Most important Invention: The Computer When we think about technology mostly the first thing that comes to my mind is the image of a computer. Technological advancements such as computer have been designed to help humans and make the lives easy. In fact‚ computer is the Most important Invention because they can display and let you manipulate save information‚ and it is used in almost all fields . First of all computer have multi-tasking features that can minimize the work you have to do. The
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Introduction: Book is our real and best friend. It gives us knowledge and pleasure. It is the main element of education. Our worldly friend may give us but book never gives us. Kinds: There are different kinds and different sizes of books in the world. They are the books of story‚ books of drama‚ books of poem‚ books of novel‚ books of fashion and design‚ books of religion‚ books of cooking‚ books of entertainment‚ books of accounting‚ books of philosophy‚ books of science and technology‚ books of computer
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Making sense of customer relationship management Software applications that automate the marketing‚ selling and service functions of the businesses. Levels of CRM: ◦ Strategic CRM ◦ Operational CRM ◦ Analytical CRM Winning and keeping profitable customers Focused on the development of a customer – centric company Three other major business orientations: ◦ Product – centric ◦ Production centric ◦ Sales – centric Focused on: ◦ marketing automation
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Contemporary Developments in Business and Management 1.0 Executive Summary This report is about the growth of a Malaysian brand low cost carrier - AirAsia Berhad on how they started this business and bring a huge change in the low cost carrier history globally. This report will discuss on how AirAsia business structure is‚ what is their culture and the expectation to maintain as well as get into the right track of tough time in airline services. The concept of low cost air travel was then new
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MASENO UNIVERSITY MBA PROGRAM 2013/14 YEAR MBA 808: MANAGEMENT PRINCIPLES AND PRACTICES ASSIGNMENT 2 ASSESSMENT OF CONTEMPORARY THEORIES OF MANAGEMENT WHAT HAS BEEN DONE BY WHOM? (5 PAGES SINGLE SPACING‚ TIMES NEW ROMAN‚ FONT 12) BY JONI ANYANGO K’ONDIEK INTRODUCTION Management theory is a set of ideas and rules intended to help supervisors/managers to know the goals of the organization‚ to understand what inspires people to work when achieving the
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INTRODUCTION Nokia Corporation is one of the world’s largest telecommunications equipment manufacturers. It has since established a leading brand presence in many local markets‚ and business has expanded considerably in all areas to support customer needs and the growth of the telecommunications industry. Nokia also produces mobile phone infrastructure and other telecommunications equipment for applications such as traditional voice telephony‚ ISDN‚ broadband access‚ professional mobile radio
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MANAGEMENT INFORMATION SYSTEM (INFO2501) SECTION 3 PROPOSAL FOR UPGRADING THE MANAGEMENT OF PATIENTS’ PROFILE DATABASE SYSTEM FOR HOSPITAL KUALA LUMPUR (HKL)‚ MALAYSIA. INSTRUCTOR: SIR AHMAD FATZILLAH MISMAN PREPARED BY: GROUP MEMBERS | MARTIC NO | SYAKIRA AMYRA BINTI HASRONI | 1026438 | NADIA BINTI SHAMSUL-AZMAN | 1024508 | FARAH ALIA BINTI KAMARUZAMAN | 1029178 | ELCY SYAFINA BINTI SYAFRI | 1119696 | Abstract Hospitals are the important places for the patients to
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for customer relationship management. It entails all aspects of interaction that a company has with its customer‚ whether it is sales or service-related. While the phrasecustomer relationship management is most commonly used to describe a business-customer relationship‚ CRM systems are used in the same way to manage business contacts‚ clients‚ contract wins and sales leads. CRM is often thought of as a business strategy that enables businesses to: Understand the customer Retain customers through
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Introduction of customer relationship management 2 Importance of customer relationship management 2 Customer needs Definition 3 Types of customer needs 3 Process of identifying the customer needs…………………………………………………………………………................3 Customer expectations and satisfaction………………………………………………………. Customer expectations……………………………………………………………………………………………………………………………….4 Customer satisfaction……………………………………………………………………………………………………………………………4 Customer satisfaction
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Customer relationship management or CRM is not just the application of technology‚ but is a strategy to learn more about customers’ needs and behaviours in order to develop stronger relationships with them. It enables businesses to: Understand the customer Retain customers through better customer experience Attract new customer Win new clients and contracts Increase profitably Decrease customer management costs It is usually more profitable in the long run for a company to keep existing
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