2 Management and Motivation Nancy H. Shanks LEARNING OBJECTIVES By the end of this chapter the student will be able to: ■ ■ ■ ■ ■ Frame the context for understanding the concept of motivation‚ particularly who and what motivates employees; Provide an overview of the different theories of motivation; Identify extrinsic and intrinsic factors that impact motivation; Assess misconceptions about motivation; and‚ Suggest strategies to enhance employee motivation. INTRODUCTION Managers
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What is Motivation? Buchanan defines motivation as follows: "Motivation is a decision-making process‚ through which the individual chooses the desired outcomes and sets in motion the behaviour appropriate to them". How does motivation differ from "motives" Buchanan defines motives as: "learned influences on human behaviour that lead us to pursue particular goals because they are valued". Motivation can therefore be thought of as the degree to which an individual wants AND chooses to engage in certain
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Theories of Motivation Motivation has been defined as the psychological process that gives behaviour purpose and direction (Kreitner‚ 1995); an internal drive to satisfy an unsatisfied need (Higgins‚ 1994); and the will to achieve (Bedeian‚ 1993). In psychology‚ motivation refers to the initiation‚ direction‚ intensity and persistence of behavior. In simplistic terms‚ we can define motivation as the desire and willingness to do something and the inner force that helps individuals achieve their
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1.0 INTRODUCTION Motivation refers to “the reasons underlying behavior” (Guay et al.‚ 2010‚). Paraphrasing Gredler‚ Broussard and Garrison (2004) broadly define motivation as “the attribute that moves us to do or not to do something” (p. 106). Intrinsic motivation is motivation that is animated by personal enjoyment‚ interest‚ or pleasure. As Deci et al. (1999) observe‚ “Intrinsic motivation energizes and sustains activities through the spontaneous satisfactions inherent in effective volitional
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MOTIVATIONAL THEORIES EXECUTIVE SUMMARY In this report‚ we focus on a particular salesman‚ assumed as Mr. Rohit Puri‚ who works in TATA Motors‚ India. We first address the current situation of the company and Mr. Puri’s job‚ also the issues faced by him in the company. In the second part we analyse two motivational theories in detail that shall help in bringing improvements in job performance of salesmen and also prove beneficial to the company as a whole. TATA MOTORS TATA motors is one of
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Motivation Theory Introduction In this competitive market it is easy to replicate products‚ but cannot replicate motivated employees. The important factor to achieve success in the business is that the manager should have the ability to understand and motivate their employees. Since every individual employee is different from others so it can be challenging to understand each employee’s need and to apply the right motivational theory. Maslow’s Hierarchy of Needs Abraham Maslow’s theory is focused
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Motivation: Motivation is derived from Latin word mover which means “to move” motivation is the process that account for an individual’s intensity direction and persistence of efforts toward attaining a goal. While general motivation is concerned with effort to word any goal we will narrow the focus to organizational goals in order to reflect our singular interest in work related behavior. The three key elements in our definition are intensity direction and persistence intensity is concerned
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Six Recommendation on Motivation theory The Goal of this Article is to analyse the various Motivation Theories for employees in the workplace environment. It attempts not to just present yet another theory of work motivation‚ rather focusing on metatheory which is the processes through which we can build more valid‚ more complete and more practical theories. The authors of this article have drafted six recommendations that they believe and feel that are the best. It is in their
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Theories of Motivation Although the term _theory_ is used in motivation theory‚ no single recognized theory of motivation exists. Rather‚ _motivation_ is used as an umbrella term for a number of theories that describe factors‚ traits‚ or situations that result in people moving beyond awareness and attitudes into behaviors. A number of workplace theories cite motivation as a key element in employee workplace behavior. Frederick Herzberg’s 1959 _hygiene theory_ contends that the external job environment
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Motivation Theories I believe that the key to reaching a goal of a high level in the hotel industry should come from the front desk agents since they are ones that deliver the services to the guests. There are several different levels of professionalism from the employees as well as the guests‚ but hospitality must never be affected. As a front office manager in the hotel industry‚ you need to know what does and does not motivate your employees; as well as providing training programs to help them
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