Course Outline Business Communication I Course Instructor: Prof. Manujata Contact: Faculty Room : F 15 (Sutlej) Course Objectives: • Understand Self • To enable understanding of basics of communication • To impart knowledge about communication theory and develop skills in oral and non verbal communication; listening and interpersonal skills Pedagogical Methods: • Lectures • Case Discussions • Written Assignments • Classroom Activities
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challenging concept in the marketing is to deal with understanding the buyer behaviour. Consumer Buying Behaviour refers to the buying behaviour of the final customers‚ and households who buy goods and services for personal consumption. It is fascinating but different area to research and this is particularly relevant in the tourism field‚ where the decision to purchase by a consumer is of emotional significance. Consumers vary tremendously in age‚ income‚ education level and tastes and they
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Executive Summary Consumer behaviours have changed over the years; this is shown by consumers today purchasing a more healthy variety of products‚ as information today is known about products that was not known many years ago. Factors such as these‚ change the way we perceive and value products‚ as we now are more knowledgeable as well as manufacturers having by law to print the ingredients and content of the products ingredients on the back of most food products‚ allowing consumers to become more educated
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are within the direct control of the marketers. This doesn ’t mean that the other functional areas are not useful‚ but they are not "DIRECTLY" involved in the activities mentioned above. Similarly‚ within the study of Marketing Management‚ the "Consumers" or the "Customers" play a very critical role as these are the people who finally BUY the goods & services of the organisation‚ and the firm is always on the move to make them buy so as to earn revenue. It ’s crucial from both the points of view
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MM1SEC F 2014 GROUP NO: 8 SUBMISSION NO 5 ON July 14‚204 SUBMISSION TITLE: CONSUMER BEHAVIOUR PRODUCT JEWELRY INDIAN INSTITUTE OF MANAGEMENT LUCKNOW Consumer Behaviour Gold Jewelry People in India have been large consumers of gold in jewelry form for consumption as well as investment. Gold jewelry holds the largest share in terms of spending
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Name Gender Occupation 1) Shopping is a _________ experience for you. (Please circle the most relevant option) 1. Pleasant 2. Fun 3. Exciting 4. Stressful 5. Boring 2) Do you prefer shopping with people or by yourself? 6. With people 7. By myself 3) Is your shopping for apparel planned or unplanned? (Please circle the most relevant
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Indian Institute of ManagementKozhikode | Assignment – Consumer Behaviour | ARUNPRASAD ANNAMALAI EPGP-04A-011 Question: - Retail stores put a number of items on the aisles leading to the checkout station. These are placed there to remind customers of things they may have overlooked‚ or to show products that customers may not have thought of buying until they are seen. Retailers know that some items are purchased on impulse. In other words‚ the customer simply sees a product and purchases
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European Lifestyles An Essay in Consumer Behaviour Introduction 3 Cultural and acculturation 3 Enculturation and acculturation 4 Cultural change processes 6 Generation Y 6 Generation X 7 Baby Boomers 7 New Reality 8 Lifestyles and European Culture 9 What are social classes 10 Lifestyle profiles of social classes 10 Conclusion 12 Introduction In order to explain the importance of the aspect of lifestyle behaviour we need to see how purchasing behaviour is affected lifestyle and culture
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Psychological drivers of Consumer Behaviour 2.1. Motivation 2.1.1. Hierarchy of needs 2.1.2. Means-end chain 2.2. Perception 2.3. Learning 2.3.1. Behavioural learning 2.3.2. Cognitive learning 2.3.3. Brand loyalty 2.4. Beliefs and Attitudes 2.5. Lifestyle 3.0. Sociological drivers of Consumer Behaviour 3.1. Personal influence 3.2. Reference groups 3.2.1. Membership group 3.2.2. Aspiration group 3.2.3. Dissociative group 3.3. The family 3.4. Social class 3.5. Culture 4.0. Consumer Decisions Making process
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Cian O’ Donnell-R00084721 Emergence of Consumer Behaviour Before consumer behaviour “motivational research was a popular marketing theory that viewed consumers as creatures often influenced by erotic impulses”. It was this theory of motivational research that created the birth of consumer behaviour. Many people thought that motivation research had fallen through during its existence “after its time of great media attention‚ when it disappeared from public sight‚ It became obvious that it did
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