ONLINE TICKETING IN THE AIRLINE INDUSTRY: THE GLOBAL IMPACT Chiang-Nan Chao‚ St. John’s University‚ Jamaica‚ NY‚ USA Robert J. Mockler‚ St. John’s University‚ Jamaica‚ NY‚ USA Dorothy G. Dologite‚ Baruch College‚ New York‚ NY‚ USA ABSTRACT As consumers move away from the traditional approach of buying airline tickets in the past years‚ airlines are benefiting from cost reduction due to the rapid increase in paperless e-ticket sales and restrictive use of traditional travel agencies. However‚ when
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has never been more important for an airline to have the right public image. If the national flag and perhaps a catchy logo on planes‚ counters and ticket covers were sufficient in the olden days‚ today branding is a science of its own. Half a dozen branding agencies‚ most of them based in London and the USA‚ are fighting not just on behalf of toothpaste or cars but‚ with dogged determination‚ in the aviation industry over budgets worth millions. "The airlines are much more conscious today that branding
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Proposal to avoid managerial derailment and failure Southwest Airlines strict adherence to its mission to provide the highest quality of customer service delivered with a sense of warmth‚ friendliness‚ individual pride‚ and company spirit is a key factor to the company’s success (About Southwest Airlines Co‚ 2013). The airlines ability to commit to employees to provide them with a stable work environment that ensures equal opportunity for learning and personal growth. Southwest prides itself on
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……………………………………………………………………………….3 Analysis of American Airlines Bankruptcy ………………………………………………………5 Evaluation in the Context of Human Resource Policies ………………………………………...10 Recommendations ……………………………………………………………………………….13 Conclusion ………………………………………………………………………………………16 References ……………………………………………………………………………………….17 Abstract In order to fully understand the dynamics of the American Airlines bankruptcy‚ it is important to consider the
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It is clear in the airline industry that IT is an integral part of operations. As we learned from the Air Canada Case‚ almost all of the activities performed in the flying process depend immensely on IT. When thinking how IT can speed up business innovation‚ companies can continually develop new methods and learn from other companies based on what IT procedures are already in place. Being able to check-in to a flight online led to printing the boarding passes at home to downloading them to your smart
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entrepreneurs in the United Kingdom and worldwide‚ “A business has to be involving‚ it has to be fun and it has to exercise your creative instinct”. In marketing we almost use the four P‘s‚ (product‚ price‚ promotion‚ place)‚ these four P’s represent a convenient way to summarize the main factors involved in any marketing strategy. Often‚ marketing strategy will evaluate a marketing plan in order to implement the strategy decided and meet the business objectives. The purposes of marketing plan is to
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Assignment On Strategic Management Of Emirates Airlines Course Title: Strategic Management Course No: 409 Submitted To: Tanvir M H Arif Associate Professor Department of Finance & Banking. University of Chittagong. Submitted By: Group: B.B.A. (4th Year)-Mid Term Session: 2008-2009 Department
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1. Decision support systems and business intelligence The repaid changing and increasingly complex business environment drive companies to operate innovatedly. However‚ these situations require the company to make more important decisions that need a substantial amount of data‚ information and knowledge.Norfolk southern has set an expample by taking advantage of data warehousing technologies to support decision making and gain success. This kind of computerized support used by Norfolk southern
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Leading Transformation and Change Assignment 7HR006 Assignment 7HR006 - Leading Transformation and Change Automation of Banking Systems Key theme: Deutsche Bank‚ Organization‚ Change‚ & Change management model Table of Contents Introduction 6 Organizational background and stated need for change 7 Description of the change process 9 Roles and perspectives of key players 11 Evaluation of relevant academic literature 13 Critical analysis 18 Conclusions 20 Lessons learnt: Personal
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Philippine Airlines‚ Inc. (abbreviated as PAL and also known historically as Philippine Air Lines) operating as Philippine Airlines‚ is a flag carrier of the Philippines. Headquartered at the Philippine National Bank Financial Center in Pasay City‚[2][3] the airline was founded in 1941 and is the first and oldest commercial airline in Asia operating under its original name.[4] Out of its hubs at Ninoy Aquino International Airport of Manila and Mactan-Cebu International Airport of Cebu City‚ Philippine
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