Project Report submitted as a partial requirement for the award of Master of Business Administration (M.B.A) Degree to CUSTOMER PERCEPTION TOWARDS AFTER SALES SERVICE OF SAMSUNG With special Reference to Kanpur Directorate of Distance Education Madurai Kamaraj University‚ Madurai Under the Guidance of Scholar Prof. M.A. Naqvi Mukesh Mathur Director‚ College of Management Studies‚ (Enroll.No.12345789 ) Kanpur-208001
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Written Analysis of Case Samsung and the Theme Park Industry in Korea Dominicus Mayo The Industry Theme Park is a large entertainment area and has variety complexes with theme in each of its complex. Theme Park is a global Industry operating in North America‚ Europe and Asia with attendance from local area and from all over the world. Theme park become necessity for the people to get entertainment and leisure after busy working day‚ especially for family. The reason that people come to theme
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Employee Retention-Talent Management Organizations need to be possessive about the employees-The stronger organization’s possessiveness –the longer are the employees are retained Abstract-Talent is the critical success factor to any organization. Talent pool management is the most challenging area to any organization. The challenge of finding‚ attracting‚ developing and retaining the right talent is taking up a major part of management and once the right talent is found the next demanding job
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Samsung marketing strategy in china Nowadays‚ China’s communication industry is developing rapidly‚ and China has become the biggest mobile phone market all over the world. There are many international renowned mobile phone manufactures and local producers in this market and these companies are competing fiercely in China’s mobile phone industry. It is known that‚ in 1999‚ when the domestic mobile phone brands entered the mobile phone market‚ few people had expected that the domestic mobile
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The term Consumer can be referred to an individual or a group of people‚ such as tourists. The process of analyzing such bodies is very important‚ so as to get certain estimations about the new or ongoing businesses progressions. Tourist consumer behavior is an occurrence which can be described and explained in many different forms such as the observation of decision making‚ purchasing patterns and habits of the general public (Yadin‚ 2002). Another more self-explanatory explanation is the study
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Banks and Bank Systems‚ Volume 3‚ Issue 3‚ 2008 Atsede Woldie (United Kingdom)‚ Robert Hinson (Ghana)‚ Habib Iddrisu (United Kingdom)‚ Richard Boateng (United Kingdom) Internet banking: an initial look at Ghanaian bank consumer perceptions Abstract Internet banking is a tool in the service delivery arsenal for banks. This study focuses on client-bank relationship and on how Internet adoption may improve the qualitative relationship between banks and firms in Ghana and the business they
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94 95 GLOBAL NETWORK GLOBAL HEADQUARTERS REGIONAL HEADQUARTERS Samsung Electronics Co.‚ Ltd. Samsung Electronics Bldg.‚ 1320-10‚ Seocho 2-dong‚ Seocho-gu‚ Seoul 137-857‚ Korea Tel : 82-2-2255-0114 www.samsung.com North America Samsung Electronics North America Headquarters 85 Challenger Road‚ Ridgefield Park‚ NJ 07660‚ USA Latin America Samsung Electronics Latin America Headquarters Samsung Electronica Da Amazonia Ltda. Avenida das Nacoes Unidas‚ 12901‚ 8 andar‚ Torre
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subscription Samsung Company Analysis Samsung Company Analysis Samsung‚ one of the leading brands around the world. It sells wide range of electronic appliances and technology such as television‚ personal computer and mobile phone. It accounted for more than 220‚000 employees across the globe with it headquartered in Seoul‚ South Korea (Datamonitor360). Byung-Chull Lee started his business from selling dried Korean fish with 30‚000 won in 1938 under the name Samsung. According to the company
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Analysis of Samsung History of Samsung Samsung was founded in 1938 by Lee Byung-chull. The company began as a trading based company and was not until after the Korean War did the company began to become more industrialized. In the 1960’s‚ Samsung entered the electronics industry in which the company is renowned for today. Samsung grew into an international corporation throughout the 1990’s and began to focus on mainly three divisions; electronics‚ engineering‚ and chemicals. Today Samsung is one of
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KIM Question (A): Describe an ethical failure by an organisation on an important business decision and its adverse downstream consequences. ETHICAL FAILURE BY SAMSUNG Samsung Electronic one of the largest multi-billion dollar corporations in the world recently found itself on the wrong side of ethical behaviour. In 2010 Samsung Electronic exceeded the $150bn mark in the annual sales for the first time in its history. This makes it one of the world’s top three companies in the electronic industry
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