Unit 206 understand the role of the social worker Outcome 1understand working relationships in social care settings 1.1 explain how a working relationship is different from a personal relationship There are many different personal relationships that we have within our lives and we act differently to each of those it may be from a family relationship or a work friendship. It is the same with our working relationship with the individuals that we meet‚ some over step boundaries and turn into
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of effective communication and interpersonal interaction in health and social care with references to theories of communication One to one communication effective The concept of communication cycle is effective communication that is a two-way process. The care professionals must understand and respond to the verbal and non-verbal feedback of the people that we communicate and interact with. According to the Argyle theory‚ the care professionals can improve the effectiveness of their communication
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SHC 21: Introduction to communication in health‚ social care or children’s and young people’s settings 1. Understand why communication is important in the work setting 1.1 People communicate by many ways including non-verbal highlighting facial expression‚ eye contact‚ body language‚ physical gestures such as touch‚ dress and behavior‚ along with verbal including tone and pitch of voice. The age and knowledge of a person one is communicating with‚ also dictates somewhat the amount of vocabulary
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ULN. SHC 31: PROMOTE COMMUNICATION IN HEALTH‚ SOCIAL CARE OR CHILDREN’S AND YOUNG PEOPLE’S SETTINGS UNIT 1.1 IDENTIFY DIFFERENT REASONS FOR COMMUNICATION. UNIT 1.2 EXPLAIN HOW COMMUNICATION AFFECTS RELATIONSHIPS IN THE WORK SETTING. BUILDING RELATIONSHIPS Building a positive relationship with colleagues and children is important in the workplace‚ it helps you and others feel comfortable with their interactions
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Understanding Employment Responsibilities and Rights in Health Social Care or Children’s and Young People’s Settings 1. Know the statutory responsibilities and rights of employees and employers within own area of work 1.1 List the aspects of employment covered by law. Almost every aspect of employment is covered by one or more laws‚ including: the handling and storage of information‚ equal opportunities‚ grievance procedures‚ health and safety‚ holiday entitlements‚ maternity/paternity pay‚ minimum
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Principles for implementing duty of care in health‚ social care or children’s and young people’s settings R/601/1436 1. Understand how duty of care contributes to safe practice 1.1. Explain what it means to have a duty of care in own work role A duty of care is a legal obligation that requires me to act in the best interests of an individual who is receiving care. I am expected to provide good quality care. This includes a duty to protect residents from harm or abuse and undertake training to
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improving the health and quality of life for people with dementia There are many health professionals who provide services that are available to individuals with dementia. Health care services include home care‚ day care and services provided by doctors and nurses. The services available and the way they are organised‚ vary from area to area. Health and social care professionals have a duty to work closely with each other and communicate with each other to provide the best support and care with those
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People use different ways to communicate with other people‚ depending on the situation in a health and social care setting. Informal is mostly used between people who know each other very well and formal for individuals who do not know others to well or have not met before. People who are expected to talk in a formal language in a health and social care setting are the care workers. Care workers should ensure they know the difference between the two different conversational languages and use the
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|Title |HSC 028 Handle information in health and social care settings | |Level |2 | |Credit value |1 | |Learning outcomes |Assessment criteria
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Fiona Sutherland carried out on 29/11/12 Fiona Sutherland interview/primary research:- Our service is commissioned by the Public Health Dept of the local Primary Care Trusts (City and County). We are the Leicester‚ Leicestershire and Rutland Chlamydia Screening Programme funded by two separate PCTs. These hold the funding for all manner of public health services‚ depending on evidence of need and national direction. The purpose of the NCSP is to reduce case of Chlamydia and transfer cases
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