listening to them as they answer the questions that he has asked. He is also not mindful in his interactions with his employees. He is scribbling notes‚ shaking his head‚ constantly frowning and does not give the person he is talking to direct eye contact when speaking to them. Finally‚ Alan is not responding appropriately to what his employees are saying. He is not showing through his words or actions that he cares nor is interested in engaging them in further conversation. 2) Describe how
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OVERVIEW INDEX NUMBERS compare figures which show changes in a given variable. The most common variables used in index numbers are price and quantity. By getting the difference of the index numbers‚ we are able to determine the relative or percent change in the price or quantity of a commodity between two periods of time or two localities. Among the more commonly used index numbers are the consumer price index‚ retail price index‚ wholesale price index‚ and the cost-of-living index. DEFINITION
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Trying to listen to more than one conversation at a time‚ this includes having the television or radio on while attempting to listen to somebody talk; being on the phone to one person and talking to another person in the same room and also being distracted by some dominant noise in the immediate environment. You find the communicator attractive/unattractive and you pay more attention to how you feel about the communicator and their physical appearance than to what they are saying. Perhaps you simply
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ACC 4291 – Integrated Case Study Case Analysis Report on Living by Numbers – Value Creation or Profit? The summary This case basically explains about the dilemma that faced by Hafiz Hashim who is the CFO of MarineCorp Sdn Bhd (MarineCorp). This company was incorporated in 1992 and was a subsidiary of SURIA. MarineCorp has two wholly subsidiaries which are Green Port Sdn Bhd (GreenPort) and Sungai Emas Port Sdn Bhd. Its main operation was the maritime solutions providers for the SURIA group of
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set out to work on alleviating barriers to product and maximizing efficiency of its customer acquisition efforts. The main business problem for Vistakon is to expand the market for the newly created category and sustain long-term leadership in the contact lens market. Competitive advantages and sustainability Vistakon had three major sources of competitive advantages that helped the company sustain its growth. First‚ without sacrificing flexibility‚ it was a part of a large organization with enormous
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them that you are paying attention is an important way of establishing a respectful and professional relationship with a child‚ young person or adult. Try not to interrupt and maintain eye contact‚ in a child’s case lowering yourself to their height is less intimidating and will allow them to make eye contact with you. Thus showing them that they have you undivided attention‚ for example looking around the room whilst they are talking shows that you are not fully listening to them‚ this could cause
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always bring yourself down to their level. Sit on the ground next to them or sit on a chair equal to the size of their own. Having an adult towering over them whilst in conversation must be very intimidating. This in turn helps the child have eye contact with you so they can be assured of your full attention. Looking around the room while you are talking to them is not showing that you are actively listening or that you are bored with the topic of conversation. Take the time to speak. This is especially
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leaves a voice message on a telephone is still using verbal communication‚ even though the receiver has not yet acquired the message. Nonverbal communication refers to the use of communication without verbal words. Gestures‚ facial expressions‚ eye contact‚ touch‚ written context‚ text messages‚ e-mails‚ and body language are examples of how one may communicate nonverbally. Another aspect of nonverbal communication consists of unwritten characterizations such as laughing and burping‚ vocal set apart
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COM 219 Section 17 2/4/2013 Get Prepared My Speech Regarding our introduction speech as my first formal one in front of the class‚ I felt so awkward that I forgot every details which we should pay attention to. First is the Eye Contact. There was a kind of hook that I can’t control myself from moving my sights out of the back row‚ where our professor sat. The second Delivery part is Vocal Pause which was my most serious issue during all the speech. Words just went out of my mind since I wrote
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1. Comment on the appropriateness of the sender’s tone to a customer. Ans.: In this letter‚ the sender has used a harsh tone in its reply to the customer. Some of the languages are seems to be informal and old format. The sentences are needlessly expanded; which are not short and snappy. Theme of the letter is not concise or to the point. This is because‚ various expressions are found in this letter. Customer will really hesitate to think of it. 2. Point out the old – fashioned phrases
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