Section – A: Attempt all FIVE questions. Each question carries 06 marks. [30 Marks] Q1. What is consumer behavior? Why is it important to study consumer behavior? Q2. Discuss the concept of marketing. How is marketing orientation relevant to business? Q3. Discuss the difference between microenvironment and macro environment? Q4. Explain the influence of the internal factors on the consumer decision making process? Q5. Write short notes on:‐ a) b) Marketing Information System Marketing research
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next six months‚ each of them offered big discounts and gifts (such as TV / audio systems) with the return ticket on different routes. The most profitable and commercially viable routes were the major targets of these price related competitions. The consumer was the ultimate beneficiary and in short time‚ the companies started facing losses due to this price-cutting. Star Airways had so far remained out of this ‘price-war’ and lost its market share on the competitive routes very rapidly. It was able
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Analysis of the factors of Local Responsiveness shows us that the cement industry generally does not have high pressures for localizing their product. These pressures are medium at the most. Even though there can be some noticeable differences in consumer demands from developed and emerging markets‚ e.g. bulk vs. bagged cement‚ these
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are within the direct control of the marketers. This doesn ’t mean that the other functional areas are not useful‚ but they are not "DIRECTLY" involved in the activities mentioned above. Similarly‚ within the study of Marketing Management‚ the "Consumers" or the "Customers" play a very critical role as these are the people who finally BUY the goods & services of the organisation‚ and the firm is always on the move to make them buy so as to earn revenue. It ’s crucial from both the points of view
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Consumer Behaviour : Module 1 Introduction: • Needs are the essence of Marketing Concept. • The key to a company’s survival ‚profitability & Growth in a highly competitive market place is its ability to identify and satisfy unfulfilled consumer needs better & sooner than their competitors. • Effective Marketing firm requires insights into consumer’s mind in order to succeed sustainably in today’s cut- throat competitive world. • CB is rapidly growing discipline of study and research by the
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Content 1. Task 1 - Consumer Behaviour in the Consumer Electronics Market 1.1. Task 1a): Recommended Marketing Actions for Influencing Individual Consumer Behaviour……………………………………………………….2 1.2. Task 1b): Multimedia Strategy……………………………………….15 2. Task 2 - Individual Critical Reflection on Learning Outcomes………………16 3. Literature……………………………………………………………………...18 1. Task 1 - Consumer Behaviour in the Consumer Electronics Market 1.1. Task 1a): Recommended Marketing Actions for Influencing
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Executive Summary Consumer behaviours have changed over the years; this is shown by consumers today purchasing a more healthy variety of products‚ as information today is known about products that was not known many years ago. Factors such as these‚ change the way we perceive and value products‚ as we now are more knowledgeable as well as manufacturers having by law to print the ingredients and content of the products ingredients on the back of most food products‚ allowing consumers to become more educated
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petrol cars. Therefore‚ this marketing position appears to appeal to target market of hybrid car purchasers can be identified with below consumer characteristics:- Demographic This is the first element of market segment which marketers would approach on how to position and segment the consumer markets in the marketing strategy. Demographic refers to consumer characteristics in age‚ gender‚ education‚ income‚ family size‚ occupation and etc. Hybrid car purchaser’s characteristics in general could
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Psychological drivers of Consumer Behaviour 2.1. Motivation 2.1.1. Hierarchy of needs 2.1.2. Means-end chain 2.2. Perception 2.3. Learning 2.3.1. Behavioural learning 2.3.2. Cognitive learning 2.3.3. Brand loyalty 2.4. Beliefs and Attitudes 2.5. Lifestyle 3.0. Sociological drivers of Consumer Behaviour 3.1. Personal influence 3.2. Reference groups 3.2.1. Membership group 3.2.2. Aspiration group 3.2.3. Dissociative group 3.3. The family 3.4. Social class 3.5. Culture 4.0. Consumer Decisions Making process
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utilitarian product for all the consumers. * In cases where a high end refrigerator is bought it is also to satisfy the esteem need of the consumer. By buying a high end product at a premium price the consumer would like to impress his friends or relatives after being seen using a stylish and high technology product. Marketing Implications: In the case of high quality product the marketer should try to promote its products in a way such that the consumer feels that owning the product will
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