Customer Service Assignment Nicole Bates FETAC LEVEL 5 Customer Service Collection of Work Consumer Legislation Assignment (20%) Brief: 1. Identify the key elements of consumer legislation associated with your industry. 2. Identify the functions of associated regulatory organisations. 3. Explain the applicable standard/rating systems. I declare that this work is my own. Signed ______________________________________ PPSN:_______________________________________
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yourself: Congress is gearing up to overhaul Dodd-Frank & CFPB Committee Hearing date for Financial CHOICE Act 2.0 has been set The doomsday clock just moved 1 minute closer to midnight for Dodd-Frank. The Republican-drafted plan to completely change the nation’s financial regulatory structure and reverse numerous conditions of the Dodd-Frank Wall Street Reform as well as Consumer Protection Act has become closer to happening. Jeb Hensarling‚ R-TX‚ House Financial Services Committee Chairman made the
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marketing strategies‚ it is essential to appreciate some of the limitations cited in this chapter. However‚ it is equally imporant to appreciate the ethical dilemmas that these limitations present to the financial services marketer. The abuse of the consumers’ inability to process the necessary information when evaluating a financial service is not only unethical‚ but in certain cases‚ it may violate regulations and result in legal repercussions. It is therefore essential for a financial services marketer
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environment for Tesco’s in UK – political‚ legal and social and how these affect the business activity of Tesco. Political Factors Looking at the political factors there are many that affect Tesco’s activity. The political stability is that the parliament act 2011 fixed all the terms for a government that won the election to 5 years‚ this means that businesses can benefit from a more predictable set of government policies that are less likely to change. This affects business-planning activities because it
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Extended Response – Consumer Law How effective are legal and non-legal measures in responding to credit and product certification issues? The law has endeavoured to reform‚ gradually improve and develop itself due to the rising number of contemporary issues concerning consumers which include credit and product certification. The law is effective in most of these areas‚ although there is often need for additional protective measures which are supported by legal and non-legal measures in order
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Food Safety Legislation in Pakistan: Identifying Entry Points for Public Intervention Food safety is a concern of everyone. Given that food intake is the fundamental precondition for survival‚ food safety issues embrace us all the time. Food safety simply means that what we eat‚ chew or drink is safe for human health. In order to ensure that people get safe food‚ multidimensional approaches have to be taken at all levels of a food chain e.g. production‚ storage‚ supply‚ distribution‚ and consumption
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Administrative Agency a. Bureau of Consumer Financial Protection i. Currently I am in the process of improving my credit to purchase a home. In the past I have been misinformed and mislead by lendors thus adversely affecting my credit. If proposal is adopted‚ more information about the terms and condition of a loan will be required prior to a contractual agreement. 2. Proposal Description b. The Bureau of Consumer Financial Protection (Bureau) is proposing to amend Regulation
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NAME: Gemma Steedman TEST TITLE: Customer Service Measurement and Regulation TEST: PO2 TUTOR: Loretto Barczynski SUBMISSION DATE: 15 - 08 - 13 CUSTOMER SERVICE MEASUREMENT & REGULATING - BENCHMARKING 1. A Brief Overview; Tourism The D Hotel The award-winning d hotel is a luxury 4 star hotel in Drogheda Co. Louth Ireland is located on the banks of the historic River Boyne. This impressive waterfront location includes the Scotch Hall shopping complex and a purpose built pedestrian
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attractive and competitive marketing activities are produced within the constraints of the law. Consumer protection involves defending consumers by giving them a way to get reparations for damage cause because of faulty products. Therefore‚ McDonalds should keep up with changes in the law and landmark rulings to make sure any marketing in which they are developing won’t be illegal. Sales of Goods Act 1979 This act requires traders to sell goods whether that is written‚ verbal or graphical descriptions
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Environmental Protection Act 1986 Submitted by:Prachi Soni Rashmi Singh Partho Pritam Sarkar Environmental laws Protect and improve the environment and to safeguard the forests and wildlife of the country. Department of Environment was established in India in 1980. later became the Ministry of Environment and Forests in The This Environmental Protection Act 1986 The constitutional provisions are backed by a number of laws – acts‚ rules‚ and notifications. EPA (Environment
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