MKTG 2910 Consumer Behavior – SP12 Final Exam Review Sheet (Rev. 5.12) NOTE: Be familiar with/understand these terms and concepts for final exam. Chapter 1 Why marketers study CB: Marketers who understand CB put out better products that are mutually beneficial in value to the customer and the firm. The firm can only build value by understanding what leads to high-value. Qualitative Research: Discovery that is gathered in a relatively unstructured way (ie: interviews case analysis focus groups)
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Consumer Behavior Marketing Management Revision Article Series Buyer’s needs‚ characteristics and decision making process interact with the stimuli created by the environment and marketers and buying decisions are made by the buyers. Hence marketers have to understand what happens in the buyer’s consciousness between the arrival of outside stimuli and the buyer’s purchase decision. The field of consumer behavior studies how consumers (individuals and groups) select‚ buy‚ use‚ and dispose of
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THE INFLUENCE OF CULTURE ON CONSUMER BEHAVIOR Culture We define culture as a sum total of learned beliefs‚ values and customs that serve to direct the consumer behavior of members of a particular society. Culture is a society’s personality. Both values and beliefs are mental images that effect a wide range of specific attitudes that‚ in turn‚ influence the way a person uses to evaluate alternative brands in a product category. Values Important and lasting beliefs or ideals shared
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Article Review: Self-Image and Consumer Behavior: How Sacrosanct Self-Beliefs Sway Preferences in the Marketplace Written by: David Dunning In this article‚ David Dunning questions whether or not beliefs‚ wants‚ and needs are the keys to decision making in a consumer’s mind. He believes in a decision making technique called belief harmonization. With this‚ Dunning means that in order to reach a decision ‚ it may require arranging and revising one’s beliefs‚ needs‚ and preferences into a network
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CONSUMER BEHAVIOR RESEARCH PROPOSAL The following describes the expectations and format for the consumer behavior research proposal. Choose a consumer behavior topic of interest to you. Get topic approval from me by September 25th. Your proposal must be typed‚ double spaced. Please use the MLA guidelines for writing format and citing your sources. If you are not familiar with this format‚ see the “Citation Guide” on the library web page. Your proposal should include: I. Title page
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Consumer Behavior Strategy Paper The Coca Cola Company Alan Addington‚ Kayla Larkin‚ Eric McNeil‚ Judy Sheats‚ Salina Twiley MKT435 December 8‚ 2014 Dustin Youngdahl Consumer Behavior Strategy Paper Explain the decision-making process buyers work through to purchase your product or service. Kayla Determine the influence of family members in your customers ’ decision. Judy Determine how you can influence consumers at each stage. Eric How can you enhance your potential buyers ’ shopping experience
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Chapter 07 Consumer Behavior Multiple Choice Questions 1. Utility: A. is synonymous with usefulness. B. is want-satisfying power. C. is easy to quantify. D. rarely varies from person to person. 2. Marginal utility can be: A. positive‚ but not negative. B. positive or negative‚ but not zero. C. positive‚ negative‚ or zero. D. decreasing‚ but not negative. 4. The ability of a good or service to satisfy wants is called: A. utility maximization. B. opportunity cost
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Running head: CONSUMER BEHAVIOR POSTPURCHASE Consumer Behavior Post Purchase Amy Wofford MAN 105 March 6‚ 2015 Instructor Johnson Abstract The process of buying does not end after the purchase of a good or service. The consumer’s post purchase assessment is directly affected by the pre purchase assumptions‚ before purchase search‚ and the confidence about the product Consumer Behavior Post Purchase The process of buying does not end after the purchase of a good or service. The consumer’s
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Consumer behavior - Chapter 7 Most researchers agree that an attitude has three components. List and briefly describe those three components. Hint: this list has been describes as the ABC model of attitudes. The ABC model of attitudes; The first component is affect; which is the way the consumer feels about an attitude object. The second component is the behavior‚ which is a verbal indication of an individual. And last but not least there is the cognitive response‚ which is linked to the beliefs
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Consumer Behavior & Women’s Fashion An interesting stereotype at Quinnipiac University is the girls are always “dressing to impressing.” Why is this‚ not only at Quinnipiac‚ but at other schools as well? We were interested as to what influences girls to choose certain outfits. Our group decided to take the initiative to research why girls purchase the clothes that they wear. We were also interested as to how males‚ the opposite sex‚ influence the female purchase decision when it comes to clothing
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