Marceline 3303013002 Vensca Veronica Tanus 3303013024 Summary of Chapter 6 Consumer Perception Perception The process by which an individual selects‚ organizes‚ and interprets stimuli into a meaningful and coherent picture of the world Elements of Perception Sensation is the immediate and direct response of the sensory organs (5 senses) to stimuli. Sensation itself depend on energy within the environment where the perception occurs. For example: Mainly sight & sound > smell (SIA e.g) and a stimulus
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Introduction of Consumer Movement: The consumer is the center of all business activities. In modern days‚ it is said that the consumer is the king of the market. Business activities are carried out to satisfy‚ the wants of consumers. A commercial organization totally depends on the customer not only for its survival but also for its growth. At present customer is given top most importance and every attempt is made to satisfy the customer. But in reality‚ the position of the consumer is different
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PROTECTING CONSUMER INTERESTS UNDER COMPETITION LAW ___________________________ INTERNSHIP PROJECT REPORT SUBMITTED TO: THE COMPETITION COMMISSION OF INDIA UNDER THE GUIDANCE OF: DR. VIJAY KUMAR SINGH DEPUTY DIRECTOR (LAW) SUBMITTED BY: SHUBHANGI GOEL ILS LAW COLLEGE PUNE. ____________________________ COMPETITION COMMISSION OF INDIA NEW DELHI OCTOBER 2012 Protecting Consumer Interests under Competition Law ACKNOWLEDGEMENT I would like to take this opportunity to thank all
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PROJECT REPORT ON CONSUMER AWARENESS” Prepared by: Bamdev Baghar PGT(Economics) CONTENTS Page No. 1. Introduction 1-2 1.1. Rise of consumer awareness 1.2. Objectives of the Study 1.3. Meaning of consumer awareness
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Introduction The Consumer Protection Act 1999 (CPA) is an act with the objective to protect the consumers’ right which came into force in Malaysia on 15th November 1999. Basically‚ the provisions of this act cover areas not covered by other existing laws. This act provides simple and inexpensive redressal to the consumer’s grievances and relief of a specific nature for example from ‘false’‚ ‘misleading’ or ‘deceptive’ as to conduct‚ representation or practice and that they shall not be practiced
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The impacts on ’Spontaneous Consumer’ have resulted in the trend on Auckland Theatre Company. Impacts such as raising demands in the sales of tickets at the last minute. As inferred from the case study‚ “on average‚ 25-30 per cent of a season is booked in advance by subscribes. This may create loss of sales revenue from the particular group of ’Spontaneous Consumers’. However‚ Auckland Theatre Company may extend their registration dates to cater to this particular group’s needs. Extended registration
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 Consumer should be responsible about what he wants to buy‚ prices and quality  Upto the consumer to chose wisely Consumer Protection  Sometimes impossible to know whether the product is will work properly or not  At point of sale consumer are protected by law concerning some aspects of their purchases despite principal of caveat emptor Consumer Rights  United Nations Guidelines on Consumer Rights- 8 basic consumer rights that as consumers we are entitled
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AS A STORY-TELLING TECHNIQUE‚ CAN FILM BREAK THE RULES OF SENSE PERCEPTION? Is sense perception truly reliable? The infallibility of sense perception is very questionable. Biases are very common and natural. We form them without even being aware of them‚ especially through sense perception. Humans can be easily tricked into recognizing something differently from what it actually is‚ particularly if it is portrayed to them in a false manner. Ultimately‚ we accept the knowledge we want to have but
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may be defined as the “amount of satisfaction derived from a commodity or service at a particular time”. Assumptions: • UH:\Games.exetility can be measured. • Marginal Utility of money remains constant • No change in income of the consumer‚ his taste & fashion to be constant • No substitute • Independent marginal utility of each unit of commodity Utility Characteristics: • Utility is subjective/not measurable • Utility is variable • Utility is different
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Q. 4: A business is perplexed by the unexpected result of its recent advertising campaign and has turned to you for help in understanding what is going on. This new campaign was designed to increase the advertised products personal relevance to consumers by emphasizing its ability to fill previously underappreciated needs. Yet the campaign had had no noticeable effect on sales of the advertised product. Rather‚ it appeared to simulate the sales of competitor. Why might this have occurred? 10 mark
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