In this paper we will discuss and describe demonstrative communication‚ which is considered to be part of nonverbal or unwritten communication process. Demonstrative communication is the process of sending messages through gesture such as eye contact‚ body language‚ voice tone‚ facial expression and many more. It could have a positive or a negative aspect for the receiver or the sender. Body language can be very efficient. It is use in personal conversation and in business environment. For
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deliver a presentation. What were your first impressions? Did you sense confidence or a lack of confidence in them? Did you want to associate with them or not? Were you convinced by them? Did they stride into the room‚ engage you and maintain eye contact or were they
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ideas. Text There are ways in which communication through the body takes place here are some of them described briefly: Eye contact: This helps to regulate the flow of communication. Our interpersonal relationship is affected by how we use our eyes. Most individuals use the eyes to see who they are with so that they can adapt their behavior. People who make eye contact open the flow of communication and convey interest‚ concern‚ warmth‚ and credibility. Culture and co-culture
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Case: Contact Centers Should Take a Lesson from Local Business 1. What lessons are there from these two examples for contact (call) center managers? Services are different from manufacturing‚ with the key service difference being the interaction of the customer in the delivery process. Service design is no longer considered to be an art form as logical approaches to better design and management of service systems are emerging. In a facilities-based service‚ the customer must go to the service
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The focus of this research is to explore the non-verbal communication which is called kinesics concentrating on three factors which are eye contact‚ gesture and posture. These three factors are prevalent and relevant in regard to communication being define through different cultures‚ genders and age groups. In 1952‚ Ray Birdwhistell‚ anthropologist‚ conducted the first scientific study of body language. The study showed that 65% to 70% of all communication is based on non-verbal communication
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Bausch and Lomb For the first time in the company’s history‚ Bausch and Lomb (B&L) found themselves losing market share to their competitors in the contact lens division (CLD). This caused Daniel Gill CEO and Harold Johnson‚ president of the contact lens division‚ to make a dramatic change to their sales strategy. Bausch and Lomb didn’t consider the effect it would have on their reputation‚ shareholders‚ and financial statements. Bausch and Lomb’s Perspective Bausch and Lomb felt the pressure
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not to make hand gestures to show that they are actively listening to the senders’ message. Leaning toward an individual gives the feeling of interest and the message the sender is sending is received. Eye contact is an another important form of nonverbal communication because when eye contact is made‚ the sender gets the feeling that they are being heard‚ and the receiver is interested in the message and is actively listening. Active listening is crucial to hear the
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Against / opposition 2 nd Speaker ------------------------------------------------- ------------------------------------------------- (Blood sports rules should be strengthened‚ not banned) Blood sports should not be banned; whatever problems there are with the sport can be fixed with reforms. The World Health Organization has called for tighter regulation‚ including “Simple rules‚ such as requiring medical clearance‚ national passports to prevent players from fighting
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“EYE-Mazing!” A Marketing Plan for New Market Development Submitted by: Ando‚ Hanna Mari Cabucos‚ Trisha Marie Igat‚ Sandra Marie Pullon‚ Danica Anna Regis‚ Geneva Santiago‚ Gio Andro Suarez‚ Angel Submitted to: Prof. Angelo Alfonso Abejero A. Market Analysis * Demographic/Population Developments An estimated 180 million of the World’s population are visually disabled. The 3rd.Philippine National Survey of Blindness conducted last year showed that
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Surprise-raised eyebrow‚ wide open eyes‚ open mouth Sadness- Area around mouth and eyes Communicating Implications Persuasive communicators exhibit more animated facial expressions‚ more gestures to emphasize their points‚ and nod their heads more. Eye contact can indicate interest‚ attention‚ and involvement. Studies have found that people use their eyes to indicate their interest and with more than the frequently recognized actions
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