Influences on Consumer Behaviour UNIT 10 FAMILY BUYING INFLUENCES‚ FAMILY LIFE CYCLE AND BUYING ROLES Objectives At the end of this unit you should be able to: • Explain the nature of the family influences that operate on the purchase behaviour • Describe how family decision-making is influenced by the role specialisations of the members involved in the purchase decisions • Evaluate the impact of the family life cycle stages on consumption behaviour • Explain the implications of family decision-making
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The family is considered to be an important institution of society‚ it is responsible for different functions such as reproduction‚ emotional support and economic support.(Haralambos and Holborn‚ 2004). "The family is a social group characterized by common residence‚ economic cooperation and reproduction. It includes adults of both sexes‚ at least two of whom maintain a socially approved sexual relationship‚ and one or more children‚ own or adopted‚ of the sexually cohabitating adults." (Murdock
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Every day of the consumer starts up with different and new experiences. He gets interacted with innumerable people around him daily which results in learning that shapes one’s behaviour too .The cultural values which are inculcated by our family and the society in which we are currently living has a greater influence on one one’s ability of perceiving the things around him. The different stages of family life cycle tend to change the buying behaviour pattern of the consumers. Remembering the time
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CONSUMER BEHAVIOUR IN TOURISM The study of consumer behaviour focuses on how individuals make decisions to spend their available resources (time‚ money‚ effort) on consumption-related items. The field of consumer behavior covers a lot of ground. According to Solomon (1996)‚ consumer behavior is a study of the processes involved when individuals or groups select‚ purchase‚ use‚ or dispose of products‚ services‚ ideas‚ or experiences to satisfy needs and desires. The marketer needs to understand
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3/11/2013 Consumer behaviour Lect. M.Černikovaitė © lekt. M.Černikovaitė 1 Consumer behaviour Definition of consumer bahaviour External and internal factors influencing conumer behaviour Decision making process R. Urbanskienė ir kt. Vartotojų elgsena. KTU. 2000. Schiffman‚ Leon G. Et al; Consumer Behavior. 2003. Consumer behaviour : applications i n marketing / Robert East‚ Malcolm Wright and Marc Vanhuele. -- Los Angeles (Calif.) : Sage Publications
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Who is a Consumer ? Any individual who purchases goods and services from the market for his/her end-use is called a consumer. In simpler words a consumer is one who consumes goods and services available in the market. Example - Tom might purchase a tricycle for his son or Mike might buy a shirt for himself. In the above examples‚ both Tom and Mike are consumers. What is the difference between a consumer and a customer? Generally‚ a consumer refers to individuals who buy for themselves or their family
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outlet in a coffeeshop along East Coast Road‚ opposite the current 112 Katong Mall in 2005. (Astons‚ 2009)It specializes in steak and has attracted the media interest and a group of loyal consumers for its tasty fare (steaks)‚ reasonable pricing and good service. With good response and feedback from consumers‚ Aston Specialties shifted a few doors away and opened its very own shop-front to provide its customers with a better dining experience in a spacious and comfortable environment. Astons’
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and Nicosa model These different decision making models are approaches the problem of consumer decision making differently. The Engel-Kollat-Blackwell model is essentially a conscious problem solving and learning model of consumer behaviour. This model has a good description of active information seeking and evaluation processes of consumer. The information processed in this model is the stimulus. The consumer¡¦s decision processes act upon this stimulus in order to determine a response to it. These
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INTRODUCTION TO CONSUMER BEHAVIOUR Consumer behavior is affected by a host of variables ranging from personal‚ professional needs‚ attitudes and values‚ personality characteristics‚ social economic and cultural background‚ age‚ gender‚ professional status to social influences of various kinds exerted a family‚ friends‚ colleagues‚ and society as a whole. The combination of these factors help the consumer in decision making further Psychological factors that as individual consumer needs‚ motivations
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MARKS: 80 COURSE: EMBA SUBJECT: CONSUMER BEHAVIORE N.B: 1} Attempt all the questions 2} All Questions Carries Equal Marks Name: Varsha Vasantrao Sawalkar Ref. No: KP00610-20407 ____________________________________________________________ _______________________ SECTION A ( Each question carried 12 Marks ) 1. You are the brand manager of a new line of light weight autofocus‚ economically priced digital cameras. Describe how an understanding of consumer behaviour will help you in your segmentation
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