International Journal of Contemporary Hospitality Management Emerald Article: Expatriation in the hotel industry: An exploratory study of management skills and cultural training Gina Fe Causin‚ Baker Ayoun‚ Patrick Moreo Article information: To cite this document: Gina Fe Causin‚ Baker Ayoun‚ Patrick Moreo‚ (2011)‚"Expatriation in the hotel industry: An exploratory study of management skills and cultural training"‚ International Journal of Contemporary Hospitality Management‚ Vol. 23 Iss: 7 pp
Premium Expatriate Hotel Management
arrival stages of guest cycle and front office management. It will discuss the activities that are partaken when a guest arrives to the front desk of a given hotel in the main body. Then‚ the conclusion is drawn at the final part. Background In hospitality industry‚ it is necessary for the service deliverer to give out his/her best services; this is because the clients have nothing to carry home at the end of the transaction (Ismail‚ 2002). The most important thing is the experience they get from a given
Premium Hotel The Guest Hospitality industry
Programme: BTEC Higher National Diploma in Hospitality Management Unit Title and Number: Conference and Banqueting Management Unit 13 Module Tutor: Pratika Teyssedou Date Set: 17/01/2014 TABLE OF CONTENT INTRODUCTION …………………………………………………………………………….. 1 TASK A 1.1 What is the size and scope in Conference and Banqueting in UK …..……….1 1.2 How will Pestle affect
Premium Hotel Hospitality industry
They demand this from hotels as well. But the industry has always been lagging behind the needs‚ not being able to offer the latest advances in technology. Now management has started to take note of the guest’s needs and is aware that technology is a very competitive advantage and is starting to adjust their strategies in consequence. Boutique hotels offering sci-fi levels of technology are starting to emerge and may be prefiguring the future of hospitality as a whole. I Introduction With technology
Premium Hotel Hospitality industry
1 Designing a seamless hotel organization 2 Harsha E. Chacko Author Born in 1952 Dr. Harsha E. Chacko worked in the hospitality industry in India‚ Egypt‚ The Caribbean and finally in the United States. Dr. Chacko has been a faculty member of the University of New Orleans since 1982 and he is a professor‚ specializing in Hospitality and Tourism Management & Marketing. He’s also a professor at the Lester E. Kabacoff School of Hotel‚ Restaurant and Tourism Administration in New Orleans
Premium Organizational structure Hospitality industry Hotel
high class hotel industry in the United Kingdom. Among them one of the finest hotel is Premier inn. This hotel generally run in the U.K and Ireland with its huge quantity of room about 51672 and more than 670 branch. To run the tourism and hospitality industry well in the country‚ the prime minister of the U.K has passed two acts. In this report we have discussed about the tourism industry and hospitality service. Here we have also focused on the different aspects of this industry. We have analysed
Premium Tourism Hotel Hospitality industry
ADAMSON UNIVERSITY COLLEGE OF BUSINESS ADIMINISTRATION ON-THE-JOB TRAINING JOURNAL AND REPORT at Manila Diamond Hotel In Partial Fulfillment of The requirements for Bachelor of Science in Hospitality Management Submitted to: Prof. Jennifer S. Doria Submitted by: Juan Dela Cruz February 29‚ 2011 TABLE OF CONTENTS Acknowledgement------------------------------------------------------------------------------------- Chapter I. The Adamson University University’s
Premium Hospitality industry Social responsibility Corporate social responsibility
Measuring Perceived Service Quality Using s e rv q ua l: A Case Study of the Croatian Hotel Industry ´ s u z ana m ar k ovi c Faculty of Tourism and Hospitality Management Opatija‚ Croatia s an j a r as p o r Polytechnic of Rijeka‚ Croatia The purpose of the study is to examine customers’ perceptions of service quality in the Croatian hotel industry. The aim is to assess the perceived service quality of hotel attributes and to determine the factor structure of service quality perception
Premium Factor analysis Hotel Psychometrics
CUSTOMER SATISFACTION MEASUREMENT IN HOTEL INDUSTRY: CONTENT ANALYSIS STUDY Ivanka Avelini Holjevac University of Rijeka Faculty of Tourism and Hospitality Management Opatija Opatija‚ Croatia e-mail: Ivanka.Avelini.Holjevac@fthm.hr Suzana Marković University of Rijeka Faculty of Tourism and Hospitality Management Opatija Opatija‚ Croatia e-mail: Suzana.Markovic@fthm.hr and Sanja Raspor University of Rijeka Faculty of Tourism and Hospitality Management Opatija Opatija‚ Croatia e-mail: sraspor@veleri
Premium Hotel Hotels Hotel chains
The All-Inclusive Hotel The all-inclusive concept is a new trend to the hospitality industry and has grown rapidly in the sun and sand destinations‚ which is why the growth of all-inclusive hotels in these areas is massive. These hotels aim to take the full advantage of customers who are looking for a full package holiday. According to Brown (2009) ‘There are no surprises as the utility offered through restaurant options tantamount to good value for money. The results also showed that both entertainment
Premium Hotel Hospitality industry Lodging