A STUDY ON CONSUMER PERCEPTION OF AFTER SALES SERVICE WITH REFERENCE TO HYUNDAI CARS AT CHENNAI CHAPTER I INTRODUCTION 1.1 ABOUT THE STUDY The present study was conducted in order to know the perception of the customer with respect to after sales services and to gauge the satisfaction of its consumers. Every customer tends to develop a certain image of the company after using the product. In this process‚ After Sales Services
Premium Tata Motors Automotive industry Automobile
November-2012 ISSN 2278-7763 Consumer Perception and Buying Decisions(The Pasta Study) Syeda Quratulain Kazmi P.A.F Karachi institute of Economics And Technology‚ Karacchi‚ Sindh‚ Pakistan ABSTRACT The project “consumer perception and buying behavior (the pasta study”) is basically measures the development of perception through different variables and identify those factors which stimulate buying decision of consumer. Among various variables which effect consumer buying pattern I choose AWARENESS
Free Food Cooking Food industry
The Samsung Group: The Samsung Group is a multinational conglomerate corporation headquartered in Samsung Town‚ Seoul‚ South Korea. The Samsung Group comprises numerous international affiliated businesses‚ most of them united under the Samsung brand including Samsung Electronics‚ the world’s largest technology company by sales; Samsung Heavy Industries‚ the world’s second largest shipbuilder; Samsung Engineering was ranked 35th‚ Samsung C&T 72nd in a 2009 ranking of 225 global construction firms
Premium Samsung Group Samsung Electronics
Business Ethics Index: Measuring Consumer Sentiments toward Business Ethical Practices Author(s): John Tsalikis and Bruce Seaton Source: Journal of Business Ethics‚ Vol. 64‚ No. 4 (Apr.‚ 2006)‚ pp. 317-326 Published by: Springer Stable URL: http://www.jstor.org/stable/25123756 . Accessed: 22/05/2013 02:18 Your use of the JSTOR archive indicates your acceptance of the Terms & Conditions of Use‚ available at . http://www.jstor.org/page/info/about/policies/terms.jsp . JSTOR is a not-for-profit
Premium Ethics Business ethics
STUDY ON “A STUDY ON THE CONSUMER PERCEPTION REGARDING THE SUCCESS OF BIG BAZAAR” [pic] ACKNOWLEDGEMENT One of the most pleasant parts of preparing the project is the opportunity to thank those who have contributed to its preparation. The list of expression of thanks – no matter how extensive is always incomplete and inadequate. These acknowledgements are no exception. First of all we would like to thank our mentor Miss Deepti For her unflagging patience‚ and knowledge which has proved
Premium Sampling Sample Simple random sample
Presentation on Analyzing Consumer Perception Basic Case Study • The case study discuss about what is consumer perception • What are the dimensions set to do study on perception of consumer • Different sections discussed: Data collection & Profile analysis Perceptual mapping technique Analyzing the maps in new product development Contents • Consumer Perception • Example of Black & Decker • Different sections : Section I : Data collection & profile analysis Section
Premium Marketing Product management Factor analysis
Consumer Perception The world of marketing is an ever-changing one. Not simply because consumers’ desires change‚ but also because today marketers have more means than ever to reach potential customers. The Internet has made aspects of marketing much simpler and cheaper. We can now literally reach over a billion people world-wide. For multinational companies‚ this is a good means to create a connection with the people in each country they operate in. The following will examine the website
Premium General Motors
A 3’c Report on Bhavik Publication pvt.Ltd Submitted to: Prof. Arun Lende Submitted by: Darji Sachin.D (Batch 2011/13) Bhavik Publication Pvt. Ltd. is the leading educational books publishing unit in Ahmedabad‚ Gujarat - with highest quality of materials‚ affordable price and high standard services. Bhavik has more than 2000 titles in the education market like Practice
Premium Publishing Publication Gujarat
APJRBM Volume 1‚ Issue 3 (December‚ 2010) ISSN 2229-4104 CONSUMER PERCEPTIONS AND BEHAVIOUR: A STUDY WITH SPECIAL REFERENCE TO CAR OWNERS IN NAMAKKAL DISTRICT Dr. S. SUBADRA‚ Assistant Professor in Management Sciences S. N. S. College of Engineering Coimbatore. Pin Code – 641 107. Tamil Nadu State‚ India. Dr. K. M. MURUGESAN‚ Assistant Professor in Business Administration Alagappa Government Arts College Karaikudi. Pin Code – 630 003. Tamil Nadu State. Dr. R. GANAPATHI‚
Premium Maruti Suzuki Automobile industry in India Automobile
2.0 CONTENTS CONSUMER BEHAVIOUR AND PERCEPTION 2.1 WHAT IS CONSUMER BEHAVIOUR? It is necessary to understand consumer behaviour; this is based on the activities leading to the acquisition and use of goods or services‚ including decision-making processes that determine a purchase. In this process the consumer performs actions such as search‚ purchase‚ use and evaluation of products expected to be used to meet their needs (Solomon Michael‚ 2007). The activities‚ processes and social relations
Premium Psychology Marketing Perception