market. Today‚ Starbucks operates in around 60 countries around the world‚ and they have more than 18‚000 stores. Starbucks keep expanding the number of retail stores‚ and as a result it is the largest and most well-known coffee shop in the world. In 1987‚ Howard Schulz bought Starbucks‚ and the company really took off in a dramatic way‚ and has continued to be successful from that time until
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TASK 1 Devise a market research program that would inform Starbucks of their customers’ preferences: • Market research technique 1. Interview Conversation directed to a definite purpose other than satisfaction in the conversation itself. (Market Intelligence) The main advantage is that they normally achieve a high response rate and that the likely level of error being introduced into the research result is low. 2. Focus group discussion A small group of people‚ considered
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Consumer behavior is the behavior that consumers display in searching for‚ purchasing‚ using‚ evaluating‚ and disposing of‚ products and services. The study of consumer behavior as a separate marketing discipline all started when marketers realized that consumers did not always react as marketing theory suggested they would. Many consumers rebel at using the identical products that everyone else used‚ instead they prefer differentiated products that they feel reflect their own special needs‚ personality
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business processes (IMF Staff‚ 2008). The globalization of Starbucks’ supply chain played a crucial role in attaining organizational success‚ having a significant impact on its business operations. This report aims to analyze the challenges that globalization presents in a constantly evolving market‚ and evaluate the solutions that Starbucks has implemented to manage these challenges. 2. Background Starbucks started out as a small coffee retailer in Seattle‚ Washington in 1971‚ growing exponentially
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– To understand a Filipino consumer‚ businesses should focus on 4 factors: beauty‚ hygiene‚ health and convenience. These are the "key trends that would explain [Filipinos’] buying behavior‚” stressed Luz Barra‚ commercial director of consumer knowledge and insights firm‚ Kantar Worldpanel. READ: Factors influencing Filipinos’ decision to buy‚ according to Nielsen In a media briefing on Thursday‚ September 4‚ Barra detailed why these matter to the local consumer: Filipinos like to look
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Overview of Starbucks Coffee Company SENIOR MANAGEMENT TEAM Howard Schultz Chairman‚ President and Chief Executive Officer Cliff Burrows President‚ Starbucks Coffee U.S. Martin P. Coles President‚ Starbucks Coffee International Arthur Rubinfeld President‚ Global Development MISSION STATEMENT To establish Starbucks as the premier purveyor of the finest coffee in the world while maintaining our uncompromising principles as we grow. GUIDING PRINCIPLES • Provide a great
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STARBUCKS – CASE STUDY 1. Identify the controllable & uncontrollable elements that Starbucks has encountered in entering global markets. Controllable ¬ Challenge to maintain growth ¬ Dependency on overseas growth to maintain annual revenue growth ¬ Innovations to surmount toughest challenges in the home market ¬ Employee’s feelings of a far less special place to work Uncontrollable ¬ Paying twice the market-rate rates to keep competitors out of location ¬ Rivals offering similar fare
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