Introduction to Consumer Behavior What is Consumer behavior? – pg 6-8 Consumer Behavior The study of individuals‚ groups‚ or organizations and the processes they use to select‚ secure‚ use‚ and dispose of products‚ services‚ experiences‚ or ideas to satisfy needs and the impacts that these processes have on the consumer and society. Application of consumer behavior – pg 9-11 1) Marketing Strategy 2) Regulatory Policy Social Marketing The application of marketing strategies and tactics
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Marketers expend considerable effort to have consumers learn about their products. Therefore it is vital that we understand how consumers‚ and that includes us‚ learn. Learning: Learning refers to any change in the content or organisation of long-term memory. Consumer behaviour is largely learned behaviour. Learning is defined as any change in the content or organisation of long-term memory. Consumers must learn almost everything related to being a consumer: product existence‚ performance‚ availability
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Consumer Behavior A Vera Bradley handbag can be one of the many fashion statements made by almost any female ranging from the age of 10 to 90. “Vera Bradley is a leader in fashionable‚ colorful‚ cotton quilted handbags‚ accessories‚ luggage‚ and paper and gift items for women of every age.” As one can see this product is mostly purchased by women. However‚ each individual has their own personal characteristics like gender‚ age‚ family life cycle‚ personality‚ self-concept‚ and lifestyle that influence
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Introduction Personality is defined by Schiffman (2008) as that the unique dynamic organization of characteristics of a particular person‚ physical and psychological‚ which influence behavior and responses to the social and physical environment. It seems that consumer purchases are always influenced by their personality as many marketers thought. Therefore‚ many marketers make use of personality traits into the advertisement of products. However‚ some experts highlighted that the influence of personality
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CHAPTER 3 – LEARNING AND MEMORY • Marketers understand that long-standing‚ learned connections between products and memories are a potent way to build and keep brand loyalty. • Learning is a relatively permanent change in behavior caused by experience (not always directly‚ but by observation of events that affect others). - An ongoing process - Ranges from simple association between a stimulus (product logo - Coke) to a response (“refreshing soft drink”) – to a complex series of cognitive
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activity as well as to overt actions. Secondly‚ learning results in relatively permanent changes in behavior. This excludes changes brought about by fatigue or other short-lived influences such as drug-induced behavior. Thirdly‚ we must exclude the effects of physical damage to the body or brain and of natural human growth. Types of learned behavior a) Physical Behaviour People learn many physical behaviors in everyday life. Firstly‚ all healthy humans learn to walk‚ talk and socialize. Secondly‚ they
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CHAPTER 1 QUESTION 1: Explain the concept of the 80/20 rule and why it is important to marketers. The 80/20 rule of marketing is derived from the broader Pareto Principle concept introduced by Italian economist Vilfredo Pareto in 1906. Pareto noted that the majority of wealth in a free market economy is concentrated within a relatively small group of people -- roughly 20 percent of the population. Importance of rule 80/20 to marketers: Marketing investment: relates to how money is spent on advertising
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market on the basis of Australia consumers’ self image. Describe the four types of consumer self-image and discuss which one would be most effective? There have 4 types of self image which are actual self image mean that how consumers see themselves; the second one is ideal self image mean that consumers would like to see themselves; third one is social self image mean how consumers feel other see them and the last one is ideal social self image which mean how consumers would like others to see them
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are many reasons why Hershey’s successful today. The first and most important is the Hershey’s name. Hershey is in a global economy that makes many different products besides chocolate. When a consumer goes to a store to purchase candy they are most likely to pick up a Hershey product. It is common for consumers to recognize and expect quality from Hershey products. Hershey’s company product name is readily recognized all over the world. With this quality of brand recognition‚ it can be expect that
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L.L. COOL J was born as James Todd Smith‚ on January 14‚ 1968‚ in Long island‚ New York City‚ to his parents James and Ondrea smith. As a child he was called Todd‚ and didn’t have a very happy childhood. When he was only four‚ he saw his mother and grandfather get shot by his own father. After recovering from their injuries‚ his mother began dating a young physical therapist she met when she was in the hospital. He treated ondrea kindly‚ but for years he abused Todd‚ which resulted in Todd becoming
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