Consumer protection Act Introduction A consumer protection Act‚ 1986‚ provides for the better protection of consumers. Unlike existing laws which are punitive or preventive in nature‚ the provisions of this Act are compensatory in nature. The act is intended to provide simple‚ speedy and inexpensive redressal to the consumers’ grievances‚ award relief and compensation wherever appropriate to the consumer. RIGHTS ENJOYED BY CONSUMER Right to be protected against the marketing of goods
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 Consumer should be responsible about what he wants to buy‚ prices and quality  Upto the consumer to chose wisely Consumer Protection  Sometimes impossible to know whether the product is will work properly or not  At point of sale consumer are protected by law concerning some aspects of their purchases despite principal of caveat emptor Consumer Rights  United Nations Guidelines on Consumer Rights- 8 basic consumer rights that as consumers we are entitled
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by the consumer is influenced by the level of consumer awareness achieved. By "consumerism" we mean the process of realizing the rights of the consumer as envisaged in the Consumer Protection Act (1986) and ensuring right standards for the goods and services for which one makes a payment. This objective can be achieved in a reasonable time frame only when all concerned act together and play their role. The players are the consumers represented by different voluntary non-government consumer organizations
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Consumer Awareness *Firstly The Meanings:- .Consumer:- Someone who purchases a good for personal use. .Awareness:-having knowledge of ; state of elementary or undifferentiated consciousness Introduction THE PROCESS of development along with the expanding globalisation and liberalisation process has increased the number of consumer related issues. Consumer protection has earned an important place in the political‚ economic and social agendas of many nations. In India‚ the Government
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MK400 – Consumer Behaviour Assignment 1 Suggested Answer Model of Consumer Behavior Consumers make many buying decisions every day‚ and the buying decision is the focal point of the marketer’s effort. Most large companies research consumer buying decisions in great detail to answer questions about what consumers buy‚ where they buy‚ how and how much they buy‚ when they buy‚ and why they buy. Marketers can study actual consumer purchases to find out what they buy‚ where‚ and how much. But learning
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The consumer is perhaps the most exploited segment of the Indian Society. Before independence the British Rulers exploited the Indian consumer for the sake of their own interests. They cheated him so that the valuable wealth may continue to flow into their country. But the scenario did not change even after India got freedom. The consumer continued to be exploited in this way or that by the traders and the manufacturers. Sometimes he was cheated in quality‚ sometimes in quantity. There were adulterated
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CHINESE CONSUMER McEwen‚ W‚ Xiaoguang‚ F‚ Chuanping‚ Z & Burkholder‚ R 2006‚ ’Inside the mind of the Chinese consumer’‚ Harvard Business Review‚ vol. 84‚ no. 3‚ pp. 68-76. INTRODUCTION Today China becomes one of the biggest economies all around the world. After the economy boom‚ there is many affluent people appear. A study conducted in China‚ revealed that this country consumes a quarter of world luxury consumer products. Therefore‚ it can be obviously said that China converts one of the
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Overview of the Consumer Durables Market 1. India’s Consumer Market Demand for consumer durables in India has been growing on the back of rising incomes; this trend is set to continue even as other factors like rising rural incomes‚ increasing urbanization‚ a growing middle class‚ and changing lifestyles changes aid demand growth in the sector. The consumer durables market recorded revenue of US$ 7.3 billion in FY11 up by 15.9 per cent from the previous financial year. During FY03-FY11‚
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Consumer choice: Do I really want this? Can I afford it? Is there something better? Price: How much is it?This is usually one of the first things you want to know. If the price of a good is more than you can afford‚ you will probably not buy it. Consumers want the best value for their money: that is‚ they want to pay the lowest price for the best quality. Price is one of the main factors affecting consumer decisions. Age: As a baby‚ you most probably wanted a toy or rattle. Now you are a teenager
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Consumer Behaviour Consumer Research Learning Objectives 1. To Understand the Importance of Consumer Research for Firms and Their Brands‚ as Well as Consumers. 2. To Understand the Steps in the Consumer Research Process. 3. To Understand the Importance of Establishing Specific Research Objectives as the First Step in the Design of a Consumer Research Project. Learning Objectives (continued) 4. To Understand the Purposes and Types of Secondary Consumer Research That Is Available for Making
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