Internet‚ innovative marketing methods‚ opportunities for outsourcing with IT support‚ and need for real time on-demand transactions (Consumer demand-related) wanting customization‚ wanting quality‚ diversity of products‚ and speed of delivery‚ and customers becoming powerful and less loyal (Technology-related) more innovations‚ new products and services‚ obsolescence rate is increasing‚ information overload is increasing (Societal) growth of government regulations and deregulation are growing‚ work
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Characteristics of customer service Bitner‚ Fisk and Brown (1993) suggest that the major output from the services marketing literature up to 1980 was the delineation of four services characteristics: intangibility‚ inseparability‚ heterogeneity and perishability. These characteristics underpinned the case for services marketing and made services a field of marketing that was distinct from the marketing of products. The literature highlights intangibility as one of the key characteristics of
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27-00502 Karen-Nairobi Phone 0720642305 • e-mail ruthkamau2009@yahoo.com RUTH WAMBUI KAMAU OBJECTIVE To give a whole hearted service in Secretarial Position and to develop my career into an effective Managerial Position. PERSONAL DETAILS Age: Nationality: Marital Status: Gender: Religion : Languages: WORK EXPERIENCE January 2004 to 2009 Safety Surveyors Ltd‚ Nairobi 36Years Kenyan Single Female Christianity English‚ Kiswahili Designation: Office Assistant Responsibilities: Dispatching of mails
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will need to be taken. References McClave‚ J. T.‚ Benson‚ P. G.‚ & Sincich‚ T. (2011). Statistics for business and economics (11th ed.). Boston‚ MA: Prentice Hall. What is the purpose of using non-parametric tests in operations management decisions? Provide examples of what you look for when conducting these tests. Proper units occur when a statistical variable understudy can signify a ratio or an interval scale of measurement. When an assumption is made on the variability of the distribution
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Financial Accounting 1) Purpose of Financial Accounting is to provide financial information to a) Shareholders b) Board Of Directors c) Tax Authorities d) All Of these. 2) According to the Money Measurement concept‚the following will be recorded in the books of accounts a) Quality Control in Business b) Commission Payable to salesmen c) Extra profits made due to introduction of Budgetory Control System d) All of these. 3) A provision is a a) General Reserve b) pecific Reserve c) Capital Reserve d)
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small market‚ it would prove to be an exciting opportunity for Tesla motors because: Rise in affluence of population - Singapore is the 3rd highest ranking country in GDP per capita in the world. Green vehicles are usually more costly than their traditional counterparts and Singapore gives Tesla Motors a better audience to market its product to. Preference for upper segment luxury cars – By observing the trend of car sales in 2013 we see that there is a huge potential for Tesla motors. Some of Tesla
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leadership‚ group and individual decision making and we will also use case material/experiments to support these areas. We decided to focus in on two leadership’s styles‚ autocratic focusing on Steve Jobs and democratic focusing on Carlos Ghosn‚ we will make reference to individual and group decisions that are influenced by each type of leadership. In our report we will examine variables including culture‚ emotion‚ values and ethics in the individual decision process‚ we will examine other variables
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Pricing Decisions are decisions faced by top management and marketing managers. How much to charge for a product or service depends on a multitude of factors such as competition‚ cost‚ advertising‚ and sales promotion. Economic theory suggests that the best price for a product or service is the one that maximizes the difference between total revenue and total costs. However‚ in reality‚ the price charged is usually some form of cost-plus‚ which is later adjusted for market conditions and competition
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I. introduction Porsche is one the most famous and wanted cars not only for its look but it also have a good system and good prices when it comes to sports cars in general. So today I am going to talk about the invention‚ models‚ best features and qualities of Porsche cars. Like any other quality cars Porsche has its own best features when it comes to the car system. I have thoroughly researched and gathered as many as information on Porsche cars and also visited two Porsche companies in California
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to the Decision Making Process in an organization? The answer undoubtedly is in the affirmative. During the past few decades‚ management accounting practices were conducted across a range of industries in the world. Management accounting can be viewed as a powerful tool for management. However‚ a widespread misconception exits that management accounting is an aid omnipotent. Therefore‚ this essay will focus on investigating the role of management accounting in the Decision Making Process (how it
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