DIAGNOSIS OF THE PROBLEM: TiVo was launched in March 1999 and aimed at transferring control from TV networks to consumers. Currently (May 2000) TiVo has a low market penetration (0.04%) but current customers highly satisfied.Experts predicted that the customer base would reach 35000- 80000 by 2000 yearend. PROBLEM IDENTIFICATION: To increase product awareness‚ customer acquisition and sales by modifying the current marketing strategy and also address the emerging competition. SITUATION ANALYSIS:
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In the TiVo case‚ Brodie Keast‚ TiVo’s vice president of marketing and sales is trying to ensure a positive consumption of his relatively new product‚ the TiVo. TiVo’s marketing team intended to get the idea of TiVo across through catchy communications campaign‚ with a boldly humorous tone that would help consumers envision how TiVo restored the fun of television. TiVo was founded by two men who left Silicon Graphics‚ a leading provider of 3D graphics hardware and software‚ in August 1997. These
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Case study: TiVo 1. What are TiVo’s competitive advantages? Disadvantages? - Advantages: TiVo can offer many features that others can’t‚ such as the ability to stream television‚ photos and music‚ although Media center PC’s offer more features than TiVo. Moreover‚ TiVo offers many services such as "wish list"‚ "season passes"‚ the capability to provide interactive ads with specific TV programs and the ability to collect fine-grained data on consumer viewing habits. Another advantage is the
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inertia of prospects and the evangelical zeal of TiVo users.” As an emerging expert in consumer behavior how would you tackle that mystery? What do you think could be going on? Beyond your pet hypothesis‚ try to be creative and list a large number of conflicting hypotheses by taking multiple points of view. What might “evangelists” mention as a cause of their failure to sell TiVo to their friends? What might a “couch potato” say about his reluctance to buy TiVo? What would you expect a top executive at
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Case 17: TiVo 2008 Rosatase‚ Alaina P. March 14‚ 2013 EXECUTIVE SUMMARY TiVo was developed by Jim Barton and Mike Ramsay through a corporation they named "Teleworld" which was later renamed to TiVo‚ Inc. Though they originally intended to create a home network device‚ it was redesigned as a device that records digitized video onto a hard disk. They began the first public trials of the TiVo device and service in late 1998 in the San Francisco Bay Area. After exhibiting at the
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1) TiVo holds several competitive advantages: - Innovation: TiVo has innovated its product to provide premium service applications like HMO and unique opportunities for advertisers and networks to air "showcases" four-six minute long commercials. - Patents: TiVo was early to the market‚ and therefore holds several significant patents that keep competitors from copying key functions of the product like optimization of disk space and scheduling. - Licenses: TiVo has a number of prominent licensees
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standpoint. What is TiVo? What factors facilitate its adoption? What factors make adoption difficult? Who is TiVo best suited for? TiVo is a form of television recording technology used to record shows based on the users preferences. It can store a vast amount of recorded shows and play them back with out the interruption of commercials. It has added features such as pause and fast-forward‚ which can enhance and improve the television viewing pleasure of the consumer. This works similarly
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fees strong strategic ties with Sony and Philips‚ co branding competition Replay TV Ultimate ReplayTV: comparable quality‚ pause live TV‚ record programs‚ price $200 above TiVo Key: quickskip UltimateTV: watch and record‚ simultaneously‚ 30s skip‚ subscript Customers The average American spends 4.3 hours/day watching tc After TiVo: 31% 31% strength innovators high customer satisfaction widespread availability unlimited funding weakness lack of brand awareness lack of product education lack of
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standpoint. What is TiVo? What factors facilitate its adoption? What factors make adoption difficult? Who is TiVo best suited for? (1) TiVo是DVR(digital video recorder)軟硬體整合技術的企業，消費者可將各項來源如傳統天線、有線電視、直播衛星及透過區域網路(LAN)，以指定或邊看邊錄的創新體驗．透過EPG(Electronic Program Guide)介面，依方便的時間享受以電視為核心的數位家庭娛樂． (2) 下列以學者Roger提出的「創新擴散」理論中ACCORD模型來說明吸引消費者及阻礙因素： Factors Influencing the Adoption Process What factors facilitate its adoption? What factors make adoption difficult (Relative)Advantage TiVo化被動為互動，顛覆消費者的模式與習慣，以專屬硬體和軟體讓消費者掌握電視節目控制權，利用時間差效應(time
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Consumer Behavior Case Study Campbell’s Soup on the go 1- What consumer needs are driving the success of products like Campbell’s soup at hand? Consider both biological and learned needs. Biological needs describe processes and states that occur in the bodies and cells of living thing‚ so the company must make a kinds of flavor for the soup because of course consumers don’t have the same tastes and company also must make the soup healthy for customer for example this soup contains calcium
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