Running Head: Hospitality Industry Leader Hospitality Industry Leader Richard B Hope Nassau Community College Introduction: The Hotel General Manager is someone who works in a hotel. He or she works as a head of the department to coordinate and monitor the progress of business strategies in a large hotel. In medium hotels‚ the General Manager is responsible for day to day running of the hotel‚ including carrying out reception duties. A Hotel General Manager
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Changing Role of Hospitality IT Hospitality Industry information management systems have evolved since the days of handwritten paper ledgers and hotel phone operators. Modern hospitality managers such as hotel and restaurant managers have powerful tools at their disposal‚ which enable them to gain a complete picture in regards to the organization’s financial and operational situation with the click of a few links. The demand for hospitality services has continued to expand throughout the course
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PART 1: Hospitality industry is very wide and prosperous. All the businesses providing accommodations‚ catering‚ transportation‚ for people away from their homes are considered as hospitality organizations. The growth and the challenges of this industry are not solely dependent on the organizations and companies involved in it but also on the business environment. Business environment can be explained as set of external factors and forces‚ i.e. social‚ economic‚ political‚ technological‚ which
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IMPACT OF GLOBALIZATION ON HOSPITALITY AND/OR TOURISM INDUSTRY Globalization refers to the increments in the relationships of the people‚ industries‚ culture and various activities of economy. The term Globalization refers to the economics and all the global distribution of the production of goods and service which ultimately reduces the barriers of international trade like export fees‚ import quotas and various other tariffs‚ Cowen (2003). The Globalization has contributed to the growth of economy
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the presence of celebrity chefs. They will be demand quality‚ organic ingredients and healthy food. 5. Social networking Social media tools are key to attracting tourists. Researching everything using social media is gaining popularity in the hospitality industry. People often read and compare hotel reviews before planning a trip‚ so a good online persona is important. Hoteliers should participate in review sites and hotel-listing Web sites.
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Hospitality Industry in China 1. Introductory With the fully social and economic development and improvement in China recently，the hospitality industry is undergoing changes from small scale to large and below standard to standardized. And after the entrance into WTO‚ the domestic hospitality industry became one of the first few enterprises in China engaged in the worldwide competition. Consequently‚ the hotel enterprises in China not only have to face the beneficial conflicts in competition with
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Organization‚ international tourism is expected to grow at an average of 4.1 percent though 2020‚ ending with a total of 1.6 billion tourists traveling worldwide.” [1] Therefore there are a lot of opportunities for the hospitality industry to improve. In these years‚ the hospitality industry had a huge improvement‚ and many top companies are looking for the new marketing in the emerging economies‚ such as Carlson‚ Hyatt‚ and Hilton. “Our Ambition 2015 strategy entails growing our hotel portfolio by
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Challenges For Hospitality Industry | | 1. Shortage of skilled employees:One of the greatest challenges plaguing the hospitality industry is the unavailability of quality workforce in different skill levels. The hospitality industry has failed to retain good professionals. 2. Retaining quality workforce:Retention of the workforce through training and development in the hotel industry is a problem and attrition levels are too high. One of the reasons for this is unattractive wage packages.
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Commercial hospitality is just extension of hospitality in the home. Do you agree? Hospitality is a difficult concept to define; numerous authors suggest it is both a social and commercial activity (Lugosi 2008). Nevertheless it’s important to highlight a dominant theme in accepted definitions of hospitality. Brotherton (1999) defined hospitality as “a contemporaneous human exchange‚ which is voluntarily entered into‚ and designed to enhance the mutual well-being of the parties concerned through
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HOSPITALITY INDUSTRY AND THE MALAYSIAN COMMUNITY Hospitality industry is a broad category of fields within the service industry that includes lodging‚ event planning‚ theme parks‚ transportation‚ cruise line‚ and additional fields within the tourism industry. Besides‚ hospitality industry is the major industries in Malaysia which is one of the most interesting and challenging industries to work in and offers a wide range of job and career opportunities and an endless variety of places to work in
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