KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY INSTITUTE OF DISTANCE LEARNING THE EFFECT OF ADVERTISING ON CONSUMER BEHAVIOUR: A CASE STUDY OF MTN GHANA BY GEORGE KWESI NARTEY (B.A) A THESIS PRESENTED TO THE INSTITUTE OF DISTANCE LEARNING‚ KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY‚ KUMASI‚ IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE AWARD OF THE COMMONWEALTH EXECUTIVE MASTERS IN BUSINESSADMINISTRATION (CEMBA) DEGREE MAY‚ 2010 1 CERTIFICATION
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Running Head: BRANDING & CONSUMER BUYING BEHAVIOUR Influence of Branding on Consumer Buying Behaviour [Name of the writer] [Name of the institution} Table of Contents Chapter I: Introduction 4 Introduction 4 Research Objectives 6 Purpose Of The Study 7 Consumer Support for Imporved Working Conditions 8 Hypothesis 10 CHAPTER II: LITERATURE REVIEW 11 Anti-dandruff Labeling Campaigns and Consumer Behavior 11 A Case Study 21 Introduction 22 Method 24 Results 25 Discussion 31 CHAPTER
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Consumer Behaviour in Online Shopping In recent years‚ with technological advancement and invention of internet‚ online shopping has become popular among consumers. As the online shopping has developed into a new medium of transaction‚ the numbers of cyber shoppers are increasing significantly (Hasslinger‚ Hodzic & Opazo 2007). The rapid increase is illustrated by the growth in the use of internet with a change in consumer behaviour (Oppenheim & Ward cited in Hasslinger‚ Hodzic & Opazo
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5 2.4 Report Organization ------------------------------------------------------- 5 2.0 Case Study Discussion 3.5 Tri-Component Attitude Model ------------------------------------------------------- 5 3.6 The Elements Of Consumer Learning ------------------------------------------------------- 6 3.7 Involvement Theory ------------------------------------------------------- 7 3.8 Brand Personality & Personification -------------------------------------------------------
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In order to meet the needs of consumers more effectively and efficiently‚ and to keep up with the ever-changing consumer and environment in which they live (Schiffman‚ O’Cass‚ Paladino‚ D’Alessandro & Bednall 2011)‚ a fundamental understanding of consumer behaviour is essential for all marketers‚ and organisations today. Consumer behaviour is the study of how consumers spend there time‚ money and effort‚ when seeking‚ buying‚ using‚ evaluating‚ and disposing of products and services that have
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Consumer Behaviour: an interdisciplinary approach With the development of a consumer society‚ increasing consumer power in the market place‚ the growth in marketing‚ advertising‚ sophisticated consumers‚ ethical consumption etc‚ consumption is recognized as central to modern life. Thus it entails to go into a depth of the different approaches to consumer behaviour. Many human sciences give a variety of reasons to explain why a consumer behaves in a particular way in a given situation. Studies of
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most encompassing‚ yet taken most for granted.” (p. 240 The Canadian Perspective‚ Consumer Behaviour‚ Second Edition)” The word culture is derived from the Latin word‚ cultura. Giving an exact definition of culture is not easy; in 1952‚ some researchers reviewed 164 definitions of culture. According to Hatch (1985)‚ culture is ‘The way of life of a people. It consists of conventional patterns of thought and behaviour‚ including values‚ beliefs‚ rules of conduct‚ political organization‚ economic activity
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and Behavioural Consumer Loyalty’‚ Journal of Consumer Marketing‚ Vol 24‚ Iss 7‚ pp 395 – 405 In this article Anisimova investigates the influence of corporate brand on attitudinal and behavioural consumer loyalty. The author uses data gained through a questionnaire distributed through a participating car manufacturer to try to identify corporate brand attributes and consumer loyalty. Their research focuses on five hypotheses that related each corporate brand dimensions to consumer loyalty. The article
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that consumer behaviour is affected by ethical issues. Do consumers really care about marketing ethics? Ethics is a complex concept to define‚ and there is an attempt made by contemporary theorists to highlight ethical behaviour in a marketing context. Issues surrounding marketing ethics and social responsibility are inherently controversial. An area that causes particular dispute is the question of the effect of ethical and unethical marketing activity in regards to the purchasing behaviour of consumers
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Chapter 13 Consumer Modeling Things to learn in this chapter: • Engel‚ Blackwell and Miniard model. • J.N.Sheth model of industrial behaviour. • Nicosia model. Engel‚ Blackwell and Miniard model The core of the EBM model is a decision process‚ which is augmented with inputs from information processing and other influencing factors. The model has four distinctive sections‚ namely Input‚ Information Processing‚ Decision Process and Variables influencing decision process.
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