A STUDY ON CONSUMER PERCEPTION OF AFTER SALES SERVICE WITH REFERENCE TO HYUNDAI CARS AT CHENNAI CHAPTER I INTRODUCTION 1.1 ABOUT THE STUDY The present study was conducted in order to know the perception of the customer with respect to after sales services and to gauge the satisfaction of its consumers. Every customer tends to develop a certain image of the company after using the product. In this process‚ After Sales Services
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November-2012 ISSN 2278-7763 Consumer Perception and Buying Decisions(The Pasta Study) Syeda Quratulain Kazmi P.A.F Karachi institute of Economics And Technology‚ Karacchi‚ Sindh‚ Pakistan ABSTRACT The project “consumer perception and buying behavior (the pasta study”) is basically measures the development of perception through different variables and identify those factors which stimulate buying decision of consumer. Among various variables which effect consumer buying pattern I choose AWARENESS
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Introduction” Million of people around the world walk into Starbucks to have a morning cup of coffee. Starbucks offers a great customer service‚ good environment and friendly stuff that help customers in any question or problem with the service. Although the strategies and structure of Starbucks. Is a good model to follow‚ due to it international success. The good reputation of Starbucks as a café and food industry‚ it shows the importance of sustainability through high quality product‚ service
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Management 461 May 21‚ 2013 BURGER KING® was founded in 1954 and is the second largest fast food hamburger chain in the world. They are known for their signature burger “The Whopper.” More than 11 million guests visit these restaurants around the world daily. BURGER KING® is known for serving high-quality‚ great-tasting‚ and affordable food. Their mission statement includes “A commitment to premium ingredients‚ signature recipes‚ and family-friendly dining experiences is what has defined our
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Advertising objectives – Chapter 13 * A specific communication task to be accomplished with a specific target audience during a specific period of time 4) Direct Marketing – Chapter 13 * Direct connection with carefully targeted individual consumers to both obtain and immediate response and cultivate lasting customer relationship. 5) Sale promotion – Chapter 13 * Short-term incentives to encourage the purchase of sale of a product or service 6) Promotional Mix – Chapter 13 *
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Presentation on Analyzing Consumer Perception Basic Case Study • The case study discuss about what is consumer perception • What are the dimensions set to do study on perception of consumer • Different sections discussed: Data collection & Profile analysis Perceptual mapping technique Analyzing the maps in new product development Contents • Consumer Perception • Example of Black & Decker • Different sections : Section I : Data collection & profile analysis Section
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1. What are Burger King’s communication objectives for it’s target audience? Burger King’s target consumers already know about the product‚ and since the franchise is profitable‚ we can assume that the consumers also like it. Burger King’s communications objectives are to move its target consumers into at least the “Preference”‚ but preferably the “Conviction” stages of buying process. 2. With its focus on the "super fan"‚ does BK risk alienating other customers? What are the implications
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Burger King’s COMPANY PROFILE HISTORICAL BACKGROUND Burger King was founded in 1954 by James McLamore and David Edgerton in Miami‚ Florida. In 1967‚ the founders sold the company to the Pillsbury Company‚ taking it from a small privately held franchised chain to a subsidiary of a large food conglomerate. In December 2002‚ Burger King was acquired by private equity funds controlled by TPG Capital‚ Bain Capital Partners and Goldman Sachs & Co. It completed a successful initial public offering in
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Introduction: James Lamore and David Edgerton in the year 1954‚ marked the beginning of Burger King restaurant in Miami‚ Florida which is widely known as Burger King Holdings‚ Inc. today (annualreports.com/company/2878). Over a period of time‚ Burger King became the household name in fast food industry and has bagged the second position in the fast food industry across the globe in the year 2010. Burger King expanded its operation to 12‚300 locations in 76 countries catering to over 11 million customers
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Introduction 1. History of Burger king Burger King was first started in 1954‚ it was found by James McLamore and David Edgerton in Miami‚ Florida. It has become one of the popular fast food chains in the world. They offer variety choice of hamburgers‚ dessert and drinks on the menu. 2.1 Strategic purpose (Sources: Lecture slide week 4) 2.1.1 Vision The vision of Burger King is “Offering reasonably priced quality food‚ served quickly‚ in attractive‚ clean surroundings.” (Burger King home page‚ N.D) In
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